Review Insights · App Store
Reels Maker for Instagram BEAT
Onelight Apps CY Ltd · 13,450 ratings · ★ 4.8
4.8
★★★★★
13,450 ratings
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Top complaints - extracted from 75 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
16 negative reviews mention this · 21% of all complaints
★★★★★ "Bad auto-cropping, limited audio. Selected clips and uploaded into a video that automatically cropped off faces, etc with no way to adjust. Very limited and terrible audio selection. Unfortunately no free trial so I am out the money for a month’s subscription. Cancelling im…" - Surfgrltc
2
"clips"
13 negative reviews mention this · 17% of all complaints
★★★★★ "Impossible. I purchased this app because of the ads that I saw it seemed like a good app to make short clips however it is impossible to use. I’ve tried eight different templates and all of them are stuck on downloading and nothing happens. Giving up." - Guille007
3
"worth"
11 negative reviews mention this · 15% of all complaints
★★★★★ "Total BS. Completely different than what the commercial presented. Literally just changes your pics to music. No slick transition or anything the ad claims. NOT WORTH THE PRICE" - Mike9587
4
"templates"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Impossible. I purchased this app because of the ads that I saw it seemed like a good app to make short clips however it is impossible to use. I’ve tried eight different templates and all of them are stuck on downloading and nothing happens. Giving up." - Guille007
5
"video"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Dont Don’t do it. Garbage… wouldn’t even let me download the video forcing me to do stuff certain ways.. waste of 8 dollars fkin joke… use video leap instead" - Omgreally5566
6
"free"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Bad auto-cropping, limited audio. Selected clips and uploaded into a video that automatically cropped off faces, etc with no way to adjust. Very limited and terrible audio selection. Unfortunately no free trial so I am out the money for a month’s subscription. Cancelling im…" - Surfgrltc
7
"refund"
10 negative reviews mention this · 13% of all complaints
★★★★★ "I got scammed. This app I looked at but did not understand I was signing up for. It did not suit my purposes and when I realized I was charged I cancelled within 15 minutes and they refused to refund me. Users beware!!! Do no engage." - sophbednd
8
"work"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Error occurred constant. Spend all of your time connecting images to the app, select the images, and get through the design process only to have an error occur once it's complete. It happens over and over again. Do not pay for this app, I'll be asking for my money …" - DesignEmpire
9
"download"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Impossible. I purchased this app because of the ads that I saw it seemed like a good app to make short clips however it is impossible to use. I’ve tried eight different templates and all of them are stuck on downloading and nothing happens. Giving up." - Guille007
10
"trial"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Bad auto-cropping, limited audio. Selected clips and uploaded into a video that automatically cropped off faces, etc with no way to adjust. Very limited and terrible audio selection. Unfortunately no free trial so I am out the money for a month’s subscription. Cancelling im…" - Surfgrltc
11
"waste"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Dont Don’t do it. Garbage… wouldn’t even let me download the video forcing me to do stuff certain ways.. waste of 8 dollars fkin joke… use video leap instead" - Omgreally5566
12
"paid"
8 negative reviews mention this · 11% of all complaints
★★★★★ "SCAM!!!!. I did not mean to sign up for a subscription and they will not give my money back. I used this BASIC app one time and deleted it from my phone. Now, since they refuse to give me a refund, I downloaded the app again and there is NO WAY to lo…" - Azzieyog
📋 All 75 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Impossible
I purchased this app because of the ads that I saw it seemed like a good app to make short clips however it is impossible to use. I’ve tried eight different templates and all of them are stuck on downloading and nothing happens. Giving up.
Dont Don’t do it
Garbage… wouldn’t even let me download the video forcing me to do stuff certain ways.. waste of 8 dollars fkin joke… use video leap instead
Total BS
Completely different than what the commercial presented. Literally just changes your pics to music. No slick transition or anything the ad claims. NOT WORTH THE PRICE
Not efficient and can’t customize
You can’t customize your videos after using a template, you can’t search music you’d like to make, you can’t edit a video in projects. I don’t like this app and I didn’t really wouldn’t recommend buying it.
Bad auto-cropping, limited audio
Selected clips and uploaded into a video that automatically cropped off faces, etc with no way to adjust. Very limited and terrible audio selection. Unfortunately no free trial so I am out the money for a month’s subscription. Cancelling immediately.
I got scammed
This app I looked at but did not understand I was signing up for. It did not suit my purposes and when I realized I was charged I cancelled within 15 minutes and they refused to refund me. Users beware!!! Do no engage.
SCAM!!!!
I did not mean to sign up for a subscription and they will not give my money back. I used this BASIC app one time and deleted it from my phone. Now, since they refuse to give me a refund, I downloaded the app again and there is NO WAY to log on to what I ALREADY PAID FOR. It only prompts me to purchase another subscription. SUCH A SCAM!!!!
Nearly useless
Anything you would want to do with a video editor, you cant do with this. Just generate garbage using templates and ai
They cheat you off a year subscription
I selected a day subscription and it charged me the entire year and that is what I was charged. Apple refused to give me a refund. This is a scam.
Not many editing options.
This doesn’t work when trying to adjust video clips. Not many editing options.
Are you joking?!
Looks great. Seems like it’s simple and intuitive. Yet you ask for $60.00/yr. with no way to try it. Choosing 8 clips for 3 samples blocked by graphics and descriptions, then forcing a load choice is so 2010. Do better! I’m out.
Is that a scam or what?
There’s no instructions on how to add the reels created on IG or TikTok can someone help because it’s frustrating when I just paid $64 to for the premium access
Total and absolute garbage
This app is a total POS! Don’t fall for their stunning adds on social networks! All you can do with it is choose their templates but then you cannot edit, you cannot change the music, you are utterly stuck with what they offer… of course I found that out after paying the one year subscription. Oh well! My bad! Never again! Now the developer is gonna add a canned comment and say how sorry they are that it did not work out for me… IT DOES NOT WORK FOR ANYONE! Don’t get scammed!
Not what I expected for $59/Year
Not what I was expecting. This app is ok, not worth the money. I’ve tried creating a few reels to see how it worked. Definitely not what I needed. Sad part is, they charged the full amount for the year already. Needs some improvements on how the content is created.
No free trial
I am new user and there is no opportunity to trial the tool to see if meets my expectations before I pay. There is only option for pay weekly, monthly or yearly, so I won’t even give it a try.
Not what I expected
Doesn’t transition like shown in the add. Extremely basic and not worth paying for when TikTok has templates that work the same
Don’t waste your money
The instagram edits app is way better and FREE. If you decide to try this don’t buy from the App Store, the company claims there’s a free trial.
Can’t use unless you pay
They must have taken the trial away all together. You can’t do anything aside from give them access to view all of your photos without paying.
USMC GUDIÑO
Dear Beat App Support Team,
I am writing to formally notify you that I am experiencing technical issues with your application. Specifically, I am unable to upload the video I created, and I am also unable to download it to my personal gallery.
I have paid for an annual subscription, and the payment was successfully processed without any issues. However, despite having fulfilled my financial obligation, I have not been able to access the services as advertised.
As of today, I have not received a response or solution regarding this matter. Therefore, I respectfully request that you either provide an immediate and effective resolution to this issue or proceed with a full refund of the amount paid.
Please consider this message as a formal request for resolution. I look forward to your prompt response.
I am writing to formally notify you that I am experiencing technical issues with your application. Specifically, I am unable to upload the video I created, and I am also unable to download it to my personal gallery.
I have paid for an annual subscription, and the payment was successfully processed without any issues. However, despite having fulfilled my financial obligation, I have not been able to access the services as advertised.
As of today, I have not received a response or solution regarding this matter. Therefore, I respectfully request that you either provide an immediate and effective resolution to this issue or proceed with a full refund of the amount paid.
Please consider this message as a formal request for resolution. I look forward to your prompt response.
No use
I asked them regarding a lifetime payment but none of them had replied. Wasting
False advertising
I saw an ad on instagram for this app and it had Ai transitions. I searched up and down this program and paid the premium. It doesn’t have that feature anywhere. No ai photo transitions just your basic ones I that you can get in any reel making app. I wish I could get a full refund.
Not worth it
This app does not give you anything more than Edits from Instagram. Stay away and save your money. If I can rate it zero stars I would buy 1 is more than generous
Scam!!!!!
Does not do anything, total scam!!!!
Did Not work as advertised
Messed around with for hours couldn’t get it to post on instagram
Do not download
Do not bother downloading this app. They expect you to pay a subscription before you even try it out.
There is NO free trial
No free trial even though the developer responds stating there is one
Waste of money
The worst app ever. It just put your pictures one after the other. No edits, no transitions, it does absolutely nothing.
No trial no free templatrs
So these 🤬want you to pay first then find out if it's worth it... Fak no
Bait and switch
They showed a very good transition video with Ai ….the template is not there. Typical anymore lies
No audio even tho the template sync to the chosen music ?
I don’t get this product. Initially it allowed me to save audio and clip to my iPhone library but not the second time. Talks about basic and universal templates but nowhere in the app can you tell which is which
Great when it works
I want to like this app but it fails to work for me time and time again. Constant crashes and bugs. Customer support offered me a measly free month after I paid for a year worth of an unusable app.
Waste of Money
First 4 times I used this app there were glitches, extended download times and crashes. Don’t waste your money like I did. Didn’t even get my money back
The Least Efficient Reel App out of All
There was no trial period, and from day 1 I regret purchasing this app for a year. Comparing to other SIMILAR apps, this one has the most limited range of reel design opportunities. You cannot even download your video directly to your device without ‘sharing’ on social media. There are no transition options between the clips you use, there is no music search opportunity, and so on. Very disappointed, unfortunately.
Full screen ads on launch
Pro version should mean zero ads. Full-screen interstitials = instant 1-star
Won’t restore purchase
I accidentally paid for the 1 yr plan and I didn’t even know until my back send me a notification about it, then I checked and found out I paid for the 1 yr plan and when I clicked “restore purchase” it just loaded the screen and nothing happened. I would like my money back because I rarely use this app. Please if anyone wants to pay for anything just do know you won’t get ur money back.
Seems limited
Would be nice to be able to crop and scale images instead of just letting the AI do a horrible job on its own.
Not worth the money
This does not work for inexperienced iPhone users.
IG automation demonetization
Immediate account suspension using this tool once. Not worth the effort. Not enough templates compared to other apps for the cost.
Doesn’t download clips
Spinning wheel of death when it comes to downloading the clips you’ve e selected. Wasn’t able to make even one reel.
App Closes Out Consistently
Each time I select photos and videos for the app, it shuts down before I can even choose all the images/videos I want to create a collage video. The potential is there for a great app but the app is so buggy it’s just a waste of space.
BUGGY AF
I spent 30 min trying to drag the clips I wanted in the right order and it would revert back to what it was previously. SOO FRUSTRATING! So buggy. Dragging clips in a custom order is a pain. Massive disappointment
oops
garbage app
Get ready to wait
You can wait days for it to download your clips once selected. Not kidding, dayssssss. It’s so slow!
Don’t buy - Won’t Save Projects
Really liked the app at first and was gonna buy it. Had a couple projects I tried out and saved. 2 days later they all say “Oops, something went wrong 😔”. I would’ve been upset to buy this and realize it was incapable of saving a simple project.
Did not like
Did not like the edits or selection. Still had to pay for the full year. Don’t recommend
Junk
Not much option
Can pick much clips
I want create something and not be charged. Instead the app creates it for you. Kinda boring.
Can pick much clips
I want create something and not be charged. Instead the app creates it for you. Kinda boring.
It’s fake
I think it’s a scam. I bought it but it won’t let you save or upload your creation. Don’t get it
Poor Customer service
I accidentally pressed accept before I saw there was a price associated. I then IMMEDIATELY requested a refund, didn’t even go in to use the app and they have rejected my request twice. SCAM
What’s wrong with this app?
I purchase this app for one year thought it will work out. The trial version was really good and right after that I’m not able to save or upload on Instagram any real total waste of money it’s a rep I need to refund.
Hate it
No versatility. You are stuck with using their song choices even when you want to use the template and make a clip with your own song choice in the app. Not only that , it takes way too many clips to create one reel. It’s way more expensive than it is worth. There are other apps that are offered for free that provides way more versatility. I hate that I purchased it.
+ 25 more in the clipboard copy
Sentiment summary
96%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)