Review Insights · App Store
Retouch Me: Face, Body Editor
Good Retouch LP · 18,993 ratings · ★ 4.4
4.4
★★★★★
18,993 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"been"
6 negative reviews mention this · 33% of all complaints
★★★★★ "Completely DOWNHILL!!. App used to be great. I’ve used it for years!! Within the last year or two it’s done a complete 180. Longer wait times. Then you’ll get a photo back completely unedited. You ask for fixes and they still do nothing. I started a subscription …" - MiMi's Thoughts
2
"edits"
5 negative reviews mention this · 28% of all complaints
★★★★★ "Quality definitely down with AI. I used to use this app all the time, and it was well worth it because the quality of the photos that were created were excellent. They definitely moved to AI and don’t offer anything more than what I can do for free with ChatGPT. When I a…" - TBDubQC
3
"photos"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Quality definitely down with AI. I used to use this app all the time, and it was well worth it because the quality of the photos that were created were excellent. They definitely moved to AI and don’t offer anything more than what I can do for free with ChatGPT. When I a…" - TBDubQC
4
"credits"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Quality definitely down with AI. I used to use this app all the time, and it was well worth it because the quality of the photos that were created were excellent. They definitely moved to AI and don’t offer anything more than what I can do for free with ChatGPT. When I a…" - TBDubQC
5
"original"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Up charge for their errors. They constantly miss request and then try to charge you additional fee to have the original request completed. Also, if there’s an error on their end like over exaggeration with Photoshop, blurry edits, etc., they keep charging you more and…" - None2026!
6
"redo"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Terrible work / paid for work not completed. This app used to be great but more recently you will pay for edits and the edits will never be completed. It allows you to request a redo, but again the edits are not completed. Eventually it will require you to pay more for the original ed…" - Melissa0217
7
"edit"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Quality definitely down with AI. I used to use this app all the time, and it was well worth it because the quality of the photos that were created were excellent. They definitely moved to AI and don’t offer anything more than what I can do for free with ChatGPT. When I a…" - TBDubQC
8
"photo"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Quality definitely down with AI. I used to use this app all the time, and it was well worth it because the quality of the photos that were created were excellent. They definitely moved to AI and don’t offer anything more than what I can do for free with ChatGPT. When I a…" - TBDubQC
9
"charge"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Up charge for their errors. They constantly miss request and then try to charge you additional fee to have the original request completed. Also, if there’s an error on their end like over exaggeration with Photoshop, blurry edits, etc., they keep charging you more and…" - None2026!
10
"request"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Up charge for their errors. They constantly miss request and then try to charge you additional fee to have the original request completed. Also, if there’s an error on their end like over exaggeration with Photoshop, blurry edits, etc., they keep charging you more and…" - None2026!
11
"completed"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Up charge for their errors. They constantly miss request and then try to charge you additional fee to have the original request completed. Also, if there’s an error on their end like over exaggeration with Photoshop, blurry edits, etc., they keep charging you more and…" - None2026!
12
"charging"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Up charge for their errors. They constantly miss request and then try to charge you additional fee to have the original request completed. Also, if there’s an error on their end like over exaggeration with Photoshop, blurry edits, etc., they keep charging you more and…" - None2026!
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Quality definitely down with AI
I used to use this app all the time, and it was well worth it because the quality of the photos that were created were excellent. They definitely moved to AI and don’t offer anything more than what I can do for free with ChatGPT. When I am finished with the credits that I have in my account I will be canceling for sure.
Terrible work / paid for work not completed
This app used to be great but more recently you will pay for edits and the edits will never be completed. It allows you to request a redo, but again the edits are not completed. Eventually it will require you to pay more for the original edits and again they will not be completed. I do not recommend at all.
Very bad user interface
Removes glare ok but the ui is so bad and they will sometimes reject your order when you ask for a redo. I don’t feel like the core service is very reliable. Very, very hard to track the photos you edit here and very hard to tie them back to original photo in my photos. Very painful, and not friendly to my time and energy. There is also no way to request a refund when, due to their bad UI, an edit is requested on a photo. Actually they start charging you when you request more than a couple redos due to very bad results. You can like a photo “order” and even leave a tip, but there is no way to dislike a photo unless you request a fix. Did I mention there is no way to request a refund on bad results? Also orders take 5-10 minutes but the order details screen does not say how long ago the order was placed. Very kindergarten stuff. Thumbs down. I could learn how to do this myself on my laptop for the time this app has wasted in just 2 days.
Completely DOWNHILL!!
App used to be great. I’ve used it for years!! Within the last year or two it’s done a complete 180. Longer wait times. Then you’ll get a photo back completely unedited. You ask for fixes and they still do nothing. I started a subscription thinking my credits would accumulate. I don’t use the app often so I went on for an edit and it’s like “you need more credits. Huh??? Come to find out they remove credits every month as well. So what’s the point of the subscription? Emailed them and after a long wait they said they didn’t do that. And canceling would void any credits I currently had (when I could clearly see the timeline as to when they were removing them). Ask for a refund they said they couldn’t do it and that apple needed to but I’ve been paying a subscription for months. Apple only allow 3 charges to show. SMH. This app is now a SCAM!! Please do not be fooled. Removed certain features, added others I’m reading people say do not work. And because your editors are incoherent I have to pay to get someone else to do it? This has been my go to app for years but now I am DONE!
Scam
Upon registration, it charges a subscription fee.
get a different app
this is not good. Pictures look only marginally better and they charge you more every little detail… there are better apps out there
If you’re a man looking for enhancement in a certain place, don’t waste your time
They advertise a “special for men” sub category under the “Body” section but it literally doesn’t exist. Don’t waste your time, they’re just looking for downloads
Taking my money without retouching my photo
I’ve paid for several, several retouches with no visible change. They’ve removed the before and after feature so you can’t see when they’ve done absolutely nothing. I rated my designer and was charged again. I’ve been double charged on all photos i’ve done today. This is a scam and fraud. I want my money back for the touch ups that were never done to begin with.
Charge Without Making Edits
I have used this app for a few years and for the most part had been pretty happy with the work. Recently this app has gotten so bad that I’d call it fraudulent. I have had to re-ask for even simple edits like just having a beard removed on average at least 3 times and being charged credits when the edit was not performed. Many times I’ve just wasted so many credits requesting “redos” because they absolutely had not made ANY changes that I give up and decide it’s not worth wasting more credits when they’re clearly not doing a single thing to the pic. I am actually going to call Apple and ask for a refund and make a complaint . They are charging for a service and not doing it. It’s not any different than essentially stealing. So this app has really declined and forewarn anyone to look for other apps that are much better.
No puedes cancelar
CUIDADO, Una vez que lo bajas no te deja cancelar y tampoco te atienden para poder cancelarlo, es un fraude
Edits are never correct - if they are ever sent back done
More times than not I have been completely disappointed with my edits. Most times it looks like the photo sent back to me is my original with no retouches completed at all. If I send it back for a redo , it comes back almost instantly the same way. Customer service is no help. They will not credit back the credits paid for unsatisfied edits.
This app service has had really declined.
Also they really should make it so it’s was easy to view your original photo from the newly edited photo. In the past you were able to toggle the bar and switch between photos and clearly see the different. Now with the option they have in the corner, it is not very user friendly
Another disappointment. Almost like that change was purposefully made so customers couldn’t see the two photos easily
DO BETTER …I’d give 0 stars if I could
This app service has had really declined.
Also they really should make it so it’s was easy to view your original photo from the newly edited photo. In the past you were able to toggle the bar and switch between photos and clearly see the different. Now with the option they have in the corner, it is not very user friendly
Another disappointment. Almost like that change was purposefully made so customers couldn’t see the two photos easily
DO BETTER …I’d give 0 stars if I could
Avoid This App - Unprofessional Designers and Poor Results
The designers working for this app are so unprofessional that they almost never get the requested edits on the first try. Sometimes they deliver results that feel like they are mocking your intelligence. Do not waste your money - stay away.
They dont even try anymore
This app used to be great but now they don’t even try anymore. Im cancelling my membership and changing to another one
Up charge for their errors
They constantly miss request and then try to charge you additional fee to have the original request completed. Also, if there’s an error on their end like over exaggeration with Photoshop, blurry edits, etc., they keep charging you more and more. The problem.
Used to be good
Been using for years has gone downhill, editors did not edit either of my pictures and I waited over 12hrs for the to “finish” them with nothing edited. Asked for a redo twice. They once again did not do anything. This has turned into a fraudulent app taking money but not rendering services.
Great App
I have used this app several time and I have been happy with the results for the most part. Only thing that would improve is to be able to reduce chest size. Not just increase
Review
App is too slow need to fix!!!
Being robbed
This new version is robbing us blind most touches are less than the minimum
Sentiment summary
87%
Positive (4-5★)
2%
Neutral (3★)
11%
Negative (1-2★)