Review Insights · App Store
ResX
ResX · 353 ratings · ★ 4.6
4.6
★★★★★
353 ratings
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Top complaints - extracted from 7 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"reservation"
6 negative reviews mention this · 86% of all complaints
★★★★★ "I get reservation alerts but opens to wrong page. There is a weird bug now that I get a reservation alert for something that I have set an alert for and when I click it, it opens me up to the Restaurant page, and it says that there are a reservations available, but you literally can’t even…" - Currentlyreviewingthisapp
2
"crashes"
3 negative reviews mention this · 43% of all complaints
★★★★★ "Crashes ALL the Time. Any time I get an alert and try to go into the app to grab the reservation, the app crashes. Not worth the money at all." - maddi0857
📋 All 7 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Crashes ALL the Time
Any time I get an alert and try to go into the app to grab the reservation, the app crashes. Not worth the money at all.
Not enough functionality
Compared to TableOne this is a joke. Even as a premium paid user I can’t really add any filters to my alerts (time, days party size!)
And even if it does detect an opening (which it rarely does again compared to its competitor) clicking on the notification doesn’t take me directly to the reservation screen which I hope it would do.
And even if it does detect an opening (which it rarely does again compared to its competitor) clicking on the notification doesn’t take me directly to the reservation screen which I hope it would do.
Good idea and concept but…
This is app would be great but unfortunately the restaurants absolutely hate it. One time i put my reservation to, I sodi (a popular, very hard to get into NYC restaurant) and someone claimed it. A couple months later i had another reservation at, I sodi which I planned on going to but they texted me that my reservation was cancelled because I used a 3 party to give my reservation to previously. So long story short the app is great until you can no longer go to your favorite restaurants.
App crash!!!
App keeps crashing so frustrating
App Crashes
App crashes every time I try to pick up or list a reservation
Needs to be updated for iOS 17
Needs to be updated for iOS 17
App crashes when offering reservation
App crashes consistently when trying to offer a reservation on the select date screen
I get reservation alerts but opens to wrong page
There is a weird bug now that I get a reservation alert for something that I have set an alert for and when I click it, it opens me up to the Restaurant page, and it says that there are a reservations available, but you literally can’t even click the button to see it. It’s not like they’re just getting snatched up quickly. The functionality is missing to a few the reservation itself.
Sentiment summary
90%
Positive (4-5★)
2%
Neutral (3★)
8%
Negative (1-2★)