Review Insights · App Store
Pocket Prep IT & Cybersecurity
Pocket Prep, Inc. · 5,030 ratings · ★ 4.8
4.8
★★★★★
5,030 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"questions"
12 negative reviews mention this · 60% of all complaints
★★★★★ "Trash. Questions are worded no where near the test." - _reggin_
2
"prep"
7 negative reviews mention this · 35% of all complaints
★★★★★ "Really bad application. Graded at over 80% on pocket prep. Took the test today. I failed the test and not one single topic that this app covered was on the test!" - Don’t buy…….
3
"test"
6 negative reviews mention this · 30% of all complaints
★★★★★ "Trash. Questions are worded no where near the test." - _reggin_
4
"pocket"
5 negative reviews mention this · 25% of all complaints
★★★★★ "Really bad application. Graded at over 80% on pocket prep. Took the test today. I failed the test and not one single topic that this app covered was on the test!" - Don’t buy…….
5
"study"
5 negative reviews mention this · 25% of all complaints
★★★★★ "Outdated information. Yeah I was studying for the compTIA Tech+ and this app kept giving me questions that has nothing to do with the current learning objectives list… So it was extremely frustrating to me. Hopefully they fix this." - jediknight20000
6
"pocket prep"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Really bad application. Graded at over 80% on pocket prep. Took the test today. I failed the test and not one single topic that this app covered was on the test!" - Don’t buy…….
7
"exam"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Didn’t prepare me well. I relied heavily on this app to prepare for the CISSP for quizzes and mock exams. I utilized the study guide and YouTube videos as well but the questions in this app did not end up preparing me well for the exam. I failed it after spending …" - jayturn135
8
"worded"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Trash. Questions are worded no where near the test." - _reggin_
9
"questions worded"
3 negative reviews mention this · 15% of all complaints
10
"information"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Outdated information. Yeah I was studying for the compTIA Tech+ and this app kept giving me questions that has nothing to do with the current learning objectives list… So it was extremely frustrating to me. Hopefully they fix this." - jediknight20000
11
"studying"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Outdated information. Yeah I was studying for the compTIA Tech+ and this app kept giving me questions that has nothing to do with the current learning objectives list… So it was extremely frustrating to me. Hopefully they fix this." - jediknight20000
12
"current"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Outdated information. Yeah I was studying for the compTIA Tech+ and this app kept giving me questions that has nothing to do with the current learning objectives list… So it was extremely frustrating to me. Hopefully they fix this." - jediknight20000
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Trash
Questions are worded no where near the test.
Outdated information
Yeah I was studying for the compTIA Tech+ and this app kept giving me questions that has nothing to do with the current learning objectives list… So it was extremely frustrating to me. Hopefully they fix this.
Really bad application
Graded at over 80% on pocket prep. Took the test today. I failed the test and not one single topic that this app covered was on the test!
Absolutely terrible questions for CMMC CCP
I am very disappointed in the quality of the question and answer bank. Too many questions were worded very poorly leaving you to wonder what is being asked, and there were too many questions with multiple answers that were correct. It seems like whoever made the test bank does not have any experience with IT or Cybersecurity.
No way to cancel
I didn’t find the app helpful and I can’t cancel it. It has been removed from my phone and I never got any help with the issues I experienced with this app.
Cysa003 Failed
Beware the information provided on the pocket prep is not nearly enough for preparation. You are better off using the book as your main study guide
Middling
The SSCP questions are terrible, poor explanations or outright wrong at times. The CompTIA material is ok, but I would avoid it for anything else.
Not suitable for your main exam “prep”
I’ve used pocket preps EMS version and that was amazing. I expected this to be just as good and was not. I used it for Network+ to study when I couldn’t be on a computer. There are a lot of questions that were not applicable to Network+. Also at $20/mo it is way too expensive since it can only be used as an addition to study material. I would recommend the makers use a different source to pull their questions from.
Absurd price
The price for the prep is unreasonable. It’s $20 a month and the questions are a little dated. Not worth it. They took a great app at a reasonable pricing and ruined it.
Not a single free question and constant error popups.
There isn't a single free question available. Immediately upon downloading I'm informed I have to purchase any additional questions.
Not like that matters since I can't click a single thing given all of the "there was a problem" fatal error pops I encounter.
Don't provide a free app if there's not a shred of free content.
Not like that matters since I can't click a single thing given all of the "there was a problem" fatal error pops I encounter.
Don't provide a free app if there's not a shred of free content.
A+ 1102
The A+ needs to be updated, epically for those who needs to pass the current exam. It’s a good knowledge base for people understand how windows works, but it’s not really align with current objective, especially core 2! I went on quiz and got a lot of question that’s not on the objective.
Not the same as Others
This will not help you with any of the certification tests. It will help you get familiar with the topic but it will not prepare you for any test. I used this app and some other study materials for 2 upcoming tests I took and nothing from this app is useful for any of those tests.
Started doing practice today but…
I bought a subscription yesterday. I pay for my subscriptions with apple gift cards. I bought a pocket prep subscription and the money withdrew from my apple store balance. IMMEDIATELY afterwards there was .04 cents charged to my credit card from apple to my bank. 20 minutes ago $15.99 was charged to my card for an amazon product. I don’t have an Amazon account. Very sketchy.
Great app but they are thefts
I used this app for roughly a month and ended up my paid subscription of three months but the app still tried to charge me when I went to see if I uninstalled it correctly and confirmed it was I couldn’t believe they tried to charge me again
Didn’t prepare me well
I relied heavily on this app to prepare for the CISSP for quizzes and mock exams. I utilized the study guide and YouTube videos as well but the questions in this app did not end up preparing me well for the exam. I failed it after spending I think probably 40+ hours in this app. Extremely discouraging. Will have to find another resource for my next attempt.
N10 - 008
Allot of these questions don’t make sense and a lot of them aren’t on the objectives list for this version of the exam explains are dry and lacking in information definitely not worth 20$
CISA
The app is pretty decent for understanding basic concepts. HOWEVER, is not actually helpful for the test, the CISA questions are worded very different and much more difficult. I wouldn’t use this for studying for the CISA again.
Questions seem overly complicated
Concept is great. Questions seem overly complicated based on wording gives me a headache, very different from the three other materials that I am using Messer, Gibson and Chapple. Vocabulary sometimes seem to be outdated. This may not matter being that I am studying for 601 which expires this year.
I don't plan to renew.
I don't plan to renew.
Not current
The prep is based on Security+ SYO-601, is retired. The current version is security+ SYO - 701.
Ok for prep
I like the functionality of the app and how it tracks progress, sends study reminders, etc. What I don’t like is that a lot of questions are not very well written, and the explanation of the correct answer. Why not have an explanation for why an answer is wrong? This is the third practice test product I have used in my journey and it’s lacking what some others I have used have. My recommendation for pocket prep is focus on the quality of questions and explanations. You already have the app functionality down.
Sentiment summary
96%
Positive (4-5★)
2%
Neutral (3★)
2%
Negative (1-2★)