← Intelligence hub
Review Insights · App Store

Plants vs. Zombies™ 2

PopCap · 431,575 ratings · ★ 4.7

4.7
★★★★★
431,575 ratings
5 ★
359,088 (83%)
4 ★
39,522 (9%)
3 ★
13,205 (3%)
2 ★
5,870 (1%)
1 ★
13,890 (3%)
🎯 Build a better version

Top complaints - extracted from 56 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"game"
37 negative reviews mention this · 66% of all complaints
★★★★ "Ruined with unskipable bugged ads. Ads are bad enough, but a couple ones specifically will not let you close it out no matter what I’ve let the ad run well over 5 minutes and the option to close never appears. The only option is to close the app, lose game progress and hope …" - MS359
2
"play"
11 negative reviews mention this · 20% of all complaints
★★★★ "When you complete tasks the game will glitch and you cannot claim gems. Not worth playing" - bobby mc bobble
3
"money"
10 negative reviews mention this · 18% of all complaints
★★★★ "Scam in PVZ Arena. Spent weeks grinding Arena in PvZ2 to reach 500 crowns because the reward track clearly made it look like you unlock Electric Blueberry. Finally hit the milestone, claimed the reward, and the plant is STILL locked. Turns out they only give …" - yme467
4
"plants"
10 negative reviews mention this · 18% of all complaints
★★★★ "Lost In Game Progress. I have played this game for years on and off. After a decent break I wanted to boot it up and play for new plants, only to find all of my games progress, plant levels, and in app purchases completely deleted. No warning whatsoever, everythi…" - Dream.exe_
5
"levels"
8 negative reviews mention this · 14% of all complaints
★★★★ "Bad game. To many ads and the game almost forces you to spend money most levels are impossible without ads or money spending, i need a tutorial to beat most levels i hate EA for ruining this franchise so i do not suggest buying this game unless you a…" - Chilldude25
6
"level"
8 negative reviews mention this · 14% of all complaints
★★★★ "Bad game. To many ads and the game almost forces you to spend money most levels are impossible without ads or money spending, i need a tutorial to beat most levels i hate EA for ruining this franchise so i do not suggest buying this game unless you a…" - Chilldude25
7
"every"
8 negative reviews mention this · 14% of all complaints
★★★★ "Long time player. I’ve been playing since the OG PvZ came out. With the addition of ads I deleted everything. I’m done." - Dropstick
8
"plant"
6 negative reviews mention this · 11% of all complaints
★★★★ "Scam in PVZ Arena. Spent weeks grinding Arena in PvZ2 to reach 500 crowns because the reward track clearly made it look like you unlock Electric Blueberry. Finally hit the milestone, claimed the reward, and the plant is STILL locked. Turns out they only give …" - yme467
9
"playing"
6 negative reviews mention this · 11% of all complaints
★★★★ "When you complete tasks the game will glitch and you cannot claim gems. Not worth playing" - bobby mc bobble

📋 All 56 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ yme467 5/7/2026 v13.1.1
Scam in PVZ Arena
Spent weeks grinding Arena in PvZ2 to reach 500 crowns because the reward track clearly made it look like you unlock Electric Blueberry. Finally hit the milestone, claimed the reward, and the plant is STILL locked. Turns out they only give seed packets for a premium plant you still have to buy with real money. The UI is incredibly misleading since the reward icon looks like the actual plant unlock instead of seeds. Feels deceptive and honestly killed my motivation to grind Arena again.
★★★★ MS359 5/7/2026 v13.1.1
Ruined with unskipable bugged ads
Ads are bad enough, but a couple ones specifically will not let you close it out no matter what I’ve let the ad run well over 5 minutes and the option to close never appears. The only option is to close the app, lose game progress and hope you don’t get that same ad next time.
★★★★ Jms424 5/6/2026 v13.1.1
Game help is impossible
Love the game but now it won’t load. I could not get any help from the developer. So disappointing
★★★★ Chilldude25 5/5/2026 v13.1.1
Bad game
To many ads and the game almost forces you to spend money most levels are impossible without ads or money spending, i need a tutorial to beat most levels i hate EA for ruining this franchise so i do not suggest buying this game unless you are rich
★★★★ hhdjekke 5/5/2026 v13.1.1
Ads now
Ads ads ads👎🏻👎🏻
★★★★ bobby mc bobble 5/5/2026 v13.1.1
When you complete tasks the game will glitch and you cannot claim gems
Not worth playing
★★★★ Dropstick 5/4/2026 v13.1.1
Long time player
I’ve been playing since the OG PvZ came out. With the addition of ads I deleted everything. I’m done.
★★★★ Haise-146 5/3/2026 v13.1.1
Too many ads
You can buy the “no ads” but is only for a couple of days , you have to pay more and more in order for you to enjoy the game. There’s is at least 1 or 2 ads each level
★★★★ Dream.exe_ 5/2/2026 v13.1.1
Lost In Game Progress
I have played this game for years on and off. After a decent break I wanted to boot it up and play for new plants, only to find all of my games progress, plant levels, and in app purchases completely deleted. No warning whatsoever, everything gone. I’ve only been able to restore in game purchases plants but everything else is gone. I had my account back when the GoldBloom was out for free and now it’s gone. Nothing was saved in the cloud even when registers to and email account I have access to. Now I have to restart and I honestly don’t want to even do it. Genuinely dissatisfied by this, I love the series but this really put the worst taste in my mouth and prevents me from wanting to play and even further invest anything into this game from an unfortunately very common problem. I know others feel the same and some reimbursement/restitution is called for all players effected.
★★★★ Angry Zomboss 5/2/2026 v13.1.1
Inappropriate ads for a game rated 13+
I know this game shows ads, and I'm comfortable enough with that to let my child play. What I'm not okay with is cannabis ads appearing in a game rated 13+. I was helping my child through a difficult segment when two cannabis ads ran back-to-back. This is unacceptable. Cannabis advertising to minors is ethically wrong and potentially illegal in many jurisdictions; the Joe Camel playbook doesn't get more defensible just because it moved to a phone screen. I'll revisit this rating if the developer can show that age-inappropriate ads are actually being filtered. Until then, parents should know what they're walking into.
★★★★ Leanbro4643 5/1/2026 v13.1.1
EA is so greedy.
There used to be no ads, they were unnecessary since there were already a million micro-transactions generating EA money. Now, they’ve introduced ads, with the option to purchase no ads for only 30 days. ($2.99) No, there is no permanent option for a higher price. You’re disgustingly greedy, it’s repulsing.
★★★★ bubblegead 5/1/2026 v13.1.1
WTH?
Did anyone else find that with the latest update it completely reset the game back to the beginning? I’ve played for years, had millions of points, collected most of the plants and now….all GONE.
★★★★ しえまい 4/29/2026 v13.0.1
all my records has gone after update the second time
This is THe 2nd time all my game records have been gone. All the plants that I bought all the maps I unlocked I am very unhappy. Every updates will wipe my record. I don’t know why.
★★★★ flamy_sf 4/28/2026 v13.0.1
So buggy
I used to lurv this game but it’s so buggy that it’s not fun to play anymore.
★★★★ Hibiscus holy 4/26/2026 v13.0.1
Attention
Hello, this month on Arena this plant electric blueberry was promised as a reward for reaching 500 points. However, after reaching it, I was only given seeds. Why mislead players?
★★★★ Jasier:) 4/26/2026 v13.0.1
Ads free for 30 days !
They make you pay 4dollars every month for ads free, such a scam lol
★★★★ Zacheyon 4/25/2026 v13.0.1
Pop do better
I am only 9 years old and really want to play PvZ 2 can you please lower the age limit.
★★★★ Nas-Skit22 4/24/2026 v13.0.1
I got a new phone and don’t got none of the plants and stuff I brought no levels just achievements
Plz help
★★★★ Esconor of pride 4/24/2026 v13.0.1
Entire game
This game so damn dumb they showcase plants that you CANT EVAN GET OR PLAY then some of the levels are just made so poorly you don’t get enough money or gems to Evan get good plants you will NEVER see nun of the op plants in the game because you have no way to access them if you want to wil and get cool stuff instead of grind this a pay to win game everything you got to pay with CASH terrible
★★★★ Slydetee 4/23/2026 v13.0.1
Extensive tutorial and missing basic features
They tried so hard to add more elements to the game, the tutorial seemingly never ends. Can I just play? Also, the lack of a basic pause option is a curious choice. You technically can pause the game by tapping the very tiny coin at the top so they can try selling you something. There’s no option to just restart a level though. I played an hour or more and still seemed to be playing the tutorial. Simply boring.
★★★★ Người dùng dra ios 4/23/2026 v13.0.1
To desserved
This game i hope Apple store should deleted
★★★★ aronatthemovies 4/23/2026 v13.0.1
Offers don’t work 1 star
Offers don’t work 1 star, deleted
★★★★ Hawaiiansrule 4/21/2026 v13.0.1
Hawaiiansrule
I hate it this game used to be as such a fun and this garbage full of pay to watch
★★★★ Bart500 4/20/2026 v13.0.1
Popcap: you are losing players over this ad fiasco
On version 12.9.1 update the game suddenly had way too many ads for players who spent real money on the game, and the loading screen said you were aware of the ad problem. When the 13.0.1 update came out the ad problem was still there, and the loading screen said you were working on it. If the 13.1.1 version still has the ad problem, I am un-installing the game, and I will never come back!
★★★★ Skimberly Milk 4/17/2026 v13.0.1
EA turns a game into trash once again!
basically the title. There’s so many ads I can only play this with my connection off. And even then there’s still ads, just less. And the ability to pay for only 30 Days of no ads instead of just, permanently no ads is disgusting and a slap in the face to fans. I really want to love it, but it sucks. Play PVZ2: Replanted instead
★★★★ Skitchparks 4/17/2026 v13.0.1
Been a long time
I used to play this and it used to be good. I wanted to teach my kid to play with me and it took too much work to explain all the in app purchases we weren’t going to buy. Then and between each level was why I closed it. Thought this would be a fun game to play with kids. Nope. It’s been ruined by ads and micro transactions. But hey, for only $10 a month I could go ad free. Jfc
★★★★ robby the bobby jhonsen 4/16/2026 v13.0.1
Scam
Have to pay for nearly everything I spent 4.99 on a plant not to get it then promoted to pay 9.99 to unlock it
★★★★ Jskavdo CB sk 4/16/2026 v13.0.1
Used to love this game
I loved this game when it first came out but the absolute greed of these people is revolting, seeing that they now have a subscription based ad system that forces you to pay monthly to not have an ad after EVERY level is completely ridiculous never touching this game again
★★★★ KskskslzllslslsllslsllslEmme 4/15/2026 v13.0.1
It keep kick me out when a get a piñata or when I join back it kick me out too!!!!
Fix this please
Or i we put one star again
★★★★ 2eatery 4/15/2026 v13.0.1
Fix your ads!
Fix your ads! I am not going to buy anything when I have to shut off my phone every time I watch an ad! You can do better than that I’ve played this game for years and have spent money on upgrades and new plants but I’m not going to if I have to turn off my phone after watching an ad
★★★★ Gormander18 4/11/2026 v13.0.1
This game sucks
Most of the levels in the later maps are so hard, i’m 23 and can’t find out this stuff. i have to spend money to get past rounds, dont download or make the game easier
★★★★ Rythestew 4/8/2026 v13.0.1
My Brother Hates Me
My Brother hates me because I won’t do the 400th level for him.
★★★★ colt upton 4/8/2026 v13.0.1
dude
Pvz 1 had the problem of constant adds, does pvz2 have they same problem? Yea, a little, what’s the new problem?
GOSH.DARN.QUALITY!
all the new plants always seem so low quality, especially whatever mangofier is, compare its animation to peashooters,, the peashooter has great animations, and even shows the pea going up the vine during its attack animation!
The mango?
Well, it’s “focus mode” mango attack looks like a PNG image from google, its animations make no sense, and it even LOOKS STUPID!
Jezz, quality control must be taking a break
★★★★ Uhffddfff 4/7/2026 v13.0.1
Age limit 😩
Why 13+
★★★★ JoeMamaAlreadyTaken 4/7/2026 v13.0.1
Pay 2 Win
Awful pay to win nonsense. Adhd simulator full of ads. No time to set anything up, just constant spam to make you wish you had pay to win plants. This game sucks.
★★★★ ChuckiesGem 4/3/2026 v13.0.1
Fix bugs
The game keeps crashing
★★★★ Elden1029 4/3/2026 v13.0.1
Ads
It used to be so much fun and it was amazing but with all the new plants and ads they give you after every level it’s just hard to enjoy the game.
★★★★ americanbeauty85 4/1/2026 v13.0.1
Fix the ads glitch
Don’t waste your time. This game will steal all your gems and power ups with ads. Once you finish an ad the exit is cropped out of the screen. The only way to exit is to shut down the app and doing so makes you lose the gems you spent on that level or rented plants you watched the ad for in the first place. What a ripoff.
★★★★ TMIMITW 3/31/2026 v13.0.1
Game not opening
Game won’t run
★★★★ coyo92 3/30/2026 v13.0.1
Too many ads!
Starts off great then you are flooded with constant ads!
★★★★ jamesbartlett 3/30/2026 v13.0.1
Where did all our stuff go???
My wife and I have been playing this game for over 10 years. A couple of weeks ago everything disappeared from her game and it threw her back to the beginning. Yesterday I opened the game and found my coin balance at -1.9 billion. NEGATIVE 1.9 BILLION!!!! It will take years to clear that. Time to find another game.
★★★★ schoolbusride 3/30/2026 v13.0.1
Keeps crashing
Please fix it takes me back to the Home Screen every time
★★★★ An angry innocent Player 3/29/2026 v13.0.1
WHY
Im only rating 5 so devs can see this, why was all my stuff reset? I tried to get it back and it’s just gone!
★★★★ jacket0218 3/29/2026 v13.0.1
Money money money
Not the game I remember. You’re telling me I have to pay to get rid of adds, they’re not even an option any more. Also gatcha piniatas
★★★★★ pato1430 5/2/2026 v13.1.1
Ads / maintenance
Love the game, but with the latest update , now has ads… after every game played it goes to ads… it’s ruined the game…
My coins show negative after an update, I’ve tried to contact the help, but none of them are able to fix… after so many year playing a fun game , it’s totally ruined
★★★★★ JDing00 4/28/2026 v13.0.1
Ads out of control -update
The ads are still terrible, but they have a special event that you can’t click through because the daily rewards tab comes up and the buttons don’t work so you can’t participate. EA pull it together
Yeah, it’s out of control the amount of time you spend clicking through ads it actually adds double or triple the play time and then you wanna charge three dollars a week for no ads. This is a shame for such a great game.
★★★★★ DingleButt736 4/25/2026 v13.0.1
WHERE IS MY BUNDLE
I just recently purchased a bundle of snow peashooter, electric peashooter, and fire peashooter for 9.99$. I originally had to request for the in app purchase 7 TIMES before it finally went through, and when it did, I checked everywhere for the peashooters that I payed for but they were NOWHERE TO BE FOUND. I reloaded the game, nothing, I turned off my phone, nothing. Guess what, I was still charged money for ABSOLUTELY NOTHING. I want my peashooters EA, where are they?!
★★★★★ bobstenson 4/18/2026 v13.0.1
Slop
Like many other touch games, there’s layers of ads, battle passes, and other awful interfaces that you need to navigate before even getting to play. Ads between every level which break the game. Just an awful experience
★★★★★ NugNug0504 4/17/2026 v13.0.1
Scammed me
I literally bought a five dollar plant and it didn’t even give me the plant even after I relaunched the game multiple times
★★★★★ Sr. Ganso 4/14/2026 v13.0.1
What happened to you OG Pv2
You’ve changed a lot of mechanics. Especially the keys to unlocking new worlds early. To you guys just making the levels easier, just taking the fun out of it. I can be yapping all day but the one that takes the cake. Is the vase breaker mini game. How dare you have the audacity to make us work through world 4 day 4 to unlock it. Like why, just why. Others may not have a problem with it. I think im just more upset with vase breaker game.

+ 6 more in the clipboard copy

Sentiment summary

92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.