Review Insights · App Store
Praktika - AI Language Tutor
Praktika.ai Company · 152,306 ratings · ★ 4.8
4.8
★★★★★
152,306 ratings
🎯 Build a better version
Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
11 negative reviews mention this · 27% of all complaints
★★★★★ "Careful with free trial. I got the 10 day free trial, but right after I got it, I got sick, couldn’t really talk, so I cancelled it the next day. A week later, I got on to see if there was a free option. It offered me a “free trial” again. 10 days, and it would r…" - Ptpee
2
"subscription"
10 negative reviews mention this · 24% of all complaints
★★★★★ ".... I don’t like it because I have to pay for a subscription and I don’t have money for that" - .......... ⋆.˚🦋༘⋆#
3
"trial"
10 negative reviews mention this · 24% of all complaints
★★★★★ "Careful with free trial. I got the 10 day free trial, but right after I got it, I got sick, couldn’t really talk, so I cancelled it the next day. A week later, I got on to see if there was a free option. It offered me a “free trial” again. 10 days, and it would r…" - Ptpee
4
"free trial"
9 negative reviews mention this · 22% of all complaints
★★★★★ "Careful with free trial. I got the 10 day free trial, but right after I got it, I got sick, couldn’t really talk, so I cancelled it the next day. A week later, I got on to see if there was a free option. It offered me a “free trial” again. 10 days, and it would r…" - Ptpee
5
"refund"
9 negative reviews mention this · 22% of all complaints
★★★★★ "Terrible. This app is terrible. It turned me off within seconds. The avatar is creepy. The voice is creepy. I cannot imagine me doing this once let alone every day. Trying to get a refund." - dmalpine
6
"money"
8 negative reviews mention this · 20% of all complaints
★★★★★ ".... I don’t like it because I have to pay for a subscription and I don’t have money for that" - .......... ⋆.˚🦋༘⋆#
7
"company"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Careful with free trial. I got the 10 day free trial, but right after I got it, I got sick, couldn’t really talk, so I cancelled it the next day. A week later, I got on to see if there was a free option. It offered me a “free trial” again. 10 days, and it would r…" - Ptpee
8
"asked"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Not for me. The AI teaching was interesting but was a bit too fast for me even when I asked her to slow down. Then they automatically charged me $34.99 for three months when it clearly says it is $8 per month. Do the math. And Apple will not give me a…" - Raquel726
9
"apple"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Not for me. The AI teaching was interesting but was a bit too fast for me even when I asked her to slow down. Then they automatically charged me $34.99 for three months when it clearly says it is $8 per month. Do the math. And Apple will not give me a…" - Raquel726
10
"didn"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Can not understand mis annunciated words. Scam-Horrible app.. I tried to cancel the subscription you cannot to that on the app or change you subscription unless your upgrading. So, it works if you’re giving them more money, but you cannot downgrade or cancel!!!! The app could not decipher my mid-annun…" - Letitrainharder
11
"charged"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Careful with free trial. I got the 10 day free trial, but right after I got it, I got sick, couldn’t really talk, so I cancelled it the next day. A week later, I got on to see if there was a free option. It offered me a “free trial” again. 10 days, and it would r…" - Ptpee
12
"into"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Careful with free trial. I got the 10 day free trial, but right after I got it, I got sick, couldn’t really talk, so I cancelled it the next day. A week later, I got on to see if there was a free option. It offered me a “free trial” again. 10 days, and it would r…" - Ptpee
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
...
I don’t like it because I have to pay for a subscription and I don’t have money for that
Pay to use
Bad
Terrible
This app is terrible. It turned me off within seconds. The avatar is creepy. The voice is creepy. I cannot imagine me doing this once let alone every day. Trying to get a refund.
Hindi.
Lmk when yall finally add Hindi and then I’ll change my review. I’ve been waiting FOREVER.
Audet
Not many languages are there, I need to learn Bosnian , I hope you make an update to the app by adding more languages plz
Not for me
The AI teaching was interesting but was a bit too fast for me even when I asked her to slow down. Then they automatically charged me $34.99 for three months when it clearly says it is $8 per month. Do the math. And Apple will not give me a refund which is BS to me. I’ll go back to Duolingo.
Can not understand mis annunciated words. Scam-Horrible app.
I tried to cancel the subscription you cannot to that on the app or change you subscription unless your upgrading. So, it works if you’re giving them more money, but you cannot downgrade or cancel!!!! The app could not decipher my mid-annunciated words. That’s why this app didn’t work for me., Canceling was a nightmare, it will take more money from you, but it will not cancel or down grade your subscription. It was such a hassle. I had to call and talk to a live person. Not to mention when it does the upgrade it doesn’t tell you how much you’re paying. It just says congratulations You’ve upgraded to premium. Worst app I’ve ever used.
The AIs are the worst
It would be great if the ai teachers could actually speak the language they are teaching.
subscription based? typical.
i need to learn korean but im not about to pay money monthly just to do so. nice try diddy. i’ll just go back to duolingo.
dysfunctional
I bought a membership, but I couldn’t login and there was no way to contact anybody so I had to go to the credit card company to get my money back. It was kind of a nightmare.
No Upfront Pricing
Put your pricing first instead of wasting peoples time with the app before hitting them up for $$.
The app spends about five minutes or so asking you questions to onboard you. Then has a brief like 30 second conversation with you which didn’t seem to understand a word I said. Then wants you to sign up and then show you the pricing.
The limited and I mean, limited less than five minute exposure that I had to the app didn’t make me feel confident enough about even subscribing. They’re more worried about on boarding and getting a subscription out of you before giving you enough time to determine if the app is even worth your time and money. And I don’t need another free trial that I might forget to cancel. This model is flawed in so many ways.
The app spends about five minutes or so asking you questions to onboard you. Then has a brief like 30 second conversation with you which didn’t seem to understand a word I said. Then wants you to sign up and then show you the pricing.
The limited and I mean, limited less than five minute exposure that I had to the app didn’t make me feel confident enough about even subscribing. They’re more worried about on boarding and getting a subscription out of you before giving you enough time to determine if the app is even worth your time and money. And I don’t need another free trial that I might forget to cancel. This model is flawed in so many ways.
Unreasonable
Why do I have to pay? For ai??
Unable to ever log in
Never could access the account to use it. Customer service is AI based and not timely. Could not get into account despite recovery method and never received password change links to the account email. Proceed with caution. I was really looking forward to using it .
DO NOT TRY THE 7-DAY TRIAL!
They will automatically charge you for yearly subscription without notifying you
Charged for Free Trial
I was charged $99 for a free trial. Signed up for a 7-day trial, but was charged after 2 days. Cancelled and tried getting a refund but they will not provide it.
Now stuck with this app is not like it’s advertised. The chatbot gets their accents confused and starts talking in a different accent as the one they’re supposed to have. The conversational feature that shows in the Ads does not exist, you just tap to send a voice message and it responds - basically just chatgpt, but with a voice which reads it out loud
Now stuck with this app is not like it’s advertised. The chatbot gets their accents confused and starts talking in a different accent as the one they’re supposed to have. The conversational feature that shows in the Ads does not exist, you just tap to send a voice message and it responds - basically just chatgpt, but with a voice which reads it out loud
VERY GLITCHY
Takes an extremely long time for it to turn on . Did the update and nothing changed!
The Spanish sounded like an Anglo person lol
The Spanish sounded like an Anglo person lol
Horrible
I am now t learning any
Thing it is not letting me talk
Thing it is not letting me talk
PREDATORY ZERO REFUND POLICY
This app automatically converts to a $99.99+ subscription after free trial, and has a ZERO REFUND POLICY.
Even Apple Support was unable to refund me (not their fault). They dug into Praktika’s refund policy and identified the core problem was Praktika. Apple even recommended I file a complaint on their website so they can take down this app if it gets enough complaints.
The company is just sketchy. The founder is just CASHING in on people that accidentally purchase. He lives in Dubai which tells you every thing you need to know. Extremely bare bones app with no customer support.
Even Apple Support was unable to refund me (not their fault). They dug into Praktika’s refund policy and identified the core problem was Praktika. Apple even recommended I file a complaint on their website so they can take down this app if it gets enough complaints.
The company is just sketchy. The founder is just CASHING in on people that accidentally purchase. He lives in Dubai which tells you every thing you need to know. Extremely bare bones app with no customer support.
Scam
Using Apple Store to get their money and then blaming that they do not have any control over refunds. Do not trust free trail you will never get your money back if you don’t like the app. Personally didn’t like the app at all.After communication with customer service (not person but Ai) didn’t get what I was asking . Don’t see the point of free trail, they just charge you through Apple and don’t dill with customers at all.
Don’t
Absolutely 100% no.
Awful customer service and horrible recording system
Refused to refund and awful customer service if you have log in problem. The AI will remember your negative memory you shared and mention it again like a snake.I Don’t like that kind of feeling .Dry courses you need to adding flavor yourself by changed topics. It just an interactive AI tutor.Not that special..”try Toko Ai tutor…it is even better!!”🙌😎
Glitching like CRAZY
I think other apps must be fake. This app kept giving me a weird symbol versus saying anything or starting a lesson. It also kept pronouncing my name wrong and that just grates on my ears. I corrected the AI and they were good for all of one phrase before continuing to mispronounce my name. It’s a no for me dawg…
Buyer BEWARE!!
I paid for a whole year subscription through Apple App Store. After a day, no access. I got access one more day after an email from Adam CEO. The next day, I lost access again. - No access again, no response from their AI chat bot, no response from the email I sent directly to Praktika and no help from Apple support.
Quickest way to blow $100!! I STRONGLY ENCOURAGE you to look elsewhere for a credible company that isn’t a bait and switch!!!
Quickest way to blow $100!! I STRONGLY ENCOURAGE you to look elsewhere for a credible company that isn’t a bait and switch!!!
This company sucks they didn’t try at all
Like I said in the tittle this company sucks they didn’t try and help me with my problem of not receiving the premium that I paid for and after I called 3 times to try and cancel it because I didn’t receive it on my account they haven’t canceled it to date and I had to cancel my card to get the charges to drop. Don’t download and buy premium
Don’t waste your money. Not what is advertised
I have been trying to cancel my subscription & there hasn’t been a response.
Scam
I canceled the app before the free trial was over: got charged anyway. Disputed with Apple and they won’t refund it. Don’t even sign up for the free version!
Terrible Japanese pronunciation
I just downloaded the app to give it a try and the pronunciation of Japanese is just terrible.
Trial end reminder does not happen
Beware - when beginning your free trial the option to receive a reminder prior to the end of the trial does not happen reliably. My reminder arrived the day after the free trial ended, and Apple refused to grant a refund.
In terms of app functionality, the advertisements of quick conversations and mid-conversation corrections does not match the actual experience.
In terms of app functionality, the advertisements of quick conversations and mid-conversation corrections does not match the actual experience.
Scam
I was never been able to log into this account. They have charged me 14.99 since December. I have emailed them several times with no response. I have asked for a refund. I have asked for them to stop charging my card. No response. This company is am.
Scam!!
Do not do the free trial it is a scam and they will still charge you even if you cancel your subscription before hand!!
Careful with free trial
I got the 10 day free trial, but right after I got it, I got sick, couldn’t really talk, so I cancelled it the next day.
A week later, I got on to see if there was a free option. It offered me a “free trial” again. 10 days, and it would remind me a bit before my trial ended. I thought that sounded okay and I accepted. Then it immediately charged me $110 for a years subscription.
I guess I kind of walked into it cause I knew I already got the free trial, but c’mon. Don’t offer another free trial if I’m not eligible. Every other company I’ve seen would return something saying “you aren’t eligible”. They wouldn’t say “we won’t charge you until X date” and then immediately charge me. It’s really scummy.
If it were a monthly thing I wouldn’t feel so bad, but I really can’t afford $110 right now.
A week later, I got on to see if there was a free option. It offered me a “free trial” again. 10 days, and it would remind me a bit before my trial ended. I thought that sounded okay and I accepted. Then it immediately charged me $110 for a years subscription.
I guess I kind of walked into it cause I knew I already got the free trial, but c’mon. Don’t offer another free trial if I’m not eligible. Every other company I’ve seen would return something saying “you aren’t eligible”. They wouldn’t say “we won’t charge you until X date” and then immediately charge me. It’s really scummy.
If it were a monthly thing I wouldn’t feel so bad, but I really can’t afford $110 right now.
Don’t be fooled.
This app is garbage. I wasted $50 on it. The avatars do NOT look like the ads. They look like they’re from a 1994 video game. And their diction is robotic and unnatural. Save your money. Trust me. I’ve asked for a refund, and they refused.
Promising start, turns to trash
Was working great first day. Second day with Japanese tutor I asked to remove the romaji (Roman letters) because it was too easy and I wanted to challenge my reading skills. SUDDENLY he starts pronouncing the Japanese like a novice from Californi: “irasshaimase” turns into “eh-ruh-suh-hai mah-zay). I try to let it know what it’s doing and try to fix it. Doesn’t work. I got exasperated and asked to just add the romaji back in. NOW he pronounces “irasshaimase” as “rah-suh-shee…”. I was planning on going Premium, but can you imagine if I didn’t know better and actually thought these were correct pronunciations??
UPDATE: now it’s reading Kanji in their Chinese version instead of Japanese
UPDATE: now it’s reading Kanji in their Chinese version instead of Japanese
Subpar Pronunciation
I’ve been using this app to practice Spanish. It uses correct pronunciation sometimes and then other times it’s like it’s reading a text. For instance, it pronounces pan like a pan you cook with not the Spanish pronunciation “pahn.” It did that for multiple words. Very disappointing. If you don’t have some understanding of Spanish beforehand, this is not the app for you because it will not teach you correct pronunciation. I canceled my free trial within a few minutes.
You can tell you are talking to an AI unnatural conversation and cost $99 a year
The price isn’t too bad however way more the Duolingo’s yearly price, and other AI is good at language learning… you know the ones that are free. It’s clear that this app in is its infancy so I look forward to seeing how they app develops but unfortunately I’m not willing to pay to talk to an AI. The way it talks is robotic and I don’t know if I’ll end up sounding like Siri. None the less it’s zero risk zero embarrassment language learning and it’s still somewhat human.
Update broke it
It was ok before the latest update. Now it just says something went wrong and to try later.
Not a good teacher
As an English language teacher I hoped this would help keep my brain fresh on Japanese. However every lesson was either too easy and basic or too difficult and the ai would never slow down or simplify when asked. This was demotivating. I don’t recommend unless you are an absolute beginner
Only 1 minute in
App asked for a review after only a minute of use. So far it’s hard to tell.
Meh
Pronunciation is really not very good for Italian and the AI people have crazy eyes
Great only a little
I had a free trial pop up when I was about to do a lesson so I didn’t think of it until i couldn’t pick my tutor
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)