Review Insights · App Store
Pokémon GO
Niantic, Inc. · 643,130 ratings · ★ 4.0
4.0
★★★★★
643,130 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
17 negative reviews mention this · 45% of all complaints
★★★★★ "worst game. Keeps making changes that are against its player base instead of supporting it. Uninstalling after playing since 2016. Never playing again." - HDsadness
2
"battle"
6 negative reviews mention this · 16% of all complaints
★★★★★ "This game went down the drain after the sale uninstalling after 8 years of playing. This game has just become so bad from a battle standpoint if I’m not hard countered I’m losing by bugging trash game mechanics I just can’t take it anymore I did one last battle and I will never play this game ever again goodbye Pokémon" - calenclark
3
"work"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Needs work. Kicked me out of 2 rayquaza raids, lost 2 remote raid passes, and keeps logging out!!!" - applesmierda
4
"money"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Bad game. This game is horrible, spent money on raid pass and couldn’t catch Pokémon. Also spent money on go-pass only for the legendary Pokémon at the end lugia to be base stats. Fix your game 🤦♂️🙄" - SillyPickle1216
5
"terrible"
5 negative reviews mention this · 13% of all complaints
★★★★★ "The update is still terrible. What’s worse than the new character models? The new interface for events." - BADGAMEDONOTPLAY
6
"raid"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Needs work. Kicked me out of 2 rayquaza raids, lost 2 remote raid passes, and keeps logging out!!!" - applesmierda
7
"hard"
4 negative reviews mention this · 11% of all complaints
★★★★★ "This game went down the drain after the sale uninstalling after 8 years of playing. This game has just become so bad from a battle standpoint if I’m not hard countered I’m losing by bugging trash game mechanics I just can’t take it anymore I did one last battle and I will never play this game ever again goodbye Pokémon" - calenclark
8
"anymore"
4 negative reviews mention this · 11% of all complaints
★★★★★ "This game went down the drain after the sale uninstalling after 8 years of playing. This game has just become so bad from a battle standpoint if I’m not hard countered I’m losing by bugging trash game mechanics I just can’t take it anymore I did one last battle and I will never play this game ever again goodbye Pokémon" - calenclark
9
"pokemon"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Pokemon GO battling system is horrible now…. Please Niantic, please revert all 3 battle leagues back to how they were, the new UI and battling system are both horrid and laggy and floaty, they both feel really rushed, just why." - Dr j do h as h h
10
"into"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Bad UI update. stop trying to “fix” things that aren’t broken. There is no need to put the calendar on the main screen of the game, because it’s now in the way. it should’ve stayed built into the research screen where it was not in the way." - starlightmak
11
"star"
4 negative reviews mention this · 11% of all complaints
★★★★★ "BATTLE LEAGUE STILL RIGGED AND BROKEN!!!!!!!!!!!!!!. FOR THE LAST TIME, STOP IT WITH THE RIGGED COUNTERS AND CHEATERS EVEN WITH A LOT OF LEGENDARIES ALL THE TIME!!!!!!!!!!!!!! EVEN ON LEVEL 20!!!!!!!!!!!!!! WAY TOO MANY COUNTERS ON LEVEL 20!!!!!!!!!!!!!! SUCH A TERRIBLE GAME!!!!!!!!!!!!!! HOW…" - MILES "TAILS" PROWER
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
worst game
Keeps making changes that are against its player base instead of supporting it. Uninstalling after playing since 2016. Never playing again.
Never mind
The research interface looks bad
This game went down the drain after the sale uninstalling after 8 years of playing
This game has just become so bad from a battle standpoint if I’m not hard countered I’m losing by bugging trash game mechanics I just can’t take it anymore I did one last battle and I will never play this game ever again goodbye Pokémon
Put him back in the Balloon
Put Giovanni back in the balloon why did you remove him from the balloon I bought the Go Pass Deluxe Flying Taxi for the sole purpose of encountering Giovanni and I can’t find him he hasn’t been spawning in poke stops either I have been battle rocket grunts for the last 5 hours I fought cliff but not Giovanni
Bad game
This game is horrible, spent money on raid pass and couldn’t catch Pokémon. Also spent money on go-pass only for the legendary Pokémon at the end lugia to be base stats. Fix your game 🤦♂️🙄
Bad UI update
stop trying to “fix” things that aren’t broken. There is no need to put the calendar on the main screen of the game, because it’s now in the way. it should’ve stayed built into the research screen where it was not in the way.
This sucks
It was so hard to log in and it was like it didn’t want me to play
Fell off a cliff catching mew
I was in the Swiss alps, chasing mew and fell off the cliff. Ran into some very weird swiss people that kept trying to trade their pidgeys.
The update is still terrible
What’s worse than the new character models? The new interface for events.
BATTLE LEAGUE STILL RIGGED AND BROKEN!!!!!!!!!!!!!!
FOR THE LAST TIME, STOP IT WITH THE RIGGED COUNTERS AND CHEATERS EVEN WITH A LOT OF LEGENDARIES ALL THE TIME!!!!!!!!!!!!!! EVEN ON LEVEL 20!!!!!!!!!!!!!! WAY TOO MANY COUNTERS ON LEVEL 20!!!!!!!!!!!!!! SUCH A TERRIBLE GAME!!!!!!!!!!!!!! HOW MANY TIMES DO I HAVE TO SAY THIS TO YOU SELFISH DEVELOPERS?!?!?!?!?!?!?! YOU ARE STILL NOT LISTENING AND THE AWFUL BATTLE LEAGUE STILL IS RIGGED AND ISN’T FIXED!!!!!!!!!!!!!! THIS IS NOT HOW POKÉMON BATTLES GO IN THE GAMES AND ANIME!!!!!!!!!!!!! YOU NEVER LET ME BE AN ACE TRAINER IN YOUR RIGGED, COUNTERED, AND BROKEN BATTLE LEAGUE!!!!!!!!!!!!!! YOU ENJOY RIGGING AND COUNTERING IT, LOWERING MY RATING, ABSOLUTELY NEVER LET ME BE AN ACE TRAINER OR GO TO LEVEL 21, AND RUINING IT FOR EVERYONE!!!!!!!!!!!!!! YOU NEVER LISTEN TO ANY FEEDBACK!!!!!!!!!!!!!! YOU NEVER WANT ME TO HAVE A THREE STAR HUGE IN STAT SIZEABLE OR GIANT NOIBAT AND SANDILE!!!!!!!!!!!!!!! ALL YOU CARE ABOUT IS MONEY AND YOURSELVES, YOU GREEDY MONSTERS!!!!!!!!!!!!!! NEVER TO US!!!!!!!!!!!!!! THE SECOND CHARGE ATTACKS DRAIN THE FIRST CHARGED ATTACK TO ME, NOT TO OTHERS!!!!!!!!!!!!!! STAY AWAY FROM THIS GOD AWFUL APP!!!!!!!!!!!!! THEY RUIN THINGS FOR EVERYONE!!!!!!!!!!!!!! THEY WON’T LISTEN TO A WORD WE SAY!!!!!!!!!!!!!! WHAT A DISGRACE TO POKÉMON!!!!!!!!!!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Fail
Fed up with these constant updates - and on top of that, having to download inside the game every single time! The new updates bring broken links or make the game run incorrectly
Battle League Updated
The new battle league update is terrible- I wish they hadn’t moved forward with the “preview cup” format got more user feedback before officially transitioning. The fights are now choppy and don’t flow as well as they used to. Battles go by quicker, but now with additional buffer time for “previews”. I continued using Pokemon Go for the battles but the new update has taken a lot of the enjoyment out of it.
NEW PVP IS TERRIBLE
Please PLEASE revert back to old battle settings in PvP this new one feels so TRASH. It’s not FUN not as interactive. I can’t be the only one I tried the 1500vp trail run once it sucked now they put it in the others too take it back !!!!!!!
Is this new pvp a practical joke?
There is no way anyone saw this and decided it's a good idea
Tags
Give us back the labels! I need those
🤬
It stinks
New UI Terrible
Game is difficult to manage and navigate. Events and research are hidden in hard to find menus
Fix this bs
Why are you having so many bugs on million billion dollar company
They’re collecting your data
Sloppy work
Annoying
How come everytime i get on yall think yall have a right to take me to my setting for adventure sink. I dont care to use it and all my data yet it pulls me from game every time i start it for a feature that honestly is just annoying. Dont ask me everytime i start the app if i want to turn it on. I Don’t. Addition-dismiss button will not work for me i just click all around it and nothing. But dont worry the omay bytton works just fine to pull me from game to settings. Was going to get back into game but not anymore
Dangerous Game
I played this game for the first time and feel like it is too dangerous to play for these reasons: addiction-fomo & the continual desire to want to catch them all; distraction-looking down at the screen trying to catch Pokémon can cause one to be hit by vehicular traffic or not be paying attention to sketchy people; environment-walking to unfamiliar places, areas with nothing sidewalks; money suck-you run out of poke balls too fast causing the temptation for to spend money, there was an instance where it took 12-19 poke ball throws to catch one Pokémon; not user friendly-getting kicked out app, walking routes refusing to give credit unless you start exactly where they say or where you stopped, no clear tutorial. Too time consuming. A game should not cause you to always be in it so much. No ty-DELETED it
Disappointed Artist
The loading screen is cut and paste assembled june’26
Bad battling
If I hit my charger move and I don’t go, you lied scammed and manipulated me. End of story. 1 star until fixed.
This system
I used 5 golden razz on this dumb rocarola and it didn’t get in the ball for jack.
Changed review
You’re so stupid. It’s glitchy Pokémon get out of the ball and then they run away. Dumb hate this stupid game everybody spam this dumb game with one service give me some customer service, please
Glitch
Yesterday it was frigibax community day. I caught zero shinies and I was out for three hours. The chances of that or one and 730 million. I think the game glitched though. That mentally broke me and I quit this game after that. Frigibax is one of my favorite pokemon so skopley or niantic, whoever is running this stupid game. FIX YOUR BUGGY GAME!!!
Bad
It would not let me in
Wtf game
Why do you spend money on point less raid passes just to not get the Pokémon from the raid this game is just a money grab at this point please fix this
Petty.
I just don’t like a lot of the choices you’ve made. This company is petty, greedy and ideally on it’s way down the drain.
Too strict and pay to win
It is an overall good game, but the security for logging in is so strict that you lose your account the second you forget your password, with no chance of getting it back unless you remember. I just lost a 4 year old account because I forgot the password after it logged me out for not being active for a while, in which I paid a lot of money on that account. Also, you have to pay for almost everything in this game. It’s such a pay-to win, and once you forget your password, all of your hard work and money is gone.
Joke
What a joke of an app now I remember this game being really fun awhile back now there’s speed bans so you loose every Pokemon no matter what if your driving. You have to pay for absolutely everything just not for me anymore.
Fix this
I love the game, but when I join a raid with a remote and it kicks me I’m giving yall a one star.
Return to Russian
I'm giving you one star because I've been waiting for the game to return to Russia for about 5 years. Riot!
Nothing works for sign in
When I try to sign in to my account Maydivision1 I don’t remember my password and when I press forgot password it doesn’t work why? You need to fix this problem!
Needs work
Kicked me out of 2 rayquaza raids, lost 2 remote raid passes, and keeps logging out!!!
Pokemon GO battling system is horrible now…
Please Niantic, please revert all 3 battle leagues back to how they were, the new UI and battling system are both horrid and laggy and floaty, they both feel really rushed, just why.
Battles are so choppy
For a few months now, playing any rocket team has been choppy and delayed, and now it’s happening with PvP too! Battles was one of my favorites parts of the app and I can’t even do it anymore, it’s so glitchy.
Why can’t I log innnnn😃
This app is the worst like I swear I can’t even get into the game without oh I need your email address and password
Sentiment summary
74%
Positive (4-5★)
6%
Neutral (3★)
21%
Negative (1-2★)