Review Insights · App Store
Retake AI Face & Selfie Editor
DEEP FLOW SOFTWARE SERVICES · 49,195 ratings · ★ 4.6
4.6
★★★★★
49,195 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
9 negative reviews mention this · 27% of all complaints
★★★★★ "Deceptive. You have to pay right away to use the retake. They don’t even give you one free one to see if you like it. I heard the free trial is a scam too so I’m not gonna risk it. Might as well make it a paid app instead of showing it’s free and then…" - samsmurfette
2
"trial"
9 negative reviews mention this · 27% of all complaints
★★★★★ "Deceptive. You have to pay right away to use the retake. They don’t even give you one free one to see if you like it. I heard the free trial is a scam too so I’m not gonna risk it. Might as well make it a paid app instead of showing it’s free and then…" - samsmurfette
3
"week"
8 negative reviews mention this · 24% of all complaints
★★★★★ "Deceptive. You have to pay right away to use the retake. They don’t even give you one free one to see if you like it. I heard the free trial is a scam too so I’m not gonna risk it. Might as well make it a paid app instead of showing it’s free and then…" - samsmurfette
4
"free trial"
8 negative reviews mention this · 24% of all complaints
★★★★★ "Deceptive. You have to pay right away to use the retake. They don’t even give you one free one to see if you like it. I heard the free trial is a scam too so I’m not gonna risk it. Might as well make it a paid app instead of showing it’s free and then…" - samsmurfette
5
"scam"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Deceptive. You have to pay right away to use the retake. They don’t even give you one free one to see if you like it. I heard the free trial is a scam too so I’m not gonna risk it. Might as well make it a paid app instead of showing it’s free and then…" - samsmurfette
6
"money"
4 negative reviews mention this · 12% of all complaints
★★★★★ "All about the money. Its all about money … they force you to buy the deals without giving you a chance to try it not even at least one picture to see if you like it or not I had to delete it right after download it because I am not paying even for one week tr…" - ريما٢١
7
"paying"
4 negative reviews mention this · 12% of all complaints
★★★★★ "All about the money. Its all about money … they force you to buy the deals without giving you a chance to try it not even at least one picture to see if you like it or not I had to delete it right after download it because I am not paying even for one week tr…" - ريما٢١
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Looks AI
Definitely not meant for black ppl
You’d be prettier if you smile
Can we just not encourage this?
Deceptive
You have to pay right away to use the retake. They don’t even give you one free one to see if you like it. I heard the free trial is a scam too so I’m not gonna risk it. Might as well make it a paid app instead of showing it’s free and then forcing a crazy amount of $$$ per week for a subscription.
All about the money
Its all about money … they force you to buy the deals without giving you a chance to try it not even at least one picture to see if you like it or not
I had to delete it right after download it because I am not paying even for one week trial without try it for free for at least for one picture.
I had to delete it right after download it because I am not paying even for one week trial without try it for free for at least for one picture.
Chosen
Cancel
Don’t use free trial
FREE TRIAL IS A SCAM. I canceled before the 7 day period and they still billed me for a week. Highly recommend taking a screen shot of the time/date you cancel . I asked for a refund but since Apple doesn’t show the date you cancel a subscription, only the date the subscription expires, I couldn’t get approval.
Limit reached??
If I’m paying for this app, why am I being told I have a limit for what I can generate? Stupid.
The worst
I hate is so much it sucks
Hard work
Not enough photos to make choices
Not even close
The pictures it generated doesn’t even look anything like you.
Too expensive
I love this app but $15 PER WEEK is too much
FAKE
Very disappointing. I was charged for another month even though I did not use this app at all and had already deleted it. Charging customers for a service they never used feels unfair. I would not recommend.
Sucks
What is this? Is not doing anything.
Doesn’t work
Same AI photo over and over
Hi Hello
Hi Honey
scam - charged me for free trial
told me that I got 7 days free before paying $15 a month yet immediately charged me for almost $40 upon signing up for the free trial... of course there’s no way to contact customer service on the app or website. SAVE YOUR MONEY AND AVOID THIS SCAM!
There is no app here
This is nothing but a “free trial” for a paid program. There is no functionality unless you sign up to pay. Delete.
Too expensive
There is no way someone is out here paying $15 a week for an app that only let you get 3 pics. Do not get this app before reading the fine print!! It’s $15 WEEKLY!!! That’s crazy
STEALING MONEY
Not actually a free trial. Not even worth it. Still looked ai and couldn’t post. I used the app for one day then never touched it again. I got charged $60 for an app I never used and never subscribed for and Apple did not refund me for this
Купила ритейк на год в России теперь подписку после обновление айфона требует купить, не прошло года
Почему мне нужно опять платить за подписку ? Если она уже была куплена в России тогда верните деньги .
Scam!
It’s $10 per week and canceling is a nightmare.
Even after you pay a ridiculous price you can only use it for 3 pictures per week!
Run the other way…
Even after you pay a ridiculous price you can only use it for 3 pictures per week!
Run the other way…
WHY 😭😭
I got this app bc I’m not photogenic at all but it needed 10-15 GOOD photos to work. I DON’T HAVE ANY GOOD PHOTOS!!!!!!!
What happened to this app ?
Used to be amazing but now suddenly it only produces super fake edits with too much make up and big giant lips that isn’t my face. I don’t get why it stopped working as it did before
Billing issues help
I canceled this app. Please make sure it’s canceled and refund the money that was just taken out. I canceled during my trail period. Thank you
$32 free trial
Why did you charge me after you said there was a 1 week free trial?
bad results, not reliable
app is actually horrible, even with pro it still wouldn’t fix the photo i was trying to edit and just kept saying an error has occurred. very frustrating process and disappointing
Difficult to use
Not as seen in ads. How do I cancel free trial?
Michelle
Awesome Job!!!
Difficult app
Not as easy as it looks like to navigate !!!
good but bad🤔
to be honest the app itself isn’t bad i just don’t like how you need to make an ai account. like for what? but then to make the aj account you need to pay. the good part is you get a free trial and there is other things you can do on the app but the main thing they are advertising you basically have to pay for.
Good but makes teeth look fake white
I liked this app at first but it edits any photos you upload and adds extra makeup and teeth whitening that’s so bright it looks terribly fake and there’s no way to turn it off
To much$$
I Love this app but $15.99 a week????!
I can see if it was monthly I would definitely pay that but not weekly that’s insane and sad because I did want it & like it
I can see if it was monthly I would definitely pay that but not weekly that’s insane and sad because I did want it & like it
Duck lips?
Way too retouched, makes my lips huge and puts on a ton of “make up”.
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)