Review Insights · App Store
Puffin Cloud Browser
CloudMosa, Inc. · 6,702 ratings · ★ 4.0
4.0
★★★★★
6,702 ratings
🎯 Build a better version
Top complaints - extracted from 61 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"browser"
14 negative reviews mention this · 23% of all complaints
★★★★★ "Bad puffin browser. It has been a few weeks the puffin cloud browser not working properly." - Vịt tìm
2
"work"
14 negative reviews mention this · 23% of all complaints
★★★★★ "Bad puffin browser. It has been a few weeks the puffin cloud browser not working properly." - Vịt tìm
3
"doesn"
13 negative reviews mention this · 21% of all complaints
★★★★★ "Doesn’t work. I tried to search something up, but it sends me to this captcha thing that doesn’t even work." - Kkeyz152
4
"load"
10 negative reviews mention this · 16% of all complaints
★★★★★ "Used to be Good. Several websites simply do not load anymore & desktop view does not work." - tristanbharrell
5
"doesn work"
9 negative reviews mention this · 15% of all complaints
6
"play"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Used to be great. Used to be great, I was a loyal user since 2012. This was the only app to allow you to play flash games COMPLETELY FREE even after flash died. So what happened? Well, they became money hungry. Now? You can’t play flash games anymore at al…" - BESTESTGAMEEEVER
7
"flash"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Used to be great. Used to be great, I was a loyal user since 2012. This was the only app to allow you to play flash games COMPLETELY FREE even after flash died. So what happened? Well, they became money hungry. Now? You can’t play flash games anymore at al…" - BESTESTGAMEEEVER
8
"puffin"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Bad puffin browser. It has been a few weeks the puffin cloud browser not working properly." - Vịt tìm
9
"been"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Bad puffin browser. It has been a few weeks the puffin cloud browser not working properly." - Vịt tìm
10
"anymore"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Used to be Good. Several websites simply do not load anymore & desktop view does not work." - tristanbharrell
11
"crashes"
7 negative reviews mention this · 11% of all complaints
★★★★★ "crashes. crashes everytime i try to change gamepad layout." - karate679
12
"captcha"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Doesn’t work. I tried to search something up, but it sends me to this captcha thing that doesn’t even work." - Kkeyz152
📋 All 61 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Bad puffin browser
It has been a few weeks the puffin cloud browser not working properly.
Used to be Good
Several websites simply do not load anymore & desktop view does not work.
crashes
crashes everytime i try to change gamepad layout.
Doesn’t work
I tried to search something up, but it sends me to this captcha thing that doesn’t even work.
Убожество
Самый убогий браузер
flagging as malicious
i’ve just visited a site on another browser. i’ve visited multiple times on at least two browsers. i attempted to visit on this app, as my first use.
“About this page
Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?
This page appears when Google automatically detects requests coming from your computer network which appear to be in violation of the Terms of Service. The block will expire shortly after those requests stop. In the meantime, solving the above CAPTCHA will let you continue to use our services. [there was no captcha]
This traffic may have been sent by malicious software, a browser plug-in, or a script that sends automated requests. If you share your network connection, ask your administrator for help - a different computer using the same IP address may be responsible. Learr more
Sometimes you may be asked to solve the CAPTCHA if you are using advanced terms that robots are known to use, or sending requests very quickly.”
i’m also concerned that it uses google, which is not private and collects data.
i like that the app itself does not collect data - but if it simply directs me to a web apparatus that does, what’s the point? (even if i could load anything).
edit: right after posting, i went back to the app to close it, it was asking me to allow paste from photos. i hadn’t clicked or anything or done anything. i was simply going to close app.
“About this page
Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?
This page appears when Google automatically detects requests coming from your computer network which appear to be in violation of the Terms of Service. The block will expire shortly after those requests stop. In the meantime, solving the above CAPTCHA will let you continue to use our services. [there was no captcha]
This traffic may have been sent by malicious software, a browser plug-in, or a script that sends automated requests. If you share your network connection, ask your administrator for help - a different computer using the same IP address may be responsible. Learr more
Sometimes you may be asked to solve the CAPTCHA if you are using advanced terms that robots are known to use, or sending requests very quickly.”
i’m also concerned that it uses google, which is not private and collects data.
i like that the app itself does not collect data - but if it simply directs me to a web apparatus that does, what’s the point? (even if i could load anything).
edit: right after posting, i went back to the app to close it, it was asking me to allow paste from photos. i hadn’t clicked or anything or done anything. i was simply going to close app.
Doesn't work anymore
I don't even mind paying. It used to work. I need it to force desktop website on ios. Now it won't even load any version of the the site, SSL Mismatch Errors.
Used to be great
Used to be great, I was a loyal user since 2012. This was the only app to allow you to play flash games COMPLETELY FREE even after flash died.
So what happened? Well, they became money hungry.
Now? You can’t play flash games anymore at all because they wont incorporate ruffle. You can’t even BROWSE the web anymore because it breaks within 20 minutes. It’s quite literally useless at this point. And there’s NO OTHER APP THAT HAS FLASH STILL!!! it’s horrible.
So what happened? Well, they became money hungry.
Now? You can’t play flash games anymore at all because they wont incorporate ruffle. You can’t even BROWSE the web anymore because it breaks within 20 minutes. It’s quite literally useless at this point. And there’s NO OTHER APP THAT HAS FLASH STILL!!! it’s horrible.
Down - not reliable
It has been down for the past 2 -3 days and there has been no communication from the company about when we back up and what the issue is.
Data Scam
Day 1 it runs great, then day 2 it says data is running out- pay .99cents for more monthly data. Still hasn’t changed and now nothing runs, flash or otherwise. I’m disputing the charges and reporting this business.
Puffin
It’s not working and I pay for this subscription to puffin please fix.its been messed up all day but they hurry up and take their money out of my account
What Happened ?
I remember long back Puffin disappeared(?) or maybe that was the school blocking it and it became paid. I haven’t used Puffin in forever downloaded dit now and everything I try to do with it sends me to captcha. I can’t get pass them and it’s annoying. I even upped my brightness exit and retried and same result. No matter what I search it needs captcha.
不好用
不好用
Doesn’t work
Gamepad crashes every time you edit button layout, 90% of pages or flash games don’t even load, it’s slow, and genuinely will not load a page without asking if I’m a bot, only way to bypass itls to copy a link from a different browser
bro?
i downloaded this just to play animal jam classic and it kept always saying it needs an update, not even letting me in, misleading
Doesn’t seem to work anymore
I guess the app is abandoned. Too bad
Can’t even access app
This app is terrible. I would love to even give it a chance but it REFUSES to match my IP, and what do you know it gives you a captcha to do for ALL OF ETERNITY, YOU CANNOT PASS THE CAPTCHA. I have spent the past 10 minutes clicking through freaking bicycles and motorcycles to no avail
Use to be good.
Endless "not a robot verifications" and security issues. This app needs to be updated or removed from the Appstore entirely.
Monk
It doesn’t let me search anything
I couldn’t get scratch
I hate this thing
Used to be good
Used this app years ago. Redownloaded it and it just doesn’t work like it used to
Either shutdown the app or fix it
The app is too old to function. Webpages load, but are either a blank page, or have elements missing.
New Update Broke App
I’ve used this for years to check in on my old flash games while out and about. It’s very clunky, but served the purpose of a quick check in.
Today, I went to do a quick check on one of my games, puffin opened right up to the login screen as soon as the app launched. However, no matter how many times I select the password or username box, it won’t pull up my keyboard so I can type my info in and login. I’ve never had this issue before.
Today, I went to do a quick check on one of my games, puffin opened right up to the login screen as soon as the app launched. However, no matter how many times I select the password or username box, it won’t pull up my keyboard so I can type my info in and login. I’ve never had this issue before.
Gamepad won’t bind keys. (Crashes)
Every time I try to change gamepad bindings my browser crashes. EVERY SINGLE TIME!
It’s free and still not worth it
I would say this is a scam but it doesn’t charge anything but your time. It doesn’t come close to working on any flash game or video either a white page of nothing or an infinite loading screen. I tried playing flash games with it on my phone multiple time only to get what I previously stated. Do not get for mobile and I wouldn’t expect any less on desktop. 0\5
The sun has set
I do the typical captcha questions required. Never had problems with these things before. After passing a few, the app states that I am not allowed to pass. To GOOGLE. Why?! This app used to be so practical and useful. Thoroughly disappointed.
Bad security
The captcha is endless and won’t verify me as human. Its is a terrible system and needs to be fixed, can’t even use the app
Crashes
Don’t bother trying to play flash games, the app crashes every time I try to edit the controls
It’s not working
I can't play anymore and it's frustrating. Please fix this devs.
app doesnt work anymore :(
puffin has always been my go to for using desktop sites on mobile, it seems the browser doesnt work at all anymore. super disappointing
Useless
It lags so much and I can’t even play game correctly
Can’t even type
I mostly downloaded this to play Moshi Monsters I won’t lie.
I physically can’t type. I used my iPad as well. Same thing. I can’t type. Edit. Write. Delete.
I couldn’t make an account because it wasn’t letting me type nor type in my email or anything.
Also not to mention I sat there and identified as a human for 5 minutes. Yes. 5 minutes worth of clicking boxes that matched the description
I physically can’t type. I used my iPad as well. Same thing. I can’t type. Edit. Write. Delete.
I couldn’t make an account because it wasn’t letting me type nor type in my email or anything.
Also not to mention I sat there and identified as a human for 5 minutes. Yes. 5 minutes worth of clicking boxes that matched the description
Terrible
Does not work, move on with your time
Need to fix there ip
Been trying to use this app today and google is giving me “we have detected unusual activity from your computer network” have tested this on 2 different networks same issue and on different browsers I don’t have this issue which is irritating especially when this is the the only iOS browser that seems to have flash
Moving data centers
It is going to be down for over a month from 6/7/2024 to 7/31/2024 which is ridiculous
Just doesn’t work on IPhone
I’ve used this browser thoroughly in the past, and it was such a great app, but these days it just does not work at all. Doesn’t want to load, Doesn’t acknowledge clicks. Rarely responds. Newer phone, fresh download, should work great. Started to worry that it might be my phone, so I tried several other browsers and they all seem to work just fine. But Puffin is just being absolute garbage, which is sad considering it was my favorite browser for so long.
I’ve been bamboozled… And hoodwinked
I’m not sure if this is just confusing, or deliberately misleading, but before I could even figure out what service I was being provided in exchange for my $.99 a month, the app was already asking me for more money. I think that $.99 is like a startup or convenience fee. It doesn’t seem to provide any service that I can figure out and the larger fees are waiting behind door number two. I thought maybe if I paid my $.99 a month I could use the browser on my iPhone and my Fire TV, but that appears to be extra. I don’t mind paying a couple bucks a month, but I don’t like being nickeled and dimed .
Not so good anymore !
I am tired of constantly logging in time after time and won’t be allowed to login and to enjoy my game or what ever !!! Literally so tired and i have no other options and apps to switch to !! So disappointing !! Always lagging and kicking me out of the site/acc and glitching in difficult times !!
Google spyware?
Doesn’t work and some of the features are gone. Like the ability to set up the homepage of your choice. That is gone. The default search engine is Google. That is right, Google. One of the two (the other is Facebook) largest and most powerful companies that make their money collecting, sharing, and selling every bit of information they can get about you. With the ability to track you almost everywhere you in the net and monitor everything you do. Specially if you directly use any of their products. On the opposite hand, one of the most private search engines out there, Duckduckgo, doesn't work. If you go to their site using this browser it appears to open up fine, but when you do a search the results page opens up but nothing populates, stays blank. So it pushes you to use an unscrupulous 100% spyware compnay like Google to search the internet, and it won’t allow you to use Duckduckgo. Hmm, that is very suspicious. Additionally, every time you want to use Incognito Tab (their “Private browsing” (wink wink)) you must start a new tab.rather then allowing people to make Incognito tabs default. Similar to Safari. With Safari once you go to “private Browsing,” all tabs you open are private. And separate from other tabs. I honestly see this browser as nothing more or less than spyware. It used to be good, now it’s junk. I wish I could get my money back because it’s now worthless.
Fake programs
Fake programs
App keeps crashing every time i try to map controls
Every time I tried to map the controls the app completely crashes for no reason. Please fix this.
Flash player
It’s not letting load in the game I’m trying to play I have to keep opening and closing the app several times.
Sad
Won’t let me log into animal jam
Do better
Do better
Gejs oh xbnd
Odnoklassniki does not open avatar, music and notification. Fix please
Nothing
Every page I open is blank, cannot see anything on internet, no thanks.
معتر
لا استطيع فتح اي فيديو او اي صوره من خلال المتصفح
Out of date
Why is this app still on the App Store when it’s replacement (puffin incognito browser) is now available that uses a newer version of chromium compared to the hideously outdated version this app uses
Horrible app
Ambra health does not work
Stupid app
Do not download!! It doesn’t let you sign in for some odd reason!! 😡
Doesn’t work
Why won’t it load anything?
It’s slow. Then the page goes blank.
How is this even a browser? It’s chunckware.
It’s slow. Then the page goes blank.
How is this even a browser? It’s chunckware.
+ 11 more in the clipboard copy
Sentiment summary
72%
Positive (4-5★)
7%
Neutral (3★)
22%
Negative (1-2★)