Review Insights · App Store
QuitSure Quit Smoking & Vaping
Instaquit.org · 1,466 ratings · ★ 4.8
4.8
★★★★★
1,466 ratings
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Top complaints - extracted from 9 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
5 negative reviews mention this · 56% of all complaints
★★★★★ "Disappointed. I spent 10mins answering questions then it froze on the subscription page. It’s listed as free but you literally can’t access it behind a paywall. It’s my first day of not smoking this app definitely isn’t helping" - Meljabro
2
"smoking"
4 negative reviews mention this · 44% of all complaints
★★★★★ "Not refundable. I did all the work, pages on pages of digging deep, spending hours for months (I resubscribed) doing exercises daily. I resubscribed 3 times because my addiction brain did not want to mindfully smoke - it zapped the “escapism” factor from i…" - Stef81@@
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not refundable
I did all the work, pages on pages of digging deep, spending hours for months (I resubscribed) doing exercises daily. I resubscribed 3 times because my addiction brain did not want to mindfully smoke - it zapped the “escapism” factor from it. All to say, after three subscriptions I was on track. Unfortunately, the program successfully completed did not work for me. The concept is simple, stay aware when your smoking - taste it, smell it - accept through logical reasoning (20 pages of working through my triggers) that deep behavior patterns have been conditioned with cigarettes because of dopamine and then once quit to watch a video every time you get an urge to smoke - this redirects focus and keeps you from acting on your urge. Oh, and smile because positive psychology is the other pillar of the program.
I am upset because I spent $150 on the program, it didn’t work, and I was told they won’t honor their advertised refund because it wasn’t within 21 days of the 40 day subscription. Nobody likes to feel hoodwinked; so much for staying positive.
I am upset because I spent $150 on the program, it didn’t work, and I was told they won’t honor their advertised refund because it wasn’t within 21 days of the 40 day subscription. Nobody likes to feel hoodwinked; so much for staying positive.
Disappointed
I spent 10mins answering questions then it froze on the subscription page. It’s listed as free but you literally can’t access it behind a paywall. It’s my first day of not smoking this app definitely isn’t helping
They are charging me after I end my trial.
And now I can’t pay for the apps that I use frequently. I actually ended my trial not liking the app and now they’re trying to charge me $39.99. It’s ridiculous. Be Leary of there free trial.
Scam
Love that no one mentions this is not free yet advertised as such your real “helpful” and save us tons by charging us huh?
trap
42 $ after cancellation
FREE
This app wants me to pay I think if your trying to help someone quit smoking it should be 100% free
Pretty sure this is a scam
Collection of free literature and and a higher pressure sales tactic than a Mazda dealer? No thanks bud.
This App Will Fail You
I felt overwhelmed by how this program encourages you to keep smoking. As a woman I did not like the “sponsor” being a male. The app makes you choose between a video or written format and doesn’t allow you to toggle through both. I wanted it to work so badly I gave it 3 months and $150 later I am so unimpressed.
App is stuck
The app is stuck after launching. Nothing else to review.
Sentiment summary
95%
Positive (4-5★)
1%
Neutral (3★)
3%
Negative (1-2★)