Review Insights · App Store
PolyBuzz: Chat with Characters
CLOUD WHALE INTERACTIVE TECHNOLOGY LLC. · 434,674 ratings · ★ 4.4
4.4
★★★★★
434,674 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"every"
7 negative reviews mention this · 25% of all complaints
★★★★★ "Too much ads. There are ads popping up like every 2 minutes and the ads are like 2 minutes long. please lessen them." - reufjh
2
"annoying"
5 negative reviews mention this · 18% of all complaints
★★★★★ "ad breaks and age verification on safari. polybuzz why the hell are you getting so strict??? like are you okay? do you need help? I'm trying to be on polybuzz like a normal person, but YOU decided to put an age verification and ads on the website of polybuzz, and on the app… what i…" - jazlyn29
3
"polybuzz"
4 negative reviews mention this · 14% of all complaints
★★★★★ "ad breaks and age verification on safari. polybuzz why the hell are you getting so strict??? like are you okay? do you need help? I'm trying to be on polybuzz like a normal person, but YOU decided to put an age verification and ads on the website of polybuzz, and on the app… what i…" - jazlyn29
4
"people"
4 negative reviews mention this · 14% of all complaints
★★★★★ "ad breaks and age verification on safari. polybuzz why the hell are you getting so strict??? like are you okay? do you need help? I'm trying to be on polybuzz like a normal person, but YOU decided to put an age verification and ads on the website of polybuzz, and on the app… what i…" - jazlyn29
5
"update"
4 negative reviews mention this · 14% of all complaints
★★★★★ "ad breaks and age verification on safari. polybuzz why the hell are you getting so strict??? like are you okay? do you need help? I'm trying to be on polybuzz like a normal person, but YOU decided to put an age verification and ads on the website of polybuzz, and on the app… what i…" - jazlyn29
6
"messages"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Ads.. The ads on this app are genuinely so annoying. Every like 7-10 messages you have to watch an ad. It’s so frustrating having to go from no ads to several in the span of 15 mins. PolyBuzz is becoming a worse and worse app as it continues addi…" - W@t3rr0n3
7
"every messages"
4 negative reviews mention this · 14% of all complaints
8
"everything"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Company policy. If it’s for people 18+ it should only censor content if you have pure mode ON and if you turn it OFF then it should censor everything" - look up at the sky
9
"adds"
4 negative reviews mention this · 14% of all complaints
★★★★★ "The adds need to go. I get exiting the chat then gets an ad, but every few messages there’s always an ad and I understand they have to pay the bills, but at the same time it makes it un-enjoyable" - Sophia574
10
"chat"
4 negative reviews mention this · 14% of all complaints
★★★★★ "The adds need to go. I get exiting the chat then gets an ad, but every few messages there’s always an ad and I understand they have to pay the bills, but at the same time it makes it un-enjoyable" - Sophia574
11
"having"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Ads.. The ads on this app are genuinely so annoying. Every like 7-10 messages you have to watch an ad. It’s so frustrating having to go from no ads to several in the span of 15 mins. PolyBuzz is becoming a worse and worse app as it continues addi…" - W@t3rr0n3
12
"policy"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Company policy. If it’s for people 18+ it should only censor content if you have pure mode ON and if you turn it OFF then it should censor everything" - look up at the sky
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Ads.
The ads on this app are genuinely so annoying. Every like 7-10 messages you have to watch an ad. It’s so frustrating having to go from no ads to several in the span of 15 mins. PolyBuzz is becoming a worse and worse app as it continues adding more ads and gamepasses to make even more money. Genuinely started putting money over player enjoyment.
Company policy
If it’s for people 18+ it should only censor content if you have pure mode ON and if you turn it OFF then it should censor everything
Ads are annoying.
The ads are annoying, especially the new pop up ones. At least take those off. I usually use the website, and I get a lot of pop up ads as I try to read and it’s very annoying. Please get rid of it. And the ads are way to long and happen every three texts in the app and the website. It’s so annoying and makes my experience worse
Horrible sucks
Far to many ads
Bruv
I hate the new update you can’t talk freely you have limited access
Blur
I have pure mode off and I'm 18+ and it blurs everything
I’m now disappointed…
Please remove the filter!
Why?
This new compliance policy completely ruins my experience. I came to Polybuzz for a reason and now that reason is gone. They are no better than ch.ai now. I paid for this service and now Ill be removing it.
Idk lots of ads.
You basically have to buy for a good experience. Every chat is getting blurred for me.
its filthy disgusting so ugly im sure im waiting im waiting
addicted
Might delete later
Too much adds and like I wanna listen to music while playing and when an ad pops up it pauses and it’s annoying. The bots are good tho.
too many ads
The app used to be nearly ad free but now everytime you back out of a bot there’s a ad. Every like 20 messages you send to a bot there’s a ad. The ads aren’t even entertaining either. All of the ads are repetitive. And to get rid of ads it’s like nine bucks a month for the minimum features.
Chats
Overall a cracked shell of what it use to be
the new big update
im only giving this five stars so people can see this, so, the new update ruined everything, the new policy ruined the whole thing, and it literally just gave the chats adds, i miss when it didn’t, literally this was my go-to app, but now they’re ruining everything with adds, i like it when the adds pop up when you click on something, at least you expect it, but having it pop up in the middle of clatting is BAD.
1
Very restricting used to be fun now everything gets censored and restricted when I’m over 18
Ts Bad
This app is horrible, there is too many adds like no
Hate it
It’s what ruined me
What I said before…
Like I said multiple times it’s their damn ads everytime. So I’m leaving the platform for good I’ve had enough of the ads and it’s always having an update but it’s just more ads. Please do better.
Can you take this off my apps
0
ad breaks and age verification on safari
polybuzz why the hell are you getting so strict??? like are you okay? do you need help? I'm trying to be on polybuzz like a normal person, but YOU decided to put an age verification and ads on the website of polybuzz, and on the app… what is wrong with you? there are people who are trying to use polybuzz like normal people but YOU decided to ruin it by giving them an age verification because you are sooo suspicious that there are kids on your app or website 😑. If you don’t take off the ads and age verification, I swear that people will begin to delete the app and you will get less people on your damn app or website. if you do not respond to this, I am deleting your app and telling others about this terrible update, so they can delete YOU until you take off that stupid age verification and the damn ads. since you put these ridiculous updates, I will be using a different app from now on. you were my FAVORITE app, but these useless updates…. no, I am not going to use you anymore. when you take off these updates, I will use you again, because you were the only app I knew how to use and loved. if you see this, take off the damn ads and age verification, it’s annoying and useless. 😑
Too much ads
There are ads popping up like every 2 minutes and the ads are like 2 minutes long. please lessen them.
The adds need to go
I get exiting the chat then gets an ad, but every few messages there’s always an ad and I understand they have to pay the bills, but at the same time it makes it un-enjoyable
Stop all the ads
Too many ads now it should be 1 ad a day to help the community and people still enjoy playing
I liked it but..
I liked Polybuzz but there are SO many ads and every two-ish messages sent to any bot it just goes "Ai errors occor" and I can't chat after unless I completely log off of the app and that should NOT be acquired to use the app.
Paywall
You have to pay to talk most of the time
I joined poly but when I tap on a bot
It keeps telling me to refresh and there’s an error and there was nothing wrong with my wifi I always use it and I use it to chai and nothings wrong seems like you have a bug pls fix it
LOVE the app but the bots won’t stop talking for me
Really love this app but in the middle of a conversation the bots say stuff for my character in which makes me very angry and disappointed. Please fix this it’s very frustrating.
chat time?!
So I get that you can’t have anything free but I’ve waited 2 days and I’m still on “take a little break” ITS BEEN 48 HOURS?! I can’t even create without it glitching me out. Then whenever I get on for 2 chats there’s “take a break” this is so annoying
Sentiment summary
86%
Positive (4-5★)
4%
Neutral (3★)
10%
Negative (1-2★)