Review Insights · App Store
ReShoot: AI Photos & Edits
HUBX · 8,477 ratings · ★ 4.5
4.5
★★★★★
8,477 ratings
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Top complaints - extracted from 60 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"trial"
30 negative reviews mention this · 50% of all complaints
★★★★★ "problem. so idk if anyone else had this problem but i was being charged $11 every month for the past like 3 months without even knowing, mind you i hadn’t even signed up for paying for it. i used the free trial and i guess it ended, but i don’t know…" - genny_liciousss
2
"free"
28 negative reviews mention this · 47% of all complaints
★★★★★ "Don’t waste your time. I downloaded this app to fix a few pictures for a gift but the app kept glitching and freezing. It does not generate realistic picture corrections." - mocha2mocha
3
"credits"
26 negative reviews mention this · 43% of all complaints
★★★★★ "ChatGPT is better at retouching photos. It would adjust little things like lighting and background if its easy enough, but even though I was as descriptive as possible with what i wanted, it just wouldn’t listen. I wanted to fix a picture I had because I wasn’t smiling in it, I d…" - LainaLou2
4
"free trial"
20 negative reviews mention this · 33% of all complaints
★★★★★ "problem. so idk if anyone else had this problem but i was being charged $11 every month for the past like 3 months without even knowing, mind you i hadn’t even signed up for paying for it. i used the free trial and i guess it ended, but i don’t know…" - genny_liciousss
5
"scam"
11 negative reviews mention this · 18% of all complaints
★★★★★ "Scam stay away!!. They Offered free trial only to find out the credits don’t renew until after the renewal period so essentially there is no free trial 💀.Which is fine but the bait and switch is not honest." - T-oli100
6
"anything"
11 negative reviews mention this · 18% of all complaints
★★★★★ "Doesn’t work. Free trial trying to do anything and it just says “please try again later” app sucks and doesn’t work." - Lick rocks
7
"money"
10 negative reviews mention this · 17% of all complaints
★★★★★ "WASTE OF MONEY. Seems to do what you need it to at first then after that the app just squeezes money out of you. Dozens of attempts and nothing is coming out correctly. Yet I am being asked to keep buying points to get bad results." - Jey9993
8
"week"
10 negative reviews mention this · 17% of all complaints
★★★★★ "Waste of time and money. Do not download this app. Waste of time. Tried using the filters and it immediately asked me to buy more credits after already paying for a week of services." - RemyPoisson
9
"give"
10 negative reviews mention this · 17% of all complaints
★★★★★ "Does not give unlimited edits with paid subscription. Advertises unlimited edits with premium subscription then limits you to 140 “free credits” a week which is 2 edits at best. I will not recommend or renew." - Brincalk1093
10
"subscription"
9 negative reviews mention this · 15% of all complaints
★★★★★ "ChatGPT is better at retouching photos. It would adjust little things like lighting and background if its easy enough, but even though I was as descriptive as possible with what i wanted, it just wouldn’t listen. I wanted to fix a picture I had because I wasn’t smiling in it, I d…" - LainaLou2
11
"doesn"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Free Trial Trap. Free trial doesn’t include tokens, you can’t test the app without payment" - TruthfullFakeReviews
12
"paid"
8 negative reviews mention this · 13% of all complaints
★★★★★ "useless. paid 50 cents for the 7 day “free” trial only for it to say I am out credits after doing ONE thing and tried to get me to pay $3 for more credits." - cheyennelenae13
📋 All 60 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Don’t waste your time
I downloaded this app to fix a few pictures for a gift but the app kept glitching and freezing. It does not generate realistic picture corrections.
problem
so idk if anyone else had this problem but i was being charged $11 every month for the past like 3 months without even knowing, mind you i hadn’t even signed up for paying for it. i used the free trial and i guess it ended, but i don’t know why it was charging me automatically. i don’t trust this app but im not sure if im the only one this happened to
I invited several people
It worked great I was able to do unlimited or almost unlimited numbers of transformations and then you guys did an update and seemed to forget that I had invited several people. I’d appreciate it if you would reinstate the account the way it was.
DONT DOWNLOAD
App likes to charge your card multiple times without consent
WASTE OF MONEY
Seems to do what you need it to at first then after that the app just squeezes money out of you. Dozens of attempts and nothing is coming out correctly. Yet I am being asked to keep buying points to get bad results.
Additional fees
Extremely disappointed everything has an additional fee for each photo
ChatGPT is better at retouching photos
It would adjust little things like lighting and background if its easy enough, but even though I was as descriptive as possible with what i wanted, it just wouldn’t listen. I wanted to fix a picture I had because I wasn’t smiling in it, I described what changes I wanted, which was just giving me a subtle smile and it changed my whole face. Plus you have to pay for credits while also paying a subscription. It’s a ripoff.
useless
paid 50 cents for the 7 day “free” trial only for it to say I am out credits after doing ONE thing and tried to get me to pay $3 for more credits.
Free Trial Trap
Free trial doesn’t include tokens, you can’t test the app without payment
Waste of time and money
Do not download this app. Waste of time. Tried using the filters and it immediately asked me to buy more credits after already paying for a week of services.
Does not give unlimited edits with paid subscription
Advertises unlimited edits with premium subscription then limits you to 140 “free credits” a week which is 2 edits at best. I will not recommend or renew.
Doesn’t work
Don’t download. It doesn’t actually give you the “trial,” it just keeps trying to sell you stuff.
Scam stay away!!
They Offered free trial only to find out the credits don’t renew until after the renewal period so essentially there is no free trial 💀.Which is fine but the bait and switch is not honest.
7-Day Trial is a joke!
I literally tried to edit 1 photo and it basically indicated that I needed to purchase extra credits. Seriously? Ridiculous! Basically forces you to pay full price since it’s bare necessities with the .49 cent trial period.
SCAM
The app is a scam because they give you a free trial with 1600 stars to start and the minute you sign up the stars change to 0. I hadn’t even uploaded a photo to edit before it changed and now it’s asked me to pay money to buy stars. So there is no free trial. Secondly if you it’s only functionality is editing photos with AI, any free service like chatgpt can do the same thing.
Scam
They will charge you every week but the “points” never refill like you are promised.
Terrible
Hard to use, doesn’t improve photos
Just a scam
First thing you see is the 7-day trial. Great! And you get “1600” free credits when you sign up for their $9.99/week subscription. So I did. Then I tried to use the app and the credits and instead of being able to use them I’m being asked to pay even more money upfront to use the app still… because apparently I don’t have any credits. I don’t get the credits until my trial ends. So yeah, it’s a scam. Not going to sign up for their constant charging me for stuff.
worst
worst app ever why do i have to pay for the app then buy credits within the app to use the features ick
Insane retouch but pay per edit
Not Worth it in my opinion
Doesn’t work
Free trial trying to do anything and it just says “please try again later” app sucks and doesn’t work.
Not working
The app started working . Something went wrong, please try later - it has been 3 days
Free trial is garbage
This was advertised as a hairstyle app - I got the free trial and couldn’t do anything without paying.
If I could, I would give no stars
App did not give me my 7 day trial and instead tried to charge me up front before I even got done with with prompt guide. It then did not want to work so that I could even test it and see if I like it. Plain and simple they tried to cheat me and I am disappointed.
Sucks
Tried to use it. Just says unknown error. Sucks
Waste Time & Money
Don’t waste your time & money. I purchased credit and/or stars and it send that I didn’t have enough credit to do a simple task. If I could give zero stars I would.
worst app
I downloaded it to try and change a plain blue background to white and wouldn’t let me unless I did a trial. The trial still cost 50 cents but for what I was attempting to do I didn’t mind, but it still never did anything to my image and said I didn’t have enough credits and that they would reset in a week which is when the trial would be over and I would be charged $13. It’s ridiculous and I was charged 50 cents to not even be allowed to edit the one daily limit I was supposed to have. Bad experience overall.
Horrible
App gave me a 7 day free trial and “2100 credits”. I typed what i wanted done to a photo and it said “you have used all of your credits, but here you can buy more”. Didnt even give me the edited photo i asked for. Just dont even bother downloading if you arent trying to pay $3 per photo MINIMUM.
Scam
First they claim free trial for 7 days then you can’t do anything lol, you have to buy credit points to use, so you need to pay $9.99/week plus buying credit points to use, it is cheaper to go back in time and redo your pictures 😆.
EXPENSIVE TRASH
even the trial isn’t free and horrible edits I wanted to upscale a picture to use it on a poster it was a panoramic picture… well it makes all the pictures scare so the panoramic is gone and barley does it improve the picture do not recommend it also has very few options for a 12 dollars weekly pay out it’s not ok
Nothing about this is free.
This app is stupid. Makes u buy a free trial then tells you have no credits. So basically you will have to pay. Don’t buy unless you want to pay.
Sucks!
I signed up with a seven day free trial, but when I tried to generate a picture, it told me I had to purchase more credits. I am canceling immediately!
Joke
Not free at all for 7 days
TERRIBLE!!!!
This app nickels and dimes you before you can see the finished product and then what you get back are the edits you asked for on a completely different person- it changes your face!!!! DO NOT RECOMMEND!!!
Disappearing credits
I first did the free trial it said I had something like 2100 credit when I tried to use it I had 0. I figured it was because it was a trial so I purchased some it says I purchased and the money was taken but still have no credits
Absolutely not
Works just as bad as Gemini . Changes the people’s faces .
Scam
I should have read the recent reviews first. When you do the trial it doesn’t allow you to do anything. And I mean nothing. So I went ahead and purchased 412 credits for $2.99 and it gave me 5…and I can’t do anything with that so it’s a scam. Thank God I didn’t spend more than that but I will be doing a charge back because it’s the principle for me.
I got got the subscription and it still wants me to refill for points
Cost to much
Deceitful
Uploading 1 photo triggered to pay more. The cancel button does not work. Terrible.
Terrible app
It doesn’t work as intended
Disappointed
I just downloaded this app today and when I paid the discounted price for the first 7 days, it initially said that I had 2100 credits. I allowed access to my photos and went in to just play around a little bit and just what it was like.. The first picture I selected was of my dog and my stepson and before I tried to do anything to that picture, the app said I was out of credits and prompted me to buy more. There was no way I was gonna do that when 2100 credits apparently just disintegrated into thin air. Besides this disappointing experience, it wouldn’t open up to show me any options that are available to try. What I mean, for example, is that I’ve downloaded similar apps in the past and it would have different categories labeled with example photographs showing what the effect could potentially look like. This app just all around would not function properly for me and it made me pay for a trial subscription that i literally could not use in any manner, shape or form. I will be cancelling this immediately and removing the app from my device. There are completely free apps out there that I can do way more with but I’m still disappointed because I absolutely love all of these types of photo apps. It’s a shame. 😕
It is not free
I did the trial because I only needed to turn the background white. I paid 0.49 cents for the trial and now it's asking me to buy credits. A waste of a trial and I wouldn't dare pay for this on a subscription.
Don’t waste your time
It says I have a 7 day free trial. But don’t give any credits to try. And it won’t even let you see the templates. When these ai companies use these tactics like this. You know it can’t be any good.
SCAM
This app is a scam.
They charge to use the “free trial” and when you pay for that you still have to pay for “coins” to make edits. So you can’t actually use this for any period of time without paying. In my case I paid for the free trial and then coins and still didn’t get any coins!! I haven’t been able to use the app despite making payment days ago.
Also customer service sucks.
Don’t fall for this scam
I would give negative stars
If it was possible
They charge to use the “free trial” and when you pay for that you still have to pay for “coins” to make edits. So you can’t actually use this for any period of time without paying. In my case I paid for the free trial and then coins and still didn’t get any coins!! I haven’t been able to use the app despite making payment days ago.
Also customer service sucks.
Don’t fall for this scam
I would give negative stars
If it was possible
Complete Scam - AVOID
There are no instructions stating you only get 2100 credits and what those mean. So I allowed full access to photos thinking I could select the desired photos from my camera roll to edit. Unknowingly it uploaded my first 2100 photos on my phone and told me I was out of credits. But it told me I could purchase additional credits or wait 7 days for more when it would renew at $12.99 per WEEK. These photos did not even include the one I wanted to edit. I did try selecting a random photo to edit and it only made the photo look worse. App is completely worthless and a total money grab on their part.
Ridiculous
So it takes forever to put your information in to get a week for free to see if you like it so OK fine I did that and then you can’t even use anything. They want you to buy more credits on top of anything so it’s really not even like having a week for free. I’m so sick of these companies.
CHARGED FOR FREE TRIAL
I was charged for my “free trial”. THEN after cleaning out my account, they tried charging me again!
I signed up for free trial
FIRST THING: who ever said the app doesn’t cost or have any ad pop up is someone lying to promote this app, because it is one of the first things that opens up is for you to buy pro assume use free trial bs. Always check other reviews not just the ones they cherry pic to show in the App Store main app page …. MY REVIEW: So With the free trial your given 1600 ‘credits’ with the free trial of 7 days, i decided to test this out, so i chose two random photos & put a prompt. While loading ,a pop up comes up, telling me i have used up all my credits, and to BUY MORE Or buy the actual subscription for more…. Ugh, so much for no ads, So I thought well that’s kind of crazy? One edit would take 1600 credits!? so ok whatever. i just hit the X at the top and expect to see the edit i requested subs paid the 1600 credits on, except, it never created anything, instead it’s still on the. Choose the images to edit with ai screen! I will un install immediately, or give me a good reason not to. I’ won’t wait long. I don’t like being tracked unless there’s something in it for me. And as of now there is nothing. So you’re just tracking me and scamming me. Nah. Delete.
Ridiculous
Used all the credits using the free version. Paid for the subscription and it does NOT give you more credits even though you paid for the subscription. Complete scam
Nothing for .49 cent trial.
Please refund my money.
+ 10 more in the clipboard copy
Sentiment summary
90%
Positive (4-5★)
2%
Neutral (3★)
9%
Negative (1-2★)