Review Insights · App Store
Revolut: Send, spend and save
Revolut Ltd · 67,142 ratings · ★ 4.7
4.7
★★★★★
67,142 ratings
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Top complaints - extracted from 6 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"revolut"
4 negative reviews mention this · 67% of all complaints
★★★★★ "Scam alert! A trap for your funds! Total nightmare.. I used this app for a while until Revolut suddenly frozen my account with zero explanation. Their "support" is just a loop of useless bots giving the same scripted answers for weeks. I’ve been locked out of my own money while they perform a…" - 93_Andy
2
"support"
4 negative reviews mention this · 67% of all complaints
★★★★★ "Scam alert! A trap for your funds! Total nightmare.. I used this app for a while until Revolut suddenly frozen my account with zero explanation. Their "support" is just a loop of useless bots giving the same scripted answers for weeks. I’ve been locked out of my own money while they perform a…" - 93_Andy
📋 All 6 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Scam alert! A trap for your funds! Total nightmare.
I used this app for a while until Revolut suddenly frozen my account with zero explanation. Their "support" is just a loop of useless bots giving the same scripted answers for weeks. I’ve been locked out of my own money while they perform an endless "review."If you value your financial stability and your nerves, stay far away. This isn't a reliable bank; it’s a black hole where your funds disappear without any accountability. Truly the worst experience I've ever had with a financial service. Avoid at all costs!
Customer support is bad
Customer support is bad
core features not working / support is useless
24h ago i noticed i couldnt sell gold i have, the app just says “something is wrong” I immediately contacted support to address this issue since its time sensitive for me. However in past 24h window i have not received any resolution, not even confirmation the problem exists. Today it got worse, the support chat does not work. I wish Revolut had better service
Impossible to cancel
You first of all will want to cancel. Why? Because of the nonstop marketing blizzard? Nope. Because they intentionally grind you down while you try and navigate the machinations required to just close the account? No. Specifically, it is because they have chosen to leave you stranded mid-trip when you are using their app and card as you travel internationally and they literally send you a “good news” update which translates into (including my verifying with them) that the good news was that I could no longer rely on having access to my money in the country I specifically joined Revolute for. PS it has nothing to do with legality but all to do with their preference in international banking.
Audi F1 Card horrible delivery process & ZERO SUPPORT
I didn’t receive it after almost 60 days after the payment of the card fee and I have ZERO support from REVOLUT to help me!!!!!
Worst of All time
Run away from Revolut unless you want to spend a half a day going nowhere, only to then find out you have to spend another half a day trying to delete all of the ridiculous biometric information they extracted from you. Complete and utter waste of time. So I just signed away more data to a company I wouldn't touch with a ten-foot pole.
Sentiment summary
93%
Positive (4-5★)
1%
Neutral (3★)
5%
Negative (1-2★)