Review Insights · App Store
Rock Identifier: Stone ID
Next Vision Limited · 70,963 ratings · ★ 4.7
4.7
★★★★★
70,963 ratings
🎯 Build a better version
Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
6 negative reviews mention this · 32% of all complaints
★★★★★ "I thought this was free. I went on the app super excited and then I took a picture of two rocks and then I couldn’t take a picture of anymore cause I had to get the subscription and I deleted it right afterwards, I do not recommend if you do not want to pay money." - Nat The Jellyfish
2
"money"
5 negative reviews mention this · 26% of all complaints
★★★★★ "Not even remotely accurate. Please don’t waste your money this app was 100% wrong 100% of the time and I can’t even get my money back!" - T.O…!!!
3
"rocks"
5 negative reviews mention this · 26% of all complaints
★★★★★ "I thought this was free. I went on the app super excited and then I took a picture of two rocks and then I couldn’t take a picture of anymore cause I had to get the subscription and I deleted it right afterwards, I do not recommend if you do not want to pay money." - Nat The Jellyfish
4
"trial"
5 negative reviews mention this · 26% of all complaints
★★★★★ "Fraud. This app will tell you you’ll get a 7 day free trial then once you accept they charge you 13.12 - Report this app" - MikeCustomer
5
"charge"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Beware. Started receiving spam calls after this app. And also had a fraudulent charge on my card 4 days later." - Richthecunty
6
"subscription"
3 negative reviews mention this · 16% of all complaints
★★★★★ "wasted 5 minutes of my life. makes you watch a long, poorly written intro only to reveal you need to pay for the app through a subscription service. Like girl just tell me ahead of time." - llynux
7
"accurate"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Not even remotely accurate. Please don’t waste your money this app was 100% wrong 100% of the time and I can’t even get my money back!" - T.O…!!!
8
"waste"
3 negative reviews mention this · 16% of all complaints
★★★★★ "wasted 5 minutes of my life. makes you watch a long, poorly written intro only to reveal you need to pay for the app through a subscription service. Like girl just tell me ahead of time." - llynux
9
"thought"
3 negative reviews mention this · 16% of all complaints
★★★★★ "I thought this was free. I went on the app super excited and then I took a picture of two rocks and then I couldn’t take a picture of anymore cause I had to get the subscription and I deleted it right afterwards, I do not recommend if you do not want to pay money." - Nat The Jellyfish
10
"rock"
3 negative reviews mention this · 16% of all complaints
★★★★★ "I thought this was free. I went on the app super excited and then I took a picture of two rocks and then I couldn’t take a picture of anymore cause I had to get the subscription and I deleted it right afterwards, I do not recommend if you do not want to pay money." - Nat The Jellyfish
11
"quartz"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Inaccurate waste of money. This app sounds great in theory, but is actually really terrible. It has misidentified stones as basic as rose quartz and amethyst. Please do not waste your money on this app." - 0livia613
12
"premium"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Money. I don’t like that you have to pay. I thought this would be a great app that I could use to identify rocks but no. I have to pay and I only get 2 photos a day if I don’t get premium." - G* star
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Beware
Started receiving spam calls after this app. And also had a fraudulent charge on my card 4 days later.
wasted 5 minutes of my life
makes you watch a long, poorly written intro only to reveal you need to pay for the app through a subscription service. Like girl just tell me ahead of time.
Not even remotely accurate
Please don’t waste your money this app was 100% wrong 100% of the time and I can’t even get my money back!
I thought this was free
I went on the app super excited and then I took a picture of two rocks and then I couldn’t take a picture of anymore cause I had to get the subscription and I deleted it right afterwards, I do not recommend if you do not want to pay money.
I think you should make it so that you can take more pictures of the rock in a day
I have so many rocks and I can only take a picture of two in a day
Not accurate
Not accurate at all, just based on pictures, telling me a cubic zirconia on 3 different attempts at the same stone is a sapphire, diamond and an emerald
Inaccurate waste of money
This app sounds great in theory, but is actually really terrible. It has misidentified stones as basic as rose quartz and amethyst. Please do not waste your money on this app.
Fraud
This app will tell you you’ll get a 7 day free trial then once you accept they charge you 13.12 - Report this app
do not download
app charging me for things i did not consent to, also doesn’t really work. do not download
Not impressed
Two rocks, two obvious misidentifications. I thought it was too good to be true, and it is. Thanks for at least making the trial free, but I won’t extend.
This app is a scam
I tried the trail just to look up some slag I found then they charge you 40 dollars for a Premium! Membership under your nose. You try to cancel and they stick you with the subscription for a year and won’t return your money
Not accurate
I’ve scanned known diamonds and very cheap CZ and this app says they’re all diamonds. I scanned a white topaz and the app said it was clear quartz or citrine. Useless. I’ll be canceling before my trial ends.
Waste of Time
So much for the “Free App!”As soon as you create an account you are advised to give your credit card information. Thanks but…
NO THANKS!
I can literally point my smart phone at any rock and the magical-mysterious-internet will tell me EVERYTHING I want to know! $0.00
NO THANKS!
I can literally point my smart phone at any rock and the magical-mysterious-internet will tell me EVERYTHING I want to know! $0.00
Money
I don’t like that you have to pay. I thought this would be a great app that I could use to identify rocks but no. I have to pay and I only get 2 photos a day if I don’t get premium.
Owner
This is a great App just Love it !!
Been using for 30 Days…mixed Results
In 30 days I’ve had mixed results. One stone was identified as both an emerald and as chalcedony. Accuracy of the identification is key to trusting this app. I went ahead past the 30 day, free trial and have paid for a year. I also have a moldavite rock that is consistently identified by the app as quartz. Some rocks, you can simply turn over and photo the other side, and it gives you a completely different result.
Good app, but not enough scans a day without having to get premium
It is very helpful when identifying, but you can only scan twice a day without premium, so I think they should give you at least 7 scans a day. I have to delete the app and re-download it to get more than two scans a day. 😡
Opaque Pricing
The app is not free. It’s $40 per year with a one week free trial. I did not use the app at all.
App Has Lost Its Luster
The apps database has grown, but so has the price. Not worth the increase. I seem to be getting a lot more inaccurate identifications. At most, two stars, but in my opinion it’s closer to 1 and 1/2.
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)