Review Insights · App Store
Roamy: Save Spot & Plan Trips
LOGOS STUDIO INC. · 3,621 ratings · ★ 4.8
4.8
★★★★★
3,621 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"trial"
12 negative reviews mention this · 39% of all complaints
★★★★★ "Horrible Experience. I downloaded the app as a trial and was charged for a full year. Apple refused to refund my money and I was stuck paying $52 for a useless app that provided no value. Worst app ever. You basically do all the work and it doesn’t provide any …" - StacyLynn79
2
"charged"
10 negative reviews mention this · 32% of all complaints
★★★★★ "Horrible Experience. I downloaded the app as a trial and was charged for a full year. Apple refused to refund my money and I was stuck paying $52 for a useless app that provided no value. Worst app ever. You basically do all the work and it doesn’t provide any …" - StacyLynn79
3
"free"
10 negative reviews mention this · 32% of all complaints
★★★★★ "Non-functional/unrealistic. My first go at this was creating an 8 day itinerary for a beach town I will be staying at using their free trial. This area is fairly prominent series of beach towns and in between two medium sized well known cities. When creating this it…" - ItsTrash
4
"trip"
8 negative reviews mention this · 26% of all complaints
★★★★★ "Waste of time. The AI generation is way too limited. It should ask more by personality. I was trying to plans trip to Thailand. The majority was a ton an elephant sanctuaries. Like if I go to one I don’t need to go to 8 others. When I went to edit the tr…" - C Chenko
5
"free trial"
8 negative reviews mention this · 26% of all complaints
★★★★★ "Non-functional/unrealistic. My first go at this was creating an 8 day itinerary for a beach town I will be staying at using their free trial. This area is fairly prominent series of beach towns and in between two medium sized well known cities. When creating this it…" - ItsTrash
6
"money"
6 negative reviews mention this · 19% of all complaints
★★★★★ "Horrible Experience. I downloaded the app as a trial and was charged for a full year. Apple refused to refund my money and I was stuck paying $52 for a useless app that provided no value. Worst app ever. You basically do all the work and it doesn’t provide any …" - StacyLynn79
7
"work"
6 negative reviews mention this · 19% of all complaints
★★★★★ "Horrible Experience. I downloaded the app as a trial and was charged for a full year. Apple refused to refund my money and I was stuck paying $52 for a useless app that provided no value. Worst app ever. You basically do all the work and it doesn’t provide any …" - StacyLynn79
8
"nothing"
6 negative reviews mention this · 19% of all complaints
★★★★★ "Roamy App is a scam. The Roamy app is a scam that tricks travelers with false promises. It advertises an easy free trial and useful trip planning from your saved photos and social media spots. In reality users get hit with large unexpected yearly charges often …" - im0B353
9
"places"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Waste of time. The AI generation is way too limited. It should ask more by personality. I was trying to plans trip to Thailand. The majority was a ton an elephant sanctuaries. Like if I go to one I don’t need to go to 8 others. When I went to edit the tr…" - C Chenko
10
"trying"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Waste of time. The AI generation is way too limited. It should ask more by personality. I was trying to plans trip to Thailand. The majority was a ton an elephant sanctuaries. Like if I go to one I don’t need to go to 8 others. When I went to edit the tr…" - C Chenko
11
"scam"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Scam. Downloaded the app. Never signed up for anything nor used it and somehow they billed my Apple account for 1 year." - Helkinsco1
12
"refund"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Horrible Experience. I downloaded the app as a trial and was charged for a full year. Apple refused to refund my money and I was stuck paying $52 for a useless app that provided no value. Worst app ever. You basically do all the work and it doesn’t provide any …" - StacyLynn79
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Waste of time
The AI generation is way too limited. It should ask more by personality. I was trying to plans trip to Thailand. The majority was a ton an elephant sanctuaries. Like if I go to one I don’t need to go to 8 others. When I went to edit the trip. I would be on day 4 or 5 but it kept automatically marking places on day 1 to be deleted so the I had to remember to go back and uncheck it each time. Making this more of a hassle then ease of planning.
Scam
Downloaded the app. Never signed up for anything nor used it and somehow they billed my Apple account for 1 year.
Horrible Experience
I downloaded the app as a trial and was charged for a full year. Apple refused to refund my money and I was stuck paying $52 for a useless app that provided no value. Worst app ever. You basically do all the work and it doesn’t provide any unique information
Non-functional/unrealistic
My first go at this was creating an 8 day itinerary for a beach town I will be staying at using their free trial.
This area is fairly prominent series of beach towns and in between two medium sized well known cities.
When creating this itinerary, I requested it create an itinerary for me. It was taking me 2 states away. Almost 8 hours and 220 miles away from the area I was staying in. And it was suggesting I attend events/site see in a different state for 7 out of the 8 days there.
If this app’s niche is that you can upload photo/videos from social media to help create an itinerary, then it seems they’re trying to solve a problem that doesn’t exist. I can do my own research on places in the area, I wanted something that would do that for me like this app proclaims to do.
This area is fairly prominent series of beach towns and in between two medium sized well known cities.
When creating this itinerary, I requested it create an itinerary for me. It was taking me 2 states away. Almost 8 hours and 220 miles away from the area I was staying in. And it was suggesting I attend events/site see in a different state for 7 out of the 8 days there.
If this app’s niche is that you can upload photo/videos from social media to help create an itinerary, then it seems they’re trying to solve a problem that doesn’t exist. I can do my own research on places in the area, I wanted something that would do that for me like this app proclaims to do.
Roamy App is a scam
The Roamy app is a scam that tricks travelers with false promises. It advertises an easy free trial and useful trip planning from your saved photos and social media spots. In reality users get hit with large unexpected yearly charges often around sixty to ninety dollars without clear warning or proper consent. The itineraries it creates are generic bland and mostly useless failing to deliver any real value. Customer support is almost nonexistent with emails and refund requests going completely unanswered for weeks. The company hides behind vague terms and pushes all responsibility onto Apple while providing poor service and no real help. I received nothing of value from this misleading app and was charged without proper notice. I therefore demand an immediate full refund for this deceptive product. This kind of bait and switch billing should not be allowed.
Scam free trial
I ordered the app to see if it’d be worthwhile to plan for a trip so I started the seven day free trial. I ordered it on this 21st and canceled on the 27th and it was set to renew on the 28th period on the 27th. I got charged. The email when I signed up, said it had to be canceled the day before it renewed. I canceled and have the emails to prove it and nothing has done about it. Would not trust this app with a free trial
Charged without knowing
I downloaded this app because it looked interesting, I haven’t opened the app and that night I downloaded loaded over night I was charged $82.54. I had no idea this app can charge me this. I have no way to contact anyone from this app, I wasn’t aware if was would have never even thought to download this app. It’s ridiculous to be charged such a high amount and haven’t even opened the application.
Totally dumb
Starting with a city for small countries is a bummer. Created a Japan trip and it suggested me to go see stuff at airport terminal for 4 out of the 8 days I planned.
Scam
This app charged me $50 even though I only signed up for the trial, I was never notified of the purchase or that the purchase would occur
Free Trail
I wanted to try the free trial and it charged me $21.99. I want my money back.
gimmicky
What a joke - suggested walmart and costco wholesale for my New York City trip lol. Better to just have used any free social import app out there
Stealing $50
This waste of an app is just to steal money. They’ll be out of business soon
Just get recommendations from tik tok and use Google Maps and Google, they’ll charge you $50 for nothing lol
Just get recommendations from tik tok and use Google Maps and Google, they’ll charge you $50 for nothing lol
Uninteresting, inaccurate.
Pulled in a chain furniture store as a shopping place, and then went on to choose places across the country.
Poorly optimized tool likely fed from AI slop.
Poorly optimized tool likely fed from AI slop.
Super laggy and unhelpful
App basically freezes every 5 seconds and the feature are pretty limited and simple. Bad execution.
Needs a lot of work
I put in the destination for a four day trip and the itinerary that came back had nothing to do with the location. I was interested in traveling to.
Charged when deleting the app
I got charged $25 or so for the full year when I deleted the app, I’ve opened it twice and never fully used it DONT DOWNLOAD ITS BS use Travel with google
Not worth it
Like a lot of people say, did the free trial and canceled and still took my money and won’t give it back. Horrible.
They are trying to steal my money‼️
I tried their mediocre application, information it grabs from Google Maps, as a free trial. I canceled it because I thought this is basic information and I could find better just using TikTok. But they keep trying to charge my bank $55.24 I’m glad I have protection against this kind of harassment, I canceled your service STOP TRYING TO TAKE MY MONEY‼️
Not worth it! Doesn’t combine video. Too expensive
They can’t combine videos, so if you want to add multiple spots into an itinerary. You can’t. It’s only free trial then $50. I didn’t remember it was a subscription and they charged me. Asked for a refund and didn’t get one.
Super limited. Expensive for no reason and not helpful at all
Super limited. Expensive for no reason and not helpful at all
Money Steal
I tried to delete my account days before my free trial ended and it wouldn’t let me. It just denied me from deleting my account. Now it charged me 50 dollars for nothing.
App will not refund
Tried app out for the trial, didnt find it useful, it charged and now despite 2 refund requests and a dispute, it refuses to refund. Terrible business practice. Absolutely not worth $30
Wrong info
I put in Greece and I was given an itinerary for Rome.
Unimpressed
App is not working as advertised. It only gives me one day with one activity, nothing more even after I manually added a bunch of points I want to see on my trip. Big disappointment. Zero stars.
I won’t use it
Doesn’t work
Cool idea but needs serious work
So I got the app to plan my roadtrip with my girlfriend…needless to say, not going to use the app for that anymore. Put in all of the places we want to stop, clicked on create for me, and it had us stopping and starting in multiple places. I don’t see how it’s difficult to understand we want to fly into Dallas and start from there. Instead it had the starting point as Dallas, and then immediately jumping to another city 8 hours away and so on. Very disappointing and this needs to be fixed because it would make the app so much more usable.
Lacking featurs
Can’t delete lists. Can’t add notes to any places. Still lacking. Wanderlog still offers more features.
Needs refining
I was excited about the app but it’s not the most user friendly. I had to port everything over from Claude, which had me puzzled as to why use this app?? It didn’t save well, didn’t have a lot of options so I am a bit surprised that it has such positive reviews. Needs work.
Payment?!
Should be free
Features
I hate the rotating feature on this app. As soon as I click on one of my saved locations it’s starts spinning like I’ve drank too much soju. Please make it stop.
Glitch
I keep trying to plan a trip for Norway and it keeps planning trips for Italy…
Sync from Insta did not work
I couldn’t get the app to sync my instagram reels, as it kept showing an error message “unable to find/sync”. I’m not sure if this is because it’s a trial version, but I can’t pay for an app that cannot demonstrate success during the trial period.
Sentiment summary
98%
Positive (4-5★)
-1%
Neutral (3★)
3%
Negative (1-2★)