Review Insights · App Store
Receipt Scanner・Track Expenses
Saldo Apps Inc. · 3,842 ratings · ★ 4.6
4.6
★★★★★
3,842 ratings
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Top complaints - extracted from 69 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"receipts"
32 negative reviews mention this · 46% of all complaints
★★★★★ "Multiple Receipts. App crashes every time I use scan multiple receipts function. TRASH." - JoeMama42069911
2
"free"
15 negative reviews mention this · 22% of all complaints
★★★★★ "Pay $10/week or sign out. No free functionality. Subscription based garbage. Rather pay for a good app than in app purchases" - Epstein is alive12345
3
"month"
12 negative reviews mention this · 17% of all complaints
★★★★★ "Horrific. You will spend hours submitting all the receipts only for the stupid app to freeze when you try and generator report for what you actually need it for. unless you wanna waste hours and hours and hours of your time for $10 a month don’t get …" - Luke Munz
4
"receipt"
12 negative reviews mention this · 17% of all complaints
★★★★★ "Multiple Receipts. App crashes every time I use scan multiple receipts function. TRASH." - JoeMama42069911
5
"report"
11 negative reviews mention this · 16% of all complaints
★★★★★ "Horrific. You will spend hours submitting all the receipts only for the stupid app to freeze when you try and generator report for what you actually need it for. unless you wanna waste hours and hours and hours of your time for $10 a month don’t get …" - Luke Munz
6
"scan"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Multiple Receipts. App crashes every time I use scan multiple receipts function. TRASH." - JoeMama42069911
7
"year"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Does separate by year or total. I have been scanning receipts last year and this year. It does not give a total or separate by year. I still have to manually add up. When I click report nothing shows up. I thought this would make my life easier but the only thing it does …" - Kaypea1979
8
"work"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Not Syncing. This has happened several times. The app will not sync so you can edit your receipts. It has been three days now and is still not working. I contacted Support with no response. it looks like I wasted several hours in receipts over the past …" - Jeff 8538
9
"subscription"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Pay $10/week or sign out. No free functionality. Subscription based garbage. Rather pay for a good app than in app purchases" - Epstein is alive12345
10
"every"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Multiple Receipts. App crashes every time I use scan multiple receipts function. TRASH." - JoeMama42069911
11
"doesn"
7 negative reviews mention this · 10% of all complaints
★★★★★ "This app is giving me a hard time. For some reason, I can print my receipts and he doesn’t give me a balance, which is ridiculous" - comoomt
12
"save"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Not Happy. I regret purchasing the annual subscription for $99.99. The app frequently crashes while scanning receipts, though it does save your progress upon restarting. It lacks essential features like organizing receipts by month or day and does not…" - Lone poet
📋 All 69 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Multiple Receipts
App crashes every time I use scan multiple receipts function. TRASH.
This app is giving me a hard time
For some reason, I can print my receipts and he doesn’t give me a balance, which is ridiculous
Pay $10/week or sign out
No free functionality. Subscription based garbage. Rather pay for a good app than in app purchases
Horrific
You will spend hours submitting all the receipts only for the stupid app to freeze when you try and generator report for what you actually need it for. unless you wanna waste hours and hours and hours of your time for $10 a month don’t get this app.
Does separate by year or total
I have been scanning receipts last year and this year. It does not give a total or separate by year. I still have to manually add up. When I click report nothing shows up. I thought this would make my life easier but the only thing it does is keep track of receipts that’s it.
Not Happy
I regret purchasing the annual subscription for $99.99. The app frequently crashes while scanning receipts, though it does save your progress upon restarting. It lacks essential features like organizing receipts by month or day and does not provide totals or visual spending graphs. Additionally, there are no export options to common formats like PDF or Excel, not even email making it hard to manage finances effectively. Given its limitations, the price feels excessive; a more reasonable annual fee would be around $30. I can't recommend this app in its current state. Skip do not download until features are added.
Not impressed
One of the 3 apps included isn’t available in my region, found that out after paying and started scanning.when I tried making a report it’s not adding in the selected receipts and the date it’s stuck on December 1969? Not worth the money.
Not Syncing
This has happened several times. The app will not sync so you can edit your receipts. It has been three days now and is still not working. I contacted Support with no response. it looks like I wasted several hours in receipts over the past few months. I would highly suggest find a different app that is more reliable and also has a support team that will actually reach out to you.
dont buy this
This app freezes a lot. its not user freindly and the cost is outragous for what you get. 10 per week . I can not wait to cancel this I did not realize it was going to be this expensive . Its difficult to sort thorugh the receipts
New review
Don’t download it’s useless if you want to scan multiple receipts it keeps crashing when I hit the save button every time I do multiple receipts then I have to start over again worthless
It is an abandoned app
Bad very bad
Not happy with EOY options
The app would not let me print end of year or group the entire year together for tax purposes. Deleting and requested refund but denied.
Freeze up
This app freeze up every time I open up a report and try to share it. Making it useless. I need my money back asap
App worked for 2 days
Beware Save your $10.00, I Purchased this app, scanned a bunch of receipts, at first the app allowed me to continue adding receipts to a specific report I created and then it wouldn’t allow me too” it doesn’t allow you to create more than I report either. It also doesn’t allow you to store a report, nor does it allow you to create a new report if you already have one.
I thought maybe I needed to delete the app and reenstall it and even that didn’t work.
I thought maybe I needed to delete the app and reenstall it and even that didn’t work.
It’s not free.
You only find out after setting up your account, scanning your first receipt, and tagging it that it’s going to be 9.99 a month.
just be transparent about the pricing!
just be transparent about the pricing!
Cheap Product/Cheap Results
I scanned in all of my business receipts to this app. Now that I need it for taxes, the app won’t allow me access and print the report and half of the receipt pictures won’t open up. Thanks for nothing
$100/year
Are you kidding?
Intended to pay the Free Trial
Intended to pay the free trial, obviously being an app I have never used I wanted to give it a try. Paid for the yearly by mistake, called the same day to get a refund but they denied it. $100 gone
NOT FREE
This is advertised as free. Yet after creating an account I got a page saying to choose 1 yr or free trial. No way for me to bypass it. So be prepared for the membership you have to pay to use the “free” app
Predatory
They allow you to scan a few receipts for free then hold your data hostage by making you pay or sign up for free trial.
Waste of time
Doesn’t work. Won’t upload all the receipt nor does it send/share the PDF file you create. Preview shows nothing but a blank white page and then gives me an error message every time. Do not waste your money or time on this app! Just go buy an actual scanner/printer.
Steve Wozniak was right…
Woz was right… EVERYTHING wanting to be subscription-based is killing Silicon Valley. $100 a year for a receipt app? Thanks, but no thanks, I’ll take photos on my phone myself, use the text/OCR recognition software already baked into my iPhone, and simply organize my receipts myself. You guys are pirates.
Wants way too much money
$100 a year for a app that scans receipts and doesn’t even store a copy on my 1 drive. Not worth it.
Watch out for fees
I was excited for the app as I have a small business and need to keep track of receipts so I downloaded this app low and behind it’s only a free 3 day trial before the $9.99 price tag sets in per month.
Trouble with receipts clearing
Please help me understand how to get the receipts to clear
Been waiting on them to clear for 4 days
Please help thx
Been waiting on them to clear for 4 days
Please help thx
App is not working!
I’ve been trying to send my expense report but the scans/pictures of the receipts won’t load. I can’t get anyone to respond or fix the issue. You should save your receipts if you are going to use this app!
BEWARE!!!! DO NOT PURCHASE!!!!!!
This app lost all my receipt images which will cost me thousands of dollars in reimbursements that cannot now be paid. Email Support has been promising a solution for more than a week now but the receipt scans remain empty. DO NOT TRUST YOUR DATA TO THIS APP.
Shame on you
Can’t fine the what this app will cost me! Don’t trust a company that hides there fees!
Lost all my receipts
This app is terrible. Yesterday it would open, said I needed to update it. When I did, all my receipts for the last six months were missing. I liked it at first but now I’ll need to switch to a different app. Very disappointed.
Lost receipts
Eating around $200 because the app didn’t save receipts from my most recent travel after I updated it (which it forced me to do to access my account). I tried to get help for the issue and it was impossible.
Requires subscription
You can’t do anything without a subscription after a few days
Not free at all
14.99 a month. 3day free trial. Don’t waste your time unless you want to spend 180$ a year on it just for it to glitch out and not be correct as often as you pay for.
Read Privacy Policy before you trial period ends!
I really like this app but I highly recommend you read the privacy policy before the 3-day trial period ends.
Don’t waste time
Terrible app!
Why is it so expensive
This app is to expensive at 9.99 a month WOW
Overpriced
Too expensive. $9.99 a month is absurd when there are other apps out there which offer $19.99 for a year. I wouldn’t buy this app based on the exploitation.
Not great. Disappointed.
The number are consistently wrong and sometimes the currency isn’t even US currency. I only by in the US. Also, it doesn’t add the receipts up to give you a total. That’s kind of why I bought premium and downloaded this app. It is not worth it at all. Another thing, I can’t click on individual categories to at least add those up myself in those specific categories. Very unorganized.
Upsetting
To purchase an app that is not able to do all it says it can do is upsetting and I shouldn’t be charged for it. I purchased it for that reason to scan it and send it for insurance verification info.
Tried reaching them all day problems. Don’t buy
This app did not categorize a thing. It wouldn’t work at all. Nothing seemed ti come out at the end. Will have to do all expenses again in a spread sheet. Never again. They are also selling you 9.99 a week with only partial ability. That’s outrageous for a manual app.
This app made me lose money
Took hundreds of pictures of receipts for 2023 and I didn’t pay for the subscription so it deleted them.
Froze.
I’m trying to open the app for two days to send me expenses in for work. And it just says data synchronizing
G
Should be free to use for the first 30 to 60 days and no limit no imma go somewhere else just because that
Very Poor!
I tried the trial option. Out of ten receipts scanned, ZERO were correct. I’m not interested in paying so much for something that does not work very well.
Not one accurate scan
The “smart scan” feature is terrible. Hasn’t accurately grabbed one price yet, and it scans pictures of anything, not just a receipt. The date defaults back to December 21, 2022 every time I scan a new receipt, despite the initial entry date being correct.
Buffers Infinity After Each Scan
Need to close out the app after every scan to get out of the Data Synchronization loop.
Often inputs incorrect values. Not worth $120/year.
Often inputs incorrect values. Not worth $120/year.
A lot of work needs to be done
I scanned three receipts the app didn’t recognize them
Works poorly
Ok so let’s recap
1 when I add a receipt from email it’s blurry.
2 the wrong date is added to receipt when I scan
3 when I sort by date it puts it from last receipt I scanned to last months
4 when I run a report it changes the dates
5 I can’t make it cash or credit
So let me say this now this is the worse app I have ever used . Your programmers don’t know what they are doing for such a simple app
6 I am going to say good bye I tried but you take to long to fix simple stuff .
1 when I add a receipt from email it’s blurry.
2 the wrong date is added to receipt when I scan
3 when I sort by date it puts it from last receipt I scanned to last months
4 when I run a report it changes the dates
5 I can’t make it cash or credit
So let me say this now this is the worse app I have ever used . Your programmers don’t know what they are doing for such a simple app
6 I am going to say good bye I tried but you take to long to fix simple stuff .
Not reliable
The app experiences issues with receipts.
If a report needs to be created or updated then you are at the mercy of it working right that moment.
Customer service only tells you issues will be fixed but don’t tell you when.
I’ve had to request extensions at work to make sure I can gather all receipts and offer reports
If a report needs to be created or updated then you are at the mercy of it working right that moment.
Customer service only tells you issues will be fixed but don’t tell you when.
I’ve had to request extensions at work to make sure I can gather all receipts and offer reports
free version is super limited
i'm trying to find a digital solution for expense reports and reimbursement for my job as i travel full time and don't want to lose physical receipts. this app would be perfect, except the "free" version only allows two items. so two receipts. i have 15 for this week alone. and yeah, i could pay for the full app, but considering the app listing says nothing about how bare bones the free version is, i'll pass. just make the app a paid app (oh wait you wouldn't get the subscription fees that way!)
Bait and switch at its finest.
Only allows you to upload three receipts for free even if you don’t need to run expense reports or anything aside from simply just trying to track what you spend in a coordinated list. Bait and switch at its finest. Deceptive. Move on.
+ 19 more in the clipboard copy
Sentiment summary
90%
Positive (4-5★)
4%
Neutral (3★)
6%
Negative (1-2★)