Review Insights · App Store
Roadside America
This Exit LLC · 2,405 ratings · ★ 4.7
4.7
★★★★★
2,405 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"paid"
5 negative reviews mention this · 22% of all complaints
★★★★★ "Don’t download. Paid $3 and the app is dead nothing there" - Stash$
2
"regions"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Far too expensive. Ludacris that it costs ten dollars to unlock all the “regions”. The app was far easier to navigate than the website. It’s a shame I can’t plan a trip or actually do anything on the app unless I’m in the states closest to my home." - Cyndimacfuller
3
"trip"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Far too expensive. Ludacris that it costs ten dollars to unlock all the “regions”. The app was far easier to navigate than the website. It’s a shame I can’t plan a trip or actually do anything on the app unless I’m in the states closest to my home." - Cyndimacfuller
4
"country"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Keep losing my purchase 🤦🏻♀️. I bought the whole country but every time I buy another phone, it makes me buy the app, again 🤦🏻♀️😩 they even emailed me and said they do. It recharge you… but this is absolutely NOT true 🤦🏻♀️" - Jolynn_alayne
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Don’t download
Paid $3 and the app is dead nothing there
Literally Can’t Create an Account
Tried to create an account. Says a “fatal error” occurs when attempting to send an email (I’m using GMAIL. Come on).
Tried to contact via the website form and got a very similar error. Something is screwed up on your end and I’d guess there’s not enough money to keep all this stuff updated as technology changes
Tried to contact via the website form and got a very similar error. Something is screwed up on your end and I’d guess there’s not enough money to keep all this stuff updated as technology changes
Route no linger works.
The route screen no longer works. Now I just get a blank screen after entering the destination.
Keep losing my purchase 🤦🏻♀️
I bought the whole country but every time I buy another phone, it makes me buy the app, again 🤦🏻♀️😩 they even emailed me and said they do. It recharge you… but this is absolutely NOT true 🤦🏻♀️
Unable to restore purchase
I am unable to restore my full purchase
App is not accessible
This app is a waste of money. Just because I'm blind, doesn't mean I don't like going to see unique things throughout the nation. The buttons are not labeled on this app, the map is not accessible, there are no lists to scroll through, and it just seems like they did not put any care into properly coding this app. what a waste of money. It's not like I could preview the app for free before purchasing. I thought this was a sure thing. I'm extremely disappointed and cannot say just how much a waste of time this app is for anyone who isn't "normal. "Which is funny, since this app offers up the most abnormal things out there. well, just seems like this company doesn't care about the rest of us. Way to be inclusive, kids.
Mildly interesting
Not worth a detour
Loggin issues
Forgot pe and user and even though I have tried recovering for hours on end , it has me in a stupid loop I can’t get out of🤬🤬🤬
scam app
downloaded app but it never worked. a few days later i got charger 3$ and the app still never worked.
Awful App
Paid for the app to try and find attractions on my cross country road trip but the app will not allow me to go more than 1000 miles even with regions open. Not worth it.
App not easy
Paid for all regions, but cannot navigate thru app. Will stop payment
Review
Very poor and difficult to use still struggling
Trying to access
I opened the app and selected region of interest and then nothing. Can’t post for or access anything. Just stuck on opening page. What a bust
Not user friendly
Loved this app in the beginning…but it’s so hard to use I’ve given up.
Once Great App no Longer Updated
Five years ago I used this app as I traveled the US. It was always up to date and they published my tips quickly. Now the attractions are out of date. I sent in tips on several attractions no longer in existence with no response. Don’t waste your time.
Does not open
Does not open this year!
This app is a rip off
I paid for the download of this app and in order to unlock more than the area I live in I have to pay even more. That’s kind of a rip off.
What a rip off
Get 1 area for paid price and have to buy other!!!
Worked for a while
The on-route stopped working and no one will answer my emails to get it working again.
Love the premise, but has been neglected
This is a great app, but wow, has it been forgotten by the devs. It’s slow, ungainly, the maps I’ve purchased don’t sync between my iPhone and iPad, and location services are so incredibly slow.
Far too expensive
Ludacris that it costs ten dollars to unlock all the “regions”. The app was far easier to navigate than the website. It’s a shame I can’t plan a trip or actually do anything on the app unless I’m in the states closest to my home.
Issues
I love the Roadside America book and was looking forward to using this app for a road trip across the country. Two major issues - not being able to add an extra region of the country. I was able to add the southeast initially but can’t add any other region. In the process of doing so, the app consistently tells me that my email address is invalid but this is the only email address I’ve had. Tried several times with the same result. So I can only use this for the first region selected. I understand that I will have to pay extra for added regions but I can’t even try to add them because I’m told that my email address is invalid.
Crashy
The app was fun at first, but crashes an freezes so often than it’s unreliable and I’ve moved on. Fun while it lasted!
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)