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Plaud: AI Note Taker

PLAUD LLC · 18,406 ratings · ★ 4.9

4.9
★★★★★
18,406 ratings
5 ★
17,095 (93%)
4 ★
1,041 (6%)
3 ★
170 (1%)
2 ★
52 (0%)
1 ★
114 (1%)
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Top complaints - extracted from 15 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"device"
5 negative reviews mention this · 33% of all complaints
★★★★ "Not what you’re likely thinking. This app appears to require that a separate (expensive!) hardware device be purchased and then used with your iOS/iPad device. That this is the case is not particularly obvious (no doubt intended). That said, it does look like perhaps audio…" - ArmedLeftist
2
"plaud"
5 negative reviews mention this · 33% of all complaints
★★★★ "Not what you’re likely thinking. This app appears to require that a separate (expensive!) hardware device be purchased and then used with your iOS/iPad device. That this is the case is not particularly obvious (no doubt intended). That said, it does look like perhaps audio…" - ArmedLeftist
3
"transcripts"
3 negative reviews mention this · 20% of all complaints
★★★★ "Not what you’re likely thinking. This app appears to require that a separate (expensive!) hardware device be purchased and then used with your iOS/iPad device. That this is the case is not particularly obvious (no doubt intended). That said, it does look like perhaps audio…" - ArmedLeftist
4
"transcription"
3 negative reviews mention this · 20% of all complaints
★★★★ "Simply doesn’t work :(. Bought the pro device and started the trial today. Generation never finished (tried auto and non-auto), takes forever and results with a generic error message without any details what to do next. $20 a month is also a joke as Otter or Notab…" - mcpooh123

📋 All 15 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ ArmedLeftist 5/5/2026 v3.17.0
Not what you’re likely thinking
This app appears to require that a separate (expensive!) hardware device be purchased and then used with your iOS/iPad device. That this is the case is not particularly obvious (no doubt intended). That said, it does look like perhaps audio transcripts recorded on an iPhone for example, can be imported into and then processed by the Plaud AI engine. Unfortunately (also not apparent until they’ve got you “hooked”, you can’t test how well that functionality works…..until after you’ve signed up.
I for one am tired of this kind of snot-nosed tech-bro behavior. Just be fargin’ honest kids. Jesus! - a recently retired aerospace/engineering tech fellow.
★★★★ mcpooh123 5/1/2026 v3.17.0
Simply doesn’t work :(
Bought the pro device and started the trial today. Generation never finished (tried auto and non-auto), takes forever and results with a generic error message without any details what to do next. $20 a month is also a joke as Otter or Notability provide the same for the half of the price. The device has the display, but it is useless and just one button is confusing and not ergonomic (e.g. I want to separate meetings and using long press and other press is supper annoying and led to missing recordings). Transcription is also not the best, unfortunately. I run it in parallel with Notability and it transcribed better (less errors)
★★★★ Itsnintii 4/30/2026 v3.17.0
Want to like it
I spent too much money thinking this would be the perfect solution and by my 6th recording even though I have a full transcript. Plaud can’t generate a summary. I’ve tried on app and online. I had to copy it and have it done by granola.
★★★★ SunnyTea4me 4/27/2026 v3.16.0
Not worth nearly $400
Plaud AI tells me that it cannot turn things into docs, thinks a “printable format” for a list is a wall of plain text, and will not integrate with anything, it also said it could not save our text thread to one of the folders in the app or save it as a note, it said it did not know contact info for Plaud customer service or how to get a refund. It told me that it is a Google AI even though it will not integrate with any google products like I need. It told me to contact my “service provider” regarding refund requests, very confusing. It seemed to not know who/what Plaud is when it is labeled as Plaud AI. On transcription summary notes where I did a “brain dump” talking to myself to make a to do list while driving it seemed to think “Plaud” was another person I was speaking to and seemed concerned that this Plaud person didn’t know I was recording.
I could have just gotten a cheap little voice recorder and input recordings into ChatGPT. That would be about 10% of the cost I paid Plaud and provide a better product. ChatGPT creates printable documents and ics calendar files for me for free.
Plaud used false and misleading advertising that their system integrates with many things. It doesn’t. It is a voice recorder with transcription. That tech has been around for a long time. Audio transcription tech can be found for free. The AI summaries can be done for free with several different language learning AI. Gemini isn’t even the best one imo and that is what Plaud AI seems to be. Just buy a voice recorder, save 90%, and get better quality results.
★★★★ Harrisonresident 4/1/2026 v3.14.0
Super buggy
Device is ok. Software, app, web app are terrible. And even when logged in and trying to use the service, get bombarded with promotions to buy their devices. I already have one…fix that and stop already!
★★★★ MrsLounsberry 3/13/2026 v3.12.0
Returning- No Bluetooth Capability
I run an online business and was looking forward to this replacing my note taking; however, it’s not compatible with AirPods.
★★★★ caaaaaaaamiiiiiiiiii 2/3/2026 v3.8.0
Never subscribe for the free trial
They offer a 3-day free trial, but I was charged right away $240 and when I contacted Plaud AI team they recognized I signed up for a free trail but they told me they couldn’t process a refund. Money flushed down the toilet because this app is not useful for me.
★★★★ steve mikhlin 1/30/2026 v3.7.0
Subscription cost
$29/month is ridiculous
★★★★ Dynastydan 1/23/2026 v3.6.0
Stopped charging after 3 weeks
Worked fine for 3 weeks and then went from 60% charged to 0% in minutes. Unable to recharge. Worthless now.
★★★★ Courtney2026 1/20/2026 v3.6.0
Loved the old way
This new software is horrendous for me. I just need simple transcription yet it's continuously trying to bring AI in! No clue how to fix it because I don't understand why it changed.
★★★★ AlexD7606 1/12/2026 v3.5.1
Pros and Cons
Pro: good quality transcripts Cons:APP continuously freezing, resetting
★★★★ JakeTr808 1/7/2026 v3.4.0
Update is garbage
Woooo today’s up date is garbage
★★★★★ LVT1000 3/23/2026 v3.13.0
No record from phone
Seriously? You have to buy their device to record? I downloaded the Plaud app but there is no option to record using your iPhone mic.
Deleting
★★★★★ Monstergolf 2/23/2026 v3.10.0
Full transcript copy
They stopped the ability to copy full transcripts. This is really annoying considering the membership price. There are so many of these devices out there now. Go with something else!
★★★★★ Enter Nickname here _____ 1/6/2026 v3.4.0
Good BUT…
Great device, use it often for work and personal use, but now they have ads on the app and that’s a huge negative. Idk if I’d recommend it to anyone because of that.

Sentiment summary

99%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.