Review Insights · App Store
Premom Ovulation Tracker & BBT
Easy Healthcare Corporation · 54,535 ratings · ★ 4.8
4.8
★★★★★
54,535 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"strips"
5 negative reviews mention this · 38% of all complaints
★★★★★ "Bugs. I have been a member and paid the membership fee for six months, but after one month, the app asked me to upgrade again. The app has several issues, such as incorrectly calculating ovulation dates. During the first cycle, the data matched a…" - KChangani
2
"premom"
4 negative reviews mention this · 31% of all complaints
★★★★★ "Beware... Premom charged me for a 6 month premium subscription when I originally signed up for just a trial period. I’m unable to get my refund and feel duped by this app. Will not be using this app in the future." - selahh1
3
"trying"
4 negative reviews mention this · 31% of all complaints
★★★★★ "Stopped working in the most inconvenient time. Terrible app, barely works. It kicked me out and won’t let me sign in nor explore as a guest. I use this mainly to understand the strips but this app is getting worse and I can’t see it being helpful anymore. I’m done trying." - Marlowcandycan
4
"cycle"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Bugs. I have been a member and paid the membership fee for six months, but after one month, the app asked me to upgrade again. The app has several issues, such as incorrectly calculating ovulation dates. During the first cycle, the data matched a…" - KChangani
5
"data"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Bugs. I have been a member and paid the membership fee for six months, but after one month, the app asked me to upgrade again. The app has several issues, such as incorrectly calculating ovulation dates. During the first cycle, the data matched a…" - KChangani
6
"test"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Bugs. I have been a member and paid the membership fee for six months, but after one month, the app asked me to upgrade again. The app has several issues, such as incorrectly calculating ovulation dates. During the first cycle, the data matched a…" - KChangani
7
"pregnancy"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Exploitive. It’s gross how they use the desire of pregnancy to “guarantee” you pregnancy & charge subscription fees just to know more about our bodies" - maddawg340
8
"tracking"
3 negative reviews mention this · 23% of all complaints
★★★★★ "AI “doctors” with bad information. Don’t rely on their algorithm.. learn your cycle and body and just use this as a data collection tool. The information is not accurate. The info they spew is just trying to scare you into thinking you can’t get pregnant unless you buy their…" - User friendly and so helpful!
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Bugs
I have been a member and paid the membership fee for six months, but after one month, the app asked me to upgrade again. The app has several issues, such as incorrectly calculating ovulation dates. During the first cycle, the data matched another app, but from the second cycle onward, it started showing early ovulation dates, prompting me to use test strips-a situation that feels like a scam. The other app provides correct peak time data that aligns with actual timings. Additionally, the app exhibits inconsistent ovulation dates; sometimes it shows date X, and other times, it displays date Y for the same cycle which is confusing.
Beware..
Premom charged me for a 6 month premium subscription when I originally signed up for just a trial period. I’m unable to get my refund and feel duped by this app. Will not be using this app in the future.
Not working
App is stuck in it won’t let me upload test tests. Already restarted my phone.
Stopped working in the most inconvenient time
Terrible app, barely works. It kicked me out and won’t let me sign in nor explore as a guest. I use this mainly to understand the strips but this app is getting worse and I can’t see it being helpful anymore. I’m done trying.
App is not loading
App is not loading for me. It is updated as well as the software on my phone. Really not great when I’m trying to log stuff as I’m trying to conceive.
Sells your data
As stated in the title, they sell your data to other parties.
Exploitive
It’s gross how they use the desire of pregnancy to “guarantee” you pregnancy & charge subscription fees just to know more about our bodies
Predatory App
“Unlock your pregnancy guarantee”?? THAT is the notification you push out to people who use your app? This is so horribly offensive to those of us who have struggled with infertility and have had miscarriages along the way. It is so disgusting that you are preying on desperate people by saying you can “guarantee” a pregnancy. I can’t believe how tone deaf these app developers are to push something out like this as a “Valentine’s day special”.
For those of you reading this, do yourselves a favor and download Fertility Friend for tracking and use digital OPKs instead of these terrible strips. I have found that Fertility Friend and the clear blue digital OPKs were much more accurate than anything Premom slaps their name on.
For those of you reading this, do yourselves a favor and download Fertility Friend for tracking and use digital OPKs instead of these terrible strips. I have found that Fertility Friend and the clear blue digital OPKs were much more accurate than anything Premom slaps their name on.
Sold out
Was once free and great but now is rendered useless without paying for it. Just like everything else in the world premom sold out. Just to get more of our money.
Mucho cuidado
Solo voy a decir que no confíen en esta app
Inaccurate reading
Some days I’ve had Ovulation strips darker than others and it reads as 0.1. So, I close the app and try it again 2-3 times until it reads it. It is a bit frustrating because at that point I am not sure if it is reading it right! I am almost done with the strips, so I am not sure if I am going to repurchase them.
AI “doctors” with bad information
Don’t rely on their algorithm.. learn your cycle and body and just use this as a data collection tool. The information is not accurate. The info they spew is just trying to scare you into thinking you can’t get pregnant unless you buy their products. I will give it 2 stars for the Helpful tracking and quantitative strips otherwise this would be 1 star. I made a comment in their community and my view disagreed with their narrative so they deleted it rather than allowing for conversation and learning within the community.
App Okay, Product not
The Premom app itself has been fine and useful for cycle tracking. I’ve had a premium membership for over a year, and while I have not conceived during that time, the app has generally functioned as expected.
My concern is with the Premom pregnancy test. After two years of trying to conceive and living with PCOS, I trusted this product. When I saw a faint positive result, my husband and I believed our long-awaited prayers had been answered. Multiple follow-up tests were negative, and bloodwork later confirmed it was a false positive. The emotional distress and heartbreak this caused was devastating. Products tied to fertility must meet the highest standards of accuracy.
My concern is with the Premom pregnancy test. After two years of trying to conceive and living with PCOS, I trusted this product. When I saw a faint positive result, my husband and I believed our long-awaited prayers had been answered. Multiple follow-up tests were negative, and bloodwork later confirmed it was a false positive. The emotional distress and heartbreak this caused was devastating. Products tied to fertility must meet the highest standards of accuracy.
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)