Review Insights · App Store
PUBG MOBILE
Tencent Mobile International Limited · 1,575,360 ratings · ★ 4.3
4.3
★★★★★
1,575,360 ratings
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Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
11 negative reviews mention this · 37% of all complaints
★★★★★ "They have RUINED the best game I’ve ever played!. This game used to be so easy to navigate and so amazing. Now they must have hired a bunch of teenagers to use their anime skills to ruin every inch of this (used to be perfect) game. Everyone I talk to can’t figure out how to maneuver the…" - JvyrdsThaWord
2
"play"
6 negative reviews mention this · 20% of all complaints
★★★★★ "How my uc wasted. I bought the royal pass for the first time i was so excited i grinded i played pubg for days giving in all i have to complete rp but when i completed i love so much i was playing it for fun but the i thought i should collect everything so t…" - Ibrahim spirit
3
"pubg"
4 negative reviews mention this · 13% of all complaints
★★★★★ "How my uc wasted. I bought the royal pass for the first time i was so excited i grinded i played pubg for days giving in all i have to complete rp but when i completed i love so much i was playing it for fun but the i thought i should collect everything so t…" - Ibrahim spirit
4
"played"
3 negative reviews mention this · 10% of all complaints
★★★★★ "How my uc wasted. I bought the royal pass for the first time i was so excited i grinded i played pubg for days giving in all i have to complete rp but when i completed i love so much i was playing it for fun but the i thought i should collect everything so t…" - Ibrahim spirit
5
"playing"
3 negative reviews mention this · 10% of all complaints
★★★★★ "How my uc wasted. I bought the royal pass for the first time i was so excited i grinded i played pubg for days giving in all i have to complete rp but when i completed i love so much i was playing it for fun but the i thought i should collect everything so t…" - Ibrahim spirit
6
"ruined"
3 negative reviews mention this · 10% of all complaints
★★★★★ "They have RUINED the best game I’ve ever played!. This game used to be so easy to navigate and so amazing. Now they must have hired a bunch of teenagers to use their anime skills to ruin every inch of this (used to be perfect) game. Everyone I talk to can’t figure out how to maneuver the…" - JvyrdsThaWord
7
"long"
3 negative reviews mention this · 10% of all complaints
★★★★★ "They have RUINED the best game I’ve ever played!. This game used to be so easy to navigate and so amazing. Now they must have hired a bunch of teenagers to use their anime skills to ruin every inch of this (used to be perfect) game. Everyone I talk to can’t figure out how to maneuver the…" - JvyrdsThaWord
8
"fortnite"
3 negative reviews mention this · 10% of all complaints
★★★★★ "They have RUINED the best game I’ve ever played!. This game used to be so easy to navigate and so amazing. Now they must have hired a bunch of teenagers to use their anime skills to ruin every inch of this (used to be perfect) game. Everyone I talk to can’t figure out how to maneuver the…" - JvyrdsThaWord
9
"promotion"
3 negative reviews mention this · 10% of all complaints
★★★★★ "If I could give ts negative stars I would ong😭💀. I played ts back in 2018 n ts was phenomenal, like I could play ts nonstop but now it is Str8 buns, my disappointment is immeasurable and my day has been ruined, dawg tf u mean there is a promotion match,I was bouta complete the 4 match pro…" - Skibidiblueballs
10
"support"
3 negative reviews mention this · 10% of all complaints
★★★★★ "They have RUINED the best game I’ve ever played!. This game used to be so easy to navigate and so amazing. Now they must have hired a bunch of teenagers to use their anime skills to ruin every inch of this (used to be perfect) game. Everyone I talk to can’t figure out how to maneuver the…" - JvyrdsThaWord
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
How my uc wasted
I bought the royal pass for the first time i was so excited i grinded i played pubg for days giving in all i have to complete rp but when i completed i love so much i was playing it for fun but the i thought i should collect everything so then i thaout that my rp is completed so i should look at all the misson that i skiped during grinding when i clicked on the misson there was a button on the bottom of the screen called superpoints so i clecked that in there was more missions of superpoints so i clicked collect but there were nothing written about uc or purchasing the super point so i clicked collect i got some super points then i came back before i had 110 uc from rp now i only have 10 uc there were no sign that i was purchasing the super points
They have RUINED the best game I’ve ever played!
This game used to be so easy to navigate and so amazing. Now they must have hired a bunch of teenagers to use their anime skills to ruin every inch of this (used to be perfect) game.
Everyone I talk to can’t figure out how to maneuver the menu and most of us want to play the original Erangel location… one that everyone has loved since it came out.
But now you play with bubbly anime teenager stuff and it is LITERALLY impossible to find your way back to the game we used to love and supported so long that the could turn it in to this toddler BS game. The reason adults liked you is bc you weren’t a cartoon like Fortnite. But it’s obvious you want to become Fortnite. I’m so mad bc this game was so much to me for so long. Deleted.
Everyone I talk to can’t figure out how to maneuver the menu and most of us want to play the original Erangel location… one that everyone has loved since it came out.
But now you play with bubbly anime teenager stuff and it is LITERALLY impossible to find your way back to the game we used to love and supported so long that the could turn it in to this toddler BS game. The reason adults liked you is bc you weren’t a cartoon like Fortnite. But it’s obvious you want to become Fortnite. I’m so mad bc this game was so much to me for so long. Deleted.
Lag
Desync is terrible and happens way too often, the game is broken and the developers refuse to fix because they are greedy and lazy
Bo sharikay tobje
Ka wara boxinje
How I miss Original PUBG
PUBG used to be the best game ever. Now it turned into a fake Fortnite … hopefully if yall ever sell this game on mobile that who ever buys it does a better job then yall.
If I could give ts negative stars I would ong😭💀
I played ts back in 2018 n ts was phenomenal, like I could play ts nonstop but now it is Str8 buns, my disappointment is immeasurable and my day has been ruined, dawg tf u mean there is a promotion match,I was bouta complete the 4 match promotion n I lost 16th place now I gotta start over, I don’t recommend this game, like it’s all it is plus there isn’t anything good I only played bc balenciaga was on ts but even then it ain’t enough to keep me on ts im going to cod mobile
garbage matchmaking
garbage game fvkk you all.
No meta evolution
If you want to play only shotguns, then this game is for you. No meta change what so ever. Only focus of the devs is skin and cosmetics, the core of the game is actually boring!
Плакдладрдкдада
Мне 6 лет мне не выпала мумия и я клутой вдвбмьадвддсдадададаад
垃圾
外挂满天飞 优化差的要死 匹配机制恶心的要死 莫名其妙高延迟 我都不知道你们在做什么妖 这就是你们做的面向全球的游戏？自己不觉得丢人？只想着出皮肤圈钱 一点不在乎玩家体验
т
баляд не делайте игру ешо хуже
Change the promotion system
That is really suck, although they want u to play that long but longer u play the more anger u get so js remove or change it .
Meh
Meh game
Update Ruined Loading
Takes way to long to load a match after the new update. Like 20 minutes long
Обман игроков
Ужасная синхронизация миров игроков.
打倒日本帝国主义
三年青春还来一句无版权（中国人来）
拉完了，
登不上
登录不进去
I can‘t lou again I can belong again
the game is rigged
it favors people who buy items it is not a fair game! ur health is low compared to others! others can damage u more just because they bought items! the game is rigged i have proofs
За что бан?
За что бан? Я же нечего не делал
Zor indiriliyor
Zor indiriliyor bu kadaR.
Птьатала
Наверное надо с сетью проработать. Кусок г*на. Буду добавлять каждый раз после каждой катки
No controller support
I’ll rate it 5 stars once I’m able to play it with a controller via Bluetooth
Game lag
Hi this Hammad from Pakistan and I am middle class boy my phone is like support 40 fps and I am very like PUBG but I phone is lag and heating issues please support me PUBG and gift me 17 pro max please my request thank you
promotion bs
absolutely terrible and pointless, not playing anymore.
登录问题
登录不了创不了新号
Тык сорок надо дать типу с мк14 кобра а мне тыки 2
Тык сорок надо дать типу с мк14 кобра а мне тыки 2
Käsïmö Lourso
Käsïmö Lourso
What’s happening??
I play this game everyday for the past year but this new update that happened last month has made the game lag horribly it doesn’t matter how much storage space i clear up it takes forever to load some days please stop trying to make the game cooler and prettier than it needs to be. This game was perfectly fine 5 updates ago :((
Needs controller support.
I like the game. Been watching top guys plays the game on YouTube. But i just can’t get the nack without a controller. Ive been playing call of duty and Fortnite with a controller but don’t understand why PUBG does not support this.
Sentiment summary
82%
Positive (4-5★)
5%
Neutral (3★)
14%
Negative (1-2★)