Review Insights · App Store
Playlist Transfer for My Music
Virals Dijital Hizmetler Anonim Sirketi · 7,686 ratings · ★ 4.4
4.4
★★★★★
7,686 ratings
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Top complaints - extracted from 94 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
48 negative reviews mention this · 51% of all complaints
★★★★★ "Bait and Switch. BEWARE USER: The app is a bait-and switch. Upon being greeted in the app, it misleads you into thinking you get a week free trial, then you are charged. When the user clicks purchase week trial, the gray box comes up in the bottom with the …" - Joxd4n
2
"trial"
47 negative reviews mention this · 50% of all complaints
★★★★★ "Bait and Switch. BEWARE USER: The app is a bait-and switch. Upon being greeted in the app, it misleads you into thinking you get a week free trial, then you are charged. When the user clicks purchase week trial, the gray box comes up in the bottom with the …" - Joxd4n
3
"charged"
35 negative reviews mention this · 37% of all complaints
★★★★★ "Bait and Switch. BEWARE USER: The app is a bait-and switch. Upon being greeted in the app, it misleads you into thinking you get a week free trial, then you are charged. When the user clicks purchase week trial, the gray box comes up in the bottom with the …" - Joxd4n
4
"free trial"
35 negative reviews mention this · 37% of all complaints
★★★★★ "Bait and Switch. BEWARE USER: The app is a bait-and switch. Upon being greeted in the app, it misleads you into thinking you get a week free trial, then you are charged. When the user clicks purchase week trial, the gray box comes up in the bottom with the …" - Joxd4n
5
"transfer"
25 negative reviews mention this · 27% of all complaints
★★★★★ "Charged Me Despite Canceling. I downloaded this app to try to transfer music from Apple Music to Spotify. It offered a free trial. I accepted the free trial and tried to use the app. It didn’t work at all. I canceled the trial and didn’t think anything of it until the…" - Furline.
6
"week"
24 negative reviews mention this · 26% of all complaints
★★★★★ "Bait and Switch. BEWARE USER: The app is a bait-and switch. Upon being greeted in the app, it misleads you into thinking you get a week free trial, then you are charged. When the user clicks purchase week trial, the gray box comes up in the bottom with the …" - Joxd4n
7
"apple"
24 negative reviews mention this · 26% of all complaints
★★★★★ "Bait and Switch. BEWARE USER: The app is a bait-and switch. Upon being greeted in the app, it misleads you into thinking you get a week free trial, then you are charged. When the user clicks purchase week trial, the gray box comes up in the bottom with the …" - Joxd4n
8
"charge"
20 negative reviews mention this · 21% of all complaints
★★★★★ "Bait and Switch. BEWARE USER: The app is a bait-and switch. Upon being greeted in the app, it misleads you into thinking you get a week free trial, then you are charged. When the user clicks purchase week trial, the gray box comes up in the bottom with the …" - Joxd4n
9
"scam"
20 negative reviews mention this · 21% of all complaints
★★★★★ "FREE TRIAL BS!. CHARGED 12.99 FOR A “FREE TRIAL” DO NOT DOWNLOAD Not only that but they claim they have a no refund policy WHAT? This app is literally a scam lol" - 0hn0c
10
"subscription"
19 negative reviews mention this · 20% of all complaints
★★★★★ "Charged. I was charged for the subscription even though it said I had a 7 day free trial" - 📗📘📕📙📚📓📔📒
11
"cancel"
17 negative reviews mention this · 18% of all complaints
★★★★★ "Charged Me Despite Canceling. I downloaded this app to try to transfer music from Apple Music to Spotify. It offered a free trial. I accepted the free trial and tried to use the app. It didn’t work at all. I canceled the trial and didn’t think anything of it until the…" - Furline.
12
"money"
17 negative reviews mention this · 18% of all complaints
★★★★★ "It is not free as it’s advertised. I got this app to transfer a playlist and opted out of transferring that one playlist because i would have a week free trial and then $14.99 per week charge, and i’m really not all about that. which you can cancel but ever other time i’ve e…" - 1230 otter
📋 All 94 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Bait and Switch
BEWARE USER: The app is a bait-and switch. Upon being greeted in the app, it misleads you into thinking you get a week free trial, then you are charged. When the user clicks purchase week trial, the gray box comes up in the bottom with the charge, where nothing is free, but it SAYS its free. By the time youve noticed youre not getting a free week, but youre actually being charged for it even though it says free, its too late, scanning your face and charging your account. I would never pay $14 for a week of any app, let alone something like this. Apple refuses to refund you for this situation.
Worst App Ever
Stay away from this app. They make you pay for everything even though you didn’t choose too. Tried to refund and the denied me twice. What a joke this app is.
Charged Me Despite Canceling
I downloaded this app to try to transfer music from Apple Music to Spotify. It offered a free trial. I accepted the free trial and tried to use the app. It didn’t work at all. I canceled the trial and didn’t think anything of it until the next night when I got emailed I was charged $12.99 even though I canceled the trial.
The app not working is whatever, some work others don’t. Could let that slide, but the fact they are using shady tactics to trick people into subscribing is inexcusable.
Stay far, far away from this one
The app not working is whatever, some work others don’t. Could let that slide, but the fact they are using shady tactics to trick people into subscribing is inexcusable.
Stay far, far away from this one
Doesn’t work
It won’t see my Apple Music playlists.
It is not free as it’s advertised
I got this app to transfer a playlist and opted out of transferring that one playlist because i would have a week free trial and then $14.99 per week charge, and i’m really not all about that. which you can cancel but ever other time i’ve ever done a free trial for anything i personally forget to cancel it right after and end up spending money i don’t have.
Charged
I was charged for the subscription even though it said I had a 7 day free trial
Bad app
The app says it’s giving you a trial but charges you immediately. Transfers very slowly. Limits you to 30 transfers per hour. Keeps offering you to purchase every time you open the app even though you already accepted the NOT free trial. It’s very expensive about 15 weekly
Use only if you’re planning to spend $14
I was just checking out the app and now I’m being charged out of nowhere even after deleting the app because I wasn’t interested.
Bad app
Would not move my apple play list to Spotify as advertised
Beware!!!
I was charged $12.99 when I thought I was under free trial, and in addition to this I was not able to transfer my playlists from Spotify to Amazon Music. Complete waste of money. Very disappointed.
FREE TRIAL BS!
CHARGED 12.99 FOR A “FREE TRIAL” DO NOT DOWNLOAD
Not only that but they claim they have a no refund policy WHAT? This app is literally a scam lol
Not only that but they claim they have a no refund policy WHAT? This app is literally a scam lol
SCAM
I stupidly accepted the “free trial” and was immediately charged $34.99. That’s insanely greedy and this needs to be banned.
No such thing as a free trial
I tried this app and not only did it not transfer all songs in an album but I signed up for the “free” trial and was immediately charged $12.99.
False advertisement
Chose the “1 week trial then 14:99 a week” option and was billed 13.77 not cool
scammers
signed up for the week trial, and still decided to not use this service the same day. Still got charged for the subscription
Bad
I signed up for the FREE trail and it took 13 dollars out of my bank account
terrible
I thought free trail but I ended up spending 12 dollars
Don’t work.
I payed which you shouldn’t even have to pay just for it not to work! Very disappointing and wnat my money back.
Terrible app
I linked my account and ended up not even transferring a playlist because of the weekly payment for it I clicked no on the subscription and it charged me 12.99 anyway this app is not good what so ever I do not recommend for anyone
It will charge you even though it says free one week
It said free for one week and charged me immediately I want a refund
Can’t cancel subscription
It’s very easy to subscribe but I can not figure out how to cancel. It tells you to do it a certain way but that does not work. Even if you delete your account. I do not recommend this app. There are other ones that makes it very easy to unsubscribe.
Free trial
It immediately charged me upon the free trial
Scam
They require you to do their “1 week trial” to transfer a playlist, when in reality it still charged my account for $12.99 just to transfer one playlist.
Bad
Why would I pay 14 dollars a week to transfer one playlist and they lie about the free trial it actually cost money
“Free trial” is NOT free
False advertising, was charged immediately
Charging me for a service I had cancelled before the end of my free trial.
I had downloaded this app to transfer one playlist to test if it was worth transferring my others. The app made it seem like the 11.99 per week option was the only option to pay in order to transfer my music. I opted for a free trial. When I transferred my playlist and saw that the app messed up numerous songs, I decided it wasn’t worth my money and cancelled the subscription the same day I started the free trial. Come to find out later that they are trying to charge me for the free trial anyway. What the heck? I had already deactivated my account by then so even if I did want to make use of the subscription I was forced to pay for, I couldn’t. This app sucks at transferring playlists and has a dishonest payment offering system. My attempts to get a refund aren’t working because the company is telling Apple that the subscription can’t be refunded. Don’t buy from them, don’t download this app. Don’t bother. There’s nothing you can do on here for free that you can’t do elsewhere and they’ll take your money no matter what.
Scammed me of my money
I had accepted the one week FREE trial yet they still charged me the normal amount??? When I try to get support in the app it won’t even do anything when I click submit.
SCAM
Cancelled and deleted this terrible app before the completion of the 7 day free trial. I was still charged $12 before the trial ended and they will not refund. Avoid at all cost.
Scam
You can unsubscribe but they will still charge you
i thought it was free.
not free so i deleted it sorry
Scammed me and took my information
I planned to use this app but never actually got the chance to. Before I even opened the app or created an account, I completed a playlist transfer on my computer and later noticed that I had already been charged. When I opened the app to figure out what happened, I discovered an account had apparently been created under a name that wasn’t mine, and my payment method had already been charged without my authorization. Shortly afterward, I started receiving suspicious Google authorization and charge attempts connected to my accounts, which forced me to reset passwords and secure multiple accounts and payment methods. This was an extremely concerning experience. I cannot recommend this app based on what happened to me, and I believe Apple should investigate apps engaging in behavior like this.
DO NOT BUY
If you are transferring to Apple Music do not make the same mistake I did and purchase this app. Apple Music will do this for you for free. It also takes 4x longer to use this app than it does any other service. I’m seeing now other reviews saying they will charge you even after your trial ends too so BE SURE you keep receipts of when you cancel.
free trial charged me
clicked on free weekly trial and it charged me for a monthly subscription not happy at all.
Do not use
Do not enter your payment details as they took money within a hours of downloading the app.
Not good at all
Takes forever to transfer playlists compared to other softwares. Crashes if you have a lot of songs (which you do if you’re using this app) constantly gives “unexpected error” that cannot be troubleshooted and won’t transfer the music. And way too expensive for the type of service.
SCAM SCAM SCAM
“1-week free trial” yea you mean charge me 12.99 and 14.99 if i don’t cancel? Do not download this app they are just greedy scam artists
DON’T DO IT
I hit the button for one free week, then $14.99, but it changed right before to $12.99. So then I thought “I need to get my money’s worth” BUT NOT. THIS APP DOES NOT ACTUALLY TRANSFER YOUR PLAYLISTS. It will only transfer SMALL playlists, not your years-long ones that truly matter. I just wasted $13 and I actually feel like I got robbed. If I could get my money back, I would. AND THEN it won’t connect to YouTube. This is actual robbery and I’m going to dispute the charge through my credit card.
Terrible app that tries to steal money
Downloaded to check it out, but it charged me for a subscription without me even signing up. Would give zero stars
Terrible
So terrible
There’s no free option
Sucks there’s not a free option. Sucks as an app
Refund?
Is there a way I can get a refund or stop a purchase? I got charged for a free trial!?
awful
pls don’t even access the free subscription it’s so slow can’t do anything w it
Don’t trust this app!
I started a free trial on this app to transfer music from my Spotify to Apple Music. After all the downloads were done, I immediately canceled the free trial, come to find out they’re still trying to charge me and now Apple won’t let me download an app I need for work because they want me to pay 10.99 for this stupid app!
Faulty and expensive
Did not work
Scam
If you have apple… you can literally go to your music settings to transfer for FREE! Don’t subscribe to transfer services.
don’t buy this
i downloaded this app and only used the free trial and now it’s charging me for something i didn’t pay for so do not buy this bc i can’t even buy anything out of the app store
Doesn’t see all my playlists
Out of all my Spotify playlist(about 40) it only sees about 13 of them. Also free trial is bogus, charged me $10
Not free trial
Said it was a free 1 week trial then charged me 9.99
They took my money
They took my money for three months I can’t get my money back after I deleted the app and I didn’t have the app yet they took around 30 dollars off my apple account and I can’t get my money back this is the worst app ever
Trial is not free
If you sign up for the trial the app will charge you immediately, despite their advertising otherwise.
Their support email bounced back as well. It transfers playlists fine, but not worth $11.99 and false advertising
Their support email bounced back as well. It transfers playlists fine, but not worth $11.99 and false advertising
+ 44 more in the clipboard copy
Sentiment summary
83%
Positive (4-5★)
4%
Neutral (3★)
12%
Negative (1-2★)