Review Insights · App Store
Podcast & Radio - iVoox
iVoox Global Podcasting Service · 3,280 ratings · ★ 4.8
4.8
★★★★★
3,280 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"podcast"
6 negative reviews mention this · 27% of all complaints
★★★★★ "Premium. I paid for premium and am still getting ads before podcasts. What is the point of premium if I still have to listen to ads?" - Srarita
2
"listen"
5 negative reviews mention this · 23% of all complaints
★★★★★ "Premium. I paid for premium and am still getting ads before podcasts. What is the point of premium if I still have to listen to ads?" - Srarita
3
"doesn"
4 negative reviews mention this · 18% of all complaints
★★★★★ "App doesn’t work. The app don’t work. It worked for like a week then it wouldn’t let me play anything. I tried deleting the app and downloaded it again and now it just show a permanent loading symbol." - Padi Phoenix
4
"work"
4 negative reviews mention this · 18% of all complaints
★★★★★ "It sucks. It works really bad. Once you listen to a podcast is almost imposible to listen to it again. It will get into a loop of commercials and then jump to a different podcast… ridiculous" - Jorgeman14
5
"downloaded"
4 negative reviews mention this · 18% of all complaints
★★★★★ "App doesn’t work. The app don’t work. It worked for like a week then it wouldn’t let me play anything. I tried deleting the app and downloaded it again and now it just show a permanent loading symbol." - Padi Phoenix
6
"spanish"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Terrible Interface!. This app is awful. If you can't provide a better app with more features than the native podcast app, why bother? Why would I pay for a subscription to an app that is inferior to the free native app? -Instead of playing my downloaded podcas…" - Mike_813
7
"podcasts"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Premium. I paid for premium and am still getting ads before podcasts. What is the point of premium if I still have to listen to ads?" - Srarita
8
"doesn work"
3 negative reviews mention this · 14% of all complaints
9
"audio"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Antes era buena, ahora es un desastre. Ivoox solía ser una gran app porque hacía exactamente lo que prometía: reproducir podcasts sin complicaciones. Ahora es imposible escuchar dos episodios seguidos o más de media hora sin que se bloquee, se reinicie sola o haya que cerrarla y…" - Errova
10
"screen"
3 negative reviews mention this · 14% of all complaints
★★★★★ "App not working past initial ‘welcome’ screen. Unable to get past the initial loading screen with the app. I have updated my phone, restarted, reinstalled (all the expect trouble shooting, etc.) but cannot actually get into the app. Has anybody else run into this? Too bad bc I know a lo…" - Elle Bunt
11
"english"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Spanish only!!!. It’s all Spanish. I couldn’t even select USA (English)! Stupido." - garriann
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Premium
I paid for premium and am still getting ads before podcasts. What is the point of premium if I still have to listen to ads?
It sucks
It works really bad. Once you listen to a podcast is almost imposible to listen to it again. It will get into a loop of commercials and then jump to a different podcast… ridiculous
App doesn’t work
The app don’t work. It worked for like a week then it wouldn’t let me play anything. I tried deleting the app and downloaded it again and now it just show a permanent loading symbol.
Worst experience ever
I paid 17 dollars and this app doesn’t even work. Constant glitches, nothing loads, and it feels like I just threw money away. Total scam. If I could give zero stars, I would.
Pésima app
Necesita demasiadas mejoras. No es comparable a Apple Podcast.
Asi no….
Que pasa con los que no podemos pagarlo todo o no tenemos los medios? Somos discriminados por aquellos que pueden avalados por una empresa que lo promueve.
Me pone triste, y me enoja cada podcast que pruebo de una furacion larga, automaticamente se queda en siete minutos y se corta con una propaganda….
Esta no es la manera.
Me pone triste, y me enoja cada podcast que pruebo de una furacion larga, automaticamente se queda en siete minutos y se corta con una propaganda….
Esta no es la manera.
You can’t cancel the subscription!!!
There is no way to cancel the subscription. It is not true you can cancel at any time! Be careful with that!
App not working past initial ‘welcome’ screen
Unable to get past the initial loading screen with the app. I have updated my phone, restarted, reinstalled (all the expect trouble shooting, etc.) but cannot actually get into the app. Has anybody else run into this? Too bad bc I know a lot of people who not the app.
This app is the worst
It crashes for no reason. When you open it, it stops anything that’s playing on another app. Now they’ve added audio ads on top of the numerous banner and pop up ads. Oh yeah and if you pause it or close it you lose the progress in your audio. Just the worst.
Nope
Was going to give it a good rating for content, but they are blasting support for perversion and destruction of the youth. They are a horrible and immoral company.
It doesn’t work
The app doesn’t load. It just shows an orange screen, and that’s it. How can they publish an app that just fails to open?
Ahora ya cobra por todo
Era mi plataforma de audio de podcast favorita pero ahora necesitas la versión plus para poder seguir escuchando 😔
Terrible Interface!
This app is awful. If you can't provide a better app with more features than the native podcast app, why bother? Why would I pay for a subscription to an app that is inferior to the free native app?
-Instead of playing my downloaded podcasts sequentially, when one episode is finished it switches to a podcast on Spanish that I've never indicated I was interested in. I am only subscribed to one podcast, why wouldn't it play one from my list? Or better yet, just keep playing from my downloads list.
-Looking at history of podcasts, no indication that one has been played in the past.
-Lots and lots of content listed that isn't actually available. No file found.
-Recent downloads list includes dozens of files that I attempted to download but which files weren't actually available.
-Instead of playing my downloaded podcasts sequentially, when one episode is finished it switches to a podcast on Spanish that I've never indicated I was interested in. I am only subscribed to one podcast, why wouldn't it play one from my list? Or better yet, just keep playing from my downloads list.
-Looking at history of podcasts, no indication that one has been played in the past.
-Lots and lots of content listed that isn't actually available. No file found.
-Recent downloads list includes dozens of files that I attempted to download but which files weren't actually available.
Used to be great
Once upon a time we could listen to audiobooks, entire books! We were able to download two or three, listen with commercials (small inconvenience for free audiobooks), but now, even if a book is downloaded somehow it is either erased or replaced or it asks you to subscribe. It’s a shame, really!
Spanish only!!!
It’s all Spanish. I couldn’t even select USA (English)! Stupido.
¿Que pasa?
I downloaded the app, opened it and everything was in Spanish. I couldn’t figure out how to change the language to English, so I deleted it.
No English?
You should probably put in the app description that it doesn't offer an English interface language.
Developer responded blaming me saying my device's set language is the problem. I don't speak spanish, guy. My iPod isn't set to Spanish, and I am located in the USA. Don't try to make me look dumb. It's your app.
Developer responded blaming me saying my device's set language is the problem. I don't speak spanish, guy. My iPod isn't set to Spanish, and I am located in the USA. Don't try to make me look dumb. It's your app.
Mucha publicidad.
Tiene mucha publicidad, publica canales que no tiene autorización y les ponen publicidad .
No tienen servicio al cliente.
No tienen servicio al cliente.
Muchas pausas comerciales
Tienen muchas pausas comerciales y mucha publicidad
Antes era buena, ahora es un desastre
Ivoox solía ser una gran app porque hacía exactamente lo que prometía: reproducir podcasts sin complicaciones. Ahora es imposible escuchar dos episodios seguidos o más de media hora sin que se bloquee, se reinicie sola o haya que cerrarla y abrirla de nuevo. Se pierde el minuto en el que iba el audio o incluso el orden de reproducción. Lástima, porque me gustan los podcasters que sigo, pero ya estoy buscando alternativas.
Too many ads!!
Ads before you listen a podcast. Ads that interrupt a podcast. Ads everywhere!
Can’t move lock screen slider
The integration with iOS is so awful that I can’t even move the progress slider in the lock screen nor in the control center. Please this is a basic feature that does not work as intended. Moreover, subscribers of iVoox originals need the app in order to listen full episodes which is impossible with the feature previously mentioned broken.
Sentiment summary
96%
Positive (4-5★)
2%
Neutral (3★)
2%
Negative (1-2★)