Review Insights · App Store
PlantLush: Plant ID & Care Pro
Umut Koray Melek · 6,874 ratings · ★ 4.0
4.0
★★★★★
6,874 ratings
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Top complaints - extracted from 87 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
62 negative reviews mention this · 71% of all complaints
★★★★★ "NOT FREE. The ad says it’s “totally free” but it is absolutely not" - Mosty121
2
"plant"
15 negative reviews mention this · 17% of all complaints
★★★★★ "SCAM ALERT!!!!😡😡😡🤬🚨‼️. I hate being wanted to the commercial literally said the best. It’s literally totally free and when I took a picture of my plant I didn’t give you any response. It just said still don’t get response AI for help and then when I pressed it, i…" - Kingston have
3
"charge"
14 negative reviews mention this · 16% of all complaints
★★★★★ "Subscribers beware. I clicked on the “free version” to evaluate it. Several days later my credit card was charged $21.00 for the weekly pro version. Tried twice to get a refund and twice got denied with no explanation." - Geo8134
4
"totally"
12 negative reviews mention this · 14% of all complaints
★★★★★ "NOT FREE. The ad says it’s “totally free” but it is absolutely not" - Mosty121
5
"totally free"
11 negative reviews mention this · 13% of all complaints
★★★★★ "NOT FREE. The ad says it’s “totally free” but it is absolutely not" - Mosty121
6
"false"
11 negative reviews mention this · 13% of all complaints
★★★★★ "False advertisement. It says Free, but then asked to pay for charges" - Nurse CM
7
"plants"
10 negative reviews mention this · 11% of all complaints
★★★★★ "Nothing is for Free. The cheapest option who’s I did the $1 trial is I think $39 a year. Would only let me identify my plants. No Diagnosis at all. I just kept getting pop-ups to upgrade. I think it was another $29 a year. Standard free AI gave me more. PS, i…" - msac3
8
"trial"
9 negative reviews mention this · 10% of all complaints
★★★★★ "Yeah. Why is it still asking for more money when i already paid for a whole year and since I’ve paid it doesn’t work properly like it did on the free trial?" - 1000😍
9
"advertising"
9 negative reviews mention this · 10% of all complaints
★★★★★ "False Advertizing. Why say it is absolutely free when it is NOT. I don’t think this type of false advertising should be allowed anywhere" - Lies from another
10
"false advertising"
9 negative reviews mention this · 10% of all complaints
★★★★★ "False Advertizing. Why say it is absolutely free when it is NOT. I don’t think this type of false advertising should be allowed anywhere" - Lies from another
📋 All 87 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
NOT FREE
The ad says it’s “totally free” but it is absolutely not
Yeah
Why is it still asking for more money when i already paid for a whole year and since I’ve paid it doesn’t work properly like it did on the free trial?
SCAM ALERT!!!!😡😡😡🤬🚨‼️
I hate being wanted to the commercial literally said the best. It’s literally totally free and when I took a picture of my plant I didn’t give you any response. It just said still don’t get response AI for help and then when I pressed it, it says get the plan was pro pro version so I pushed diagnose. It didn’t give me no response like if to take a picture of this stupid with the stupid thing you have to pay money.
Force me
Seriously, I couldn't close the app, forcing me to subscribe, very bad!
Say what ?
29 cents the first week / $19.99 per week after ?
Talk about seriously trying to rip people off !!
Talk about seriously trying to rip people off !!
It’s not free
Installed because the ad said free. Deleting it because you have to pay. Yes free trial but they lied and now I don’t trust it. You lied so bye bye.
Unbelievable
Free ? No cost? Update is one thing, they want money rightoff the bat!
Subscribers beware
I clicked on the “free version” to evaluate it. Several days later my credit card was charged $21.00 for the weekly pro version. Tried twice to get a refund and twice got denied with no explanation.
Not Free as advertised.
NOT FREE.
False advertisement
It says Free, but then asked to pay for charges
False Advertizing
Why say it is absolutely free when it is NOT. I don’t think this type of false advertising should be allowed anywhere
Non user
I didn’t sign up for this.
False Advertising
Their ad said "Totally free."
They lied. They are much more expensive than any of the other well known plant apps. The "free" version does very little and does not diagnose.
I don't care if people charge subscriptions, BUT DON'T LIE ABOUT IT. Totally means totally. They didn't say "free to download and try some of our functionality." They said "totally free." If they lie about this, they will lie about other important things and users will probably will have great difficulty canceling their overpriced subscriptions. SO TIRED OF SLEAZY MARKETING.
They lied. They are much more expensive than any of the other well known plant apps. The "free" version does very little and does not diagnose.
I don't care if people charge subscriptions, BUT DON'T LIE ABOUT IT. Totally means totally. They didn't say "free to download and try some of our functionality." They said "totally free." If they lie about this, they will lie about other important things and users will probably will have great difficulty canceling their overpriced subscriptions. SO TIRED OF SLEAZY MARKETING.
Plants
False said it was free
Ai rip off
How much profit should any company make
$19 week or $35
I remember when apps where 99 cents
But of course that before greed took over
We pay for your data centers in our utility bills this should be free
$19 week or $35
I remember when apps where 99 cents
But of course that before greed took over
We pay for your data centers in our utility bills this should be free
Disappointed
Why would you claim this app is completely free then tell you that you have to pay monthly. This is misleading and dishonest.
Liars!!
The Ad said download it now, it’s completely free!!
It is not! You can’t even access it without paying!
Scammers
It is not! You can’t even access it without paying!
Scammers
NOT FREE
Untrue it said free no...they got me...I downloaded them they ask for money😖
Gives questionable advice
I only wanted a trial, but, it charged me for year. This app isn’t one that is helpful, like other plant apps and I am, apparently, stuck with the cost. Apple says that they cannot give a refund for 3rd party apps, but, they have on other occasions. I’ll be asking the developers of this app for a refund, I’ll update you when and if they do.
Financial spam
Unable to sign up for less than 1 year despite offers of weekly or monthly rates.
Says free it’s not
19.99 a week to identify a plant…. Not happening
Useless
I downloaded your app and I paid $34.99 and now it’s telling me that I have to pay another $12.99 per month to use this app! I think this a scam and they ripped me off! There’s nowhere to sign into the app and you can’t get past the subscription fee page. I’m deleting it because it’s useless and it’s a scam!
Deana M
Deana M
You say one thing and then it turns out to be another
You said it was free now all of a sudden I have to pay After three days of a trial subscription. I’ll see if this works, but I feel like canceling right now due to the fact that you misled me saying it’s free it’s free when it’s not free.
Have not tried app yet
I just downloaded the app and they want a review plus $20.00 per month. I'm not desperate. I'll find another plant app.
Mrs.
I hate this kink of ad that lies about being free by spouting gibberish to pull you in then charge fees. False advertising in my book.
Overcharged
Plantlush charged-me twice for the same service. If you try to contact them it is impossible .
Free
I don’t think that free means I pay
Fake
Supposedly free
Another Trick!
As usual, it says FREE. It isn’t.
AI Slop
unreliable identification with no customer service
Costly
Crazy weekly subscription cost for “free app”
This was advertised as Free.
That’s not appear to be free.
Misleading
You said it was free, but only three days are free. Not a good deal!!!
Premium charge!why am I getting charged for premium when I did not want it?
Please remove charges from my credit card for weekly premium payments. You will be reported.
Not free 😕
The advertisement said the app is free. Not true.
Free?
Your ads say completely free. But then you want to charge for a prescription that’s not completely free. BS.
Paid the full amount for nothing
This app does not identify no where near the amount of plants other apps do. It also doesn’t pick up on some issues with plants for you to be able to car for them properly. I paid for the entire year subscription so that I could have the full access only to realize it was trash and have to download and pay for another app. Very disappointed.
Can’t use the app without an subscription
This app claims it’s “100% free” but when you download this app, you have to pay for a subscription to use it. Just use Google lens to figure out what’s wrong with your plants
Mr Vint
I did not try your product because you start with a lie. You state that it is free - then the first thing you do is charge a fee for the use of your product.
Es mentira ?
EN EL COMERCIAL DE YOUTUBE DICEN, COMPLETAMENTE GRATIS, ME CANSÉ DE BUSCAR DONDE ESTABA COMPLETAMENTE GRATIS Y NUNCA LA ENCONTRÉ, SI NO VAN A CUMPLIR NO MIENTAN
Not Free
They advertise the app is “Totally Free”!!!! It’s a Total lie. Any app that lies should be banned for life.
Misinformation
The ad is misleading. It says totally free but then they charge you $12 a week.
no one get this app unless you wanna lose your house or if you’re rich
charge me $1000 to use this app do we have to use Apple to stop it
Please be aware before installing:The app is not created, endorsed, or managed by PLANTLUSH
Important Notice: I’m the owner of PLANTLUSH in Willow Glen (1324 Lincoln Ave), and we are NOT affiliated with the “Plant Lush” app in the App Store. Many people have contacted us requesting refunds, but we have no connection to that application.
Please do not email or message PLANTLUSH regarding issues with the app, we cannot assist with purchases made through it.
Please do not email or message PLANTLUSH regarding issues with the app, we cannot assist with purchases made through it.
0 stars
0 stars will be more appropriate. What a joke. No, thank you. They scammed me for $19.99, and thanks God I happened to be awake at 2:00 am when I saw the charge; it's supposed to happen every week. I never subscribed to the idea that I am crazy to pay 20 bucks every week for something that AI can do perfectly fine. And of course, nobody responds when I ask for a refund.
Plant
I only got one free day
Lied in Ad
I downloaded because the ad said it was a free. Before I even get fully into the app it is asking me to choose a subscription. If you are free be free. If you charge a subscription plan to work then don’t say you are free. The app itself might be amazing. It might be worth the price of subscription and more. I won’t know because even before getting to main interface I was hit by subscribe and rate our app.
Deceptive
Sick of programs that don’t tell us they will charge you.
Junk
Did not get one correct description to id my plants so it definitely was not able to tell me the issue w my plants being it was I’d ing plants I don’t have
Its totally free
NOOOOOOOOOT
False Advertising from the start. They want 2.92 per month. Not expensive but still these folks lie. Don’t like liars.
False Advertising from the start. They want 2.92 per month. Not expensive but still these folks lie. Don’t like liars.
+ 37 more in the clipboard copy
Sentiment summary
73%
Positive (4-5★)
6%
Neutral (3★)
21%
Negative (1-2★)