Review Insights · App Store
Robert Parker
Tablet Inc · 13 ratings · ★ 2.3
2.3
★★★★★
13 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"reviews"
8 negative reviews mention this · 31% of all complaints
★★★★★ "Glitchy. The content is fine some of the reviewers are good. Articles could be a little more frequent and interesting. The wine reviews are often behind for exclusive mailing release wines which makes it less useful. But ultimately the app is use…" - Tleafs17
2
"parker"
8 negative reviews mention this · 31% of all complaints
★★★★★ "Quirky app and diminishing returns on reviews. I grew up on Parker and naturally gravitated to their app. Over time, I have found their content less useful. The app was always buggy, forcing me log in. I found that their barrier to copying content precluded posting content in my perso…" - Meiji3456789
3
"wine"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Glitchy. The content is fine some of the reviewers are good. Articles could be a little more frequent and interesting. The wine reviews are often behind for exclusive mailing release wines which makes it less useful. But ultimately the app is use…" - Tleafs17
4
"update"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Log in EVERY TIME?!?!. Is it possible to give zero stars?! If the content was not so very rich this App would never stand a chance. Please for the love of god fix your app. It’s buggy, quits unexpectedly and the need to log in every time is beyond annoying. And l…" - Werner22
5
"search"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Application user. Application has many glitches. Its main function "Search Wines" fails to yield results despite spelling the wine correctly and exactly how it is listed in their database. Robert Parker appears to be contributing proportionately less reviews…" - Wine Bravo
6
"website"
6 negative reviews mention this · 23% of all complaints
★★★★★ "Quirky app and diminishing returns on reviews. I grew up on Parker and naturally gravitated to their app. Over time, I have found their content less useful. The app was always buggy, forcing me log in. I found that their barrier to copying content precluded posting content in my perso…" - Meiji3456789
7
"useless"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Glitchy. The content is fine some of the reviewers are good. Articles could be a little more frequent and interesting. The wine reviews are often behind for exclusive mailing release wines which makes it less useful. But ultimately the app is use…" - Tleafs17
8
"work"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Log in EVERY TIME?!?!. Is it possible to give zero stars?! If the content was not so very rich this App would never stand a chance. Please for the love of god fix your app. It’s buggy, quits unexpectedly and the need to log in every time is beyond annoying. And l…" - Werner22
9
"does"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Glitchy. The content is fine some of the reviewers are good. Articles could be a little more frequent and interesting. The wine reviews are often behind for exclusive mailing release wines which makes it less useful. But ultimately the app is use…" - Tleafs17
10
"every"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Log in EVERY TIME?!?!. Is it possible to give zero stars?! If the content was not so very rich this App would never stand a chance. Please for the love of god fix your app. It’s buggy, quits unexpectedly and the need to log in every time is beyond annoying. And l…" - Werner22
11
"latest"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Log in EVERY TIME?!?!. Is it possible to give zero stars?! If the content was not so very rich this App would never stand a chance. Please for the love of god fix your app. It’s buggy, quits unexpectedly and the need to log in every time is beyond annoying. And l…" - Werner22
12
"cannot"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Log in EVERY TIME?!?!. Is it possible to give zero stars?! If the content was not so very rich this App would never stand a chance. Please for the love of god fix your app. It’s buggy, quits unexpectedly and the need to log in every time is beyond annoying. And l…" - Werner22
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Glitchy
The content is fine some of the reviewers are good. Articles could be a little more frequent and interesting. The wine reviews are often behind for exclusive mailing release wines which makes it less useful. But ultimately the app is useless, it stalls out and I need to restart my phone just to use again. That doesn’t happen with any of my other apps.
Log in EVERY TIME?!?!
Is it possible to give zero stars?! If the content was not so very rich this App would never stand a chance. Please for the love of god fix your app. It’s buggy, quits unexpectedly and the need to log in every time is beyond annoying. And latest update….doesn’t work at all. Cannot log in period. Don’t waste your money.
Does Not Recognize Subscription Anymore
Suddenly, the app does not recognize my active subscription. Have deleted, re-installed, logged out, logged in, etc… Can no longer see wine reviews. On the website, everything works. Something changed in the past few days. Needs to be fixed please.
App keeps shutting down!!
I cannot access any articles and the app shuts down when I attempt to log in! Deleting and asking for a refund. What a disappointment!
Application user
Application has many glitches. Its main function "Search Wines" fails to yield results despite spelling the wine correctly and exactly how it is listed in their database. Robert Parker appears to be contributing proportionately less reviews himself. Customer Support is non-existent as they never respond to inquiries.
Weak Sauce
As noted by other reviewers - have to sign in every app is used, poor visual display of reviews and no ability to drill down to reviews from vintage charts.
Wine Spectator and Vinous Media apps are far superior in functionality and look/ feel.
Frankly - the main website has been lagging the competition for years but I put up with it due to the quality of the reviews.
This poor app release is another example of the Wine Advocates' inability to compete digitally and remain relevant.
Wine Spectator and Vinous Media apps are far superior in functionality and look/ feel.
Frankly - the main website has been lagging the competition for years but I put up with it due to the quality of the reviews.
This poor app release is another example of the Wine Advocates' inability to compete digitally and remain relevant.
Old App had issues but was significantly better
The new version is significantly lacking. You have to login every time you open the app. You can't use keywords to search for a wine. The drinking windows for each wine are not identified. Also it does not tell you when the wine was reviewed. How can you possibly go this far backward?please tell me that an update will be rolled out tomorrow.
This app needs work
Mr Parker Jr pimped his daddy's name on this piece of crap?
Poorly maintained. Poorly designed.
I am a subscriber. Website is much better. This App is an embarrassment. Out-of-date info. Reviews don't fit on screen properly. Dates cut off. Considering that I pay around $100/year for access to their site and this app, I think we deserve better.
Poor Navigation; VERY Old charts - useless
Many parts of the vintage charts are woefully OUT OF DATE - some back to 2009 (hey we are in 2014 and so all 2012 ratings should be there!). The vintage charts are poorly structured - e.g California has North Coast and Central Coast. This is poor - North Coast could be divided in Sonoma, Carneros, Napa and maybe one or 2 others to reflect the climatic changes. Navigation is TERRIBLE. There is no back button so you have to go all the way back out to the beginning and start over again. Parker should be better than this.
Broken
I'm not a subscriber but I'm not sure if it's worth it. The demo version is completely broken and I haven't managed to read a single wine review on this app and I try regularly. I really respect Robert Parker and hope they are able to get this app fixed.
App demo disappoints
If you want someone to subscribe to Wine Advocate at $99 per year, one would think the app demo would be a little more robust. It virtually had no functionality. A better approach may be to provide temp login for 30 days on a trial basis to website and app. Maybe, it is bugs from the last update per reviews.
Complete fail
Incredulous that they could release an update that is totally non-functional. Canceling my website subscription...
Bug
Bug as other. Please fix that!!!!!! Useless.
Please fix bugs!
New version does not work. :-(
Bugged
Latest update made the app completely unusable. Top of the screen is truncated so that input for searching is totally unavailable.
Doesn't work
Can't access search bar, top section is blacked out, no functionality. Please fix
Robert Parker
Latest update does not scale right for the iPhone, can not enter search data
Bad bug
Can't search. Can't see the search box. Useless as is.
Ver 1.04
Cannot see the top of the screen on the app with this update. Please fix. The app is useless as of this update.
Stopped working
App will no longer allow you to search. Scroll function stopped working.
Quirky app and diminishing returns on reviews
I grew up on Parker and naturally gravitated to their app. Over time, I have found their content less useful. The app was always buggy, forcing me log in. I found that their barrier to copying content precluded posting content in my personal app (Cellartracker which was great) made it less useful for managing my cellar. I decided I wanted to pause from the subscription, ( I was on auto renew) which is not possible on their app, nor on their website. Customer service was responsive and advised my auto renew had been cancelled promptly. What I did not appreciate is they cancelled my membership even though I had more time in my paid subscription. Anyhow, I think their time has passed.
Log in every time!!
Why do I have to log in every time I open the app? Please fix this
Irregular even for an off app
Parker may give the 2010 Montrose or the 2010 Shafer Hillside Select a perfect 100, but he would probably give the latest version of his own app a 73. The old version was sufficiently usable and thorough. The upgraded version in purple/magenta is a disaster. The reviews of many wines have not made their way to the app database yet. All systems updated on my iOS, but not a go for hundreds of reviews that were present in the prior version. For example, there is not one Opus One review to be found. The Emperor needs new app designers.
Login
Has bee a convenient app, but cannot log in since updating to iOS 9.3.3.
Parker App
The Vintage Chart does not work. The App just hangs. The search feature works fine and does what you would expect.
Sentiment summary
31%
Positive (4-5★)
0%
Neutral (3★)
69%
Negative (1-2★)