Review Insights · App Store
ROMEO - Gay Dating & Chat
PlanetRomeo BV · 9,368 ratings · ★ 4.4
4.4
★★★★★
9,368 ratings
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Top complaints - extracted from 59 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"people"
12 negative reviews mention this · 20% of all complaints
★★★★★ "Applying. When you’re applying, it tells you to put a date of birth and it doesn’t let you because it says it’s wrong like I don’t understand this app. They need to fix that area if you want people to use it to find love or whatever it is this is why…" - frankboii890
2
"profile"
10 negative reviews mention this · 17% of all complaints
★★★★★ "A Hot Mess. I’ve never had an app that’s focused on socializing until this one that I couldn’t EVEN USE. I tried to make my profile and couldn’t even do that. The app didn’t recognize my birthday as 18+,but I changed the date by 2 weeks an it recognize…" - Fire 404
3
"account"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Unfair Account Restrictions & No Support. The platform has serious issues with its moderation system. My account appears to be restricted without any clear explanation - photos remain “under review” for days, messages are limited, and visibility is significantly reduced. There is…" - MYIMHhHhH
4
"support"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Unfair Account Restrictions & No Support. The platform has serious issues with its moderation system. My account appears to be restricted without any clear explanation - photos remain “under review” for days, messages are limited, and visibility is significantly reduced. There is…" - MYIMHhHhH
5
"doesn"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Applying. When you’re applying, it tells you to put a date of birth and it doesn’t let you because it says it’s wrong like I don’t understand this app. They need to fix that area if you want people to use it to find love or whatever it is this is why…" - frankboii890
📋 All 59 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Unfair Account Restrictions & No Support
The platform has serious issues with its moderation system.
My account appears to be restricted without any clear explanation - photos remain “under review” for days, messages are limited, and visibility is significantly reduced.
There is no accessible customer support to resolve the issue, which makes the user experience very frustrating. A more transparent review process and real support would greatly improve this app.
My account appears to be restricted without any clear explanation - photos remain “under review” for days, messages are limited, and visibility is significantly reduced.
There is no accessible customer support to resolve the issue, which makes the user experience very frustrating. A more transparent review process and real support would greatly improve this app.
A Hot Mess
I’ve never had an app that’s focused on socializing until this one that I couldn’t EVEN USE. I tried to make my profile and couldn’t even do that. The app didn’t recognize my birthday as 18+,but I changed the date by 2 weeks an it recognized it. Are we for real? I thought it was done and I was literally setting up my profile AND IT LOGGED ME OUT and wanted me to start all over. Fix your stupid app.
Tiene muchos problemas la app
Tiene muchas dificultades para comunicarse con algunos perfiles,
Forgotten Password
I want to delete my profile. However, I have forgotten my password. To change it you enter your old password. This is deceptive. First request…please provide a way to delete my profile without using my
Old, forgotten password. None of the support articles are helpful. Please advise. BTW, this is no way to chat!
Old, forgotten password. None of the support articles are helpful. Please advise. BTW, this is no way to chat!
Applying
When you’re applying, it tells you to put a date of birth and it doesn’t let you because it says it’s wrong like I don’t understand this app. They need to fix that area if you want people to use it to find love or whatever it is this is why I deleted it because I don’t make no sense.
Have no regard for my privacy & dignity at all
Respect is definitely not at the core of this platform when they decided to do a “routine check” for a profile by asking the user (this time me) to take a picture of md holding up a handwritten note with my username and my user ID. What went over your head when you decided that was whats effective and eouldnt cause backlash from your user base. Everything else has been great and smooth so far but lemme tell how oppressed and targeted i feel after this incident. And i consider this defamatory, a personal attack, and a form of forced self humiliation when i have to upload that checkup photo to my public profile.
AVOID
I have written this review 3x now and it auto erases when I mention explicitly what they are doing. High pressure hostile internal messages to provide more and more detailed info that’s irrelevant to properly ID’ing a user. Block banning all accounts that provide them what they want immediately, telling you to never go back but providing a clear way to get back in only by using someone ELSES personal info. REEKS of data mining and delivering to the govt for surveillance or on a roundup list. Read all others comments who have a forced high rating. I did one star and never get to post my warning.
AI Detector is Trash
I made a very normal and real profile and their AI flagged me as fake for some reason. I spent 45 minutes trying to do what they wanted me to verify but nothing was worked, app is incredibly glitchy and no live support to help. Completely trash app, don’t waste your time. Somehow even Grindr works better. I hope the devs of this app have a terrible day and invest in AI software that wasn’t developed by a lobotomized capuchin.
👎
Horrible app
Almost fraud
Difficult to do anything on the app. Almost impossible to delete. No one replies unless you try to delete or cancel
And then “magically”
You get hit
On
And then “magically”
You get hit
On
Full of bugs
Still unresolved issues
So slow
After they updated the website a week or so ago, the app now runs SO SLOWLY! It connects/loads very slowly, ALL actions are slow or take repeats to make them work (viewing a profile, leaving a like/tap/signal) viewing chats, etc). I hope they fix this! It is sad that the app is now too slow and doesn’t work consistently. And yes, I have the most current version of the app, and the most current version of iOS
App doesn’t work
So I tried entering my birth date and it keeps telling me invalid date when that’s not the case. So you people need to fix whatever it is to where you can actually create a profile. Otherwise people like me will never use your stupid app if it can’t even accept a valid date of birth you people are dumb when it comes to making these apps
Was soll das?
Die neue Anordnung der Profil-Bilder ist umständlich und unnötig. Bitte wieder rückgängig machen!
Really Romeo?
One star simply because you can’t use words like “money” or “cash” in your profile. When one is trying to tell others that when looking for a relationship they don’t want the other person to ask for cash or make it about money; that sort of becomes a problem. I think it’s a little overkill to ban my account because I’ve been scammed $4500 before and want people to know not to try anything before adding me. Then again who reads bios today anyways?
Verification process seems futile
I get safety but how do you get 30 people to know you personally if you can not chat with anyone until you are verified. Catch 22 if you ask me.
2nd tier app
No way to manage subscription from app or App Store and it’s not listed in active subscriptions…but it’s set to automatically renew?!
To difficult to change search parameters. Profile setup is cumbersome and all in app emojis are white guys only.
Lame app with tons of lame confused people. Avoid this trash.
To difficult to change search parameters. Profile setup is cumbersome and all in app emojis are white guys only.
Lame app with tons of lame confused people. Avoid this trash.
No local guys. Nearby members start at 69 miles away and I know there ar
I want to find a husband but there are no serious men, albeit men close by to me. Hah men closer to me. I ess I’ll install Grindr again and stop and delete the Romeo application.
No me deja responder
Porque no me deja responder a quienes me escriben
Horrid
I’ve had this app for many years. There’s no one on this. It’s cumbersome to use. Now it’s even more restrictive than it’s ever been. It’s time to delete and send it to the trash heap that it belongs to. Don’t waste your time on this. One star.
Impossible to upgrade
And no way to contact the administrators!
Clunky app with the same people showing up for days
App is pretty clunky and hard to use. Also it seems the same profiles show up everyday. Deleted my account.
Based in Louisiana?
It might as well be, it’s got nothing but catfishers. I had over 100 hits in the first week. Over 90% we’re people from other continents. Huge waste of time. They also make it difficult to quit it. It took me half an hour , following their directions, repeatedly failing, and finding my own work around. Avoid this scam site.
Worse app
I think this app is useless they ban people profiles for no reason with any proof I think this app should be banned in USA I know I won’t use it anymore
Es malísima
No la recomiendo, ha estado fallando por mucho tiempo, además de que mi perfil anterior ha dejado de funcionar completamente sin ninguna razón!!
Pathetic
The app was fine for so long, but as of late the creater is pushing hate messages and body shaming to things people can’t change about themselves. it doesn’t matter if it’s skin color, the size of your privates, or how big your feet are. You don’t make fun of people for things I can’t change. Massive loss of respect.
Hard to navigate
Lots of criminal activity
VERY BAD, DETESTABLE SERVICE
REMOVE THE BANNER
Awful
Awful app . Only gave a star so it would document my review .
Bug
Site sa marche pas
No support even when you pay for the membership.
No support even when you pay for the membership. The help tabs, just Lead you in circles.
App functions do not work
Many if the app basic functions such as access to Plus Membership and option to allow view of Quickshare album do not work.
Almost entirely full of scammers
I deleted it after getting numerous contacts over 5,000 miles away. All obviously scammers.
So NO Option for “Forgot Password” if you want to delete. What a JOKE!
What kind of app or website doesn’t have a “forgot password” option to reset your password?
You click “password” to reset password and it asks for the old password! Well I don’t HAVE it! That’s why I need to reset it!
Also support is nonexistent. No options to delete your profile pictures. I can’t even delete this goddamned account! What a JOKE!
You click “password” to reset password and it asks for the old password! Well I don’t HAVE it! That’s why I need to reset it!
Also support is nonexistent. No options to delete your profile pictures. I can’t even delete this goddamned account! What a JOKE!
Garbage
Full of flakes, fakes and a scammer’s dream come true. It appears 99% of them are scammers and not good ones either….
Don't waste your time energy or money!
Don't waste your time energy or money!
Worst dating app ever
Nobody ever replies to you, and this app is more popular in Europe than the United States. Don’t bother downloading it.
Romeo
It’s just Great! LE Chester As I said before, now it’s even greeter!f
Naaa
Kept being told to verify my account by checking my email. Kept checking my email and not finding a verification. sad.
Not Worth it
This app is like every other app. If you don’t pay for their service, you only see people who are always off-line. They stick you in a particular group normally around your age and your age only and like I said, they always only show people who are off-line all the time and they do not allow you to email and chat to the person that you’re looking at unless you’re giving them money all the time
Can’t even get it to send confirmation email!
Tried to sign up, can’t get system to send confirmation email. Yes checked spam folder, nothing. Tried with two emails. Useless.
Crap app
Crapyttr
Not a great hook up site
Never succeeded with this site.
After enabling Face ID I can't log in
After enabling FaceID I can't log in with my pin. It keeps asking for Face ID forever. Please fix.
Can you rate it less than one?
I do. This is thievery at its best. Nobody is real. They lead you on and take your money.!!! They leave you with nothing.
I was hit on by 15-25 “guys”,some of them out of the country, some in this country. Before a week was out, I challenged 10 of them to prove to me that they were real. None of them were, and they admitted they were just guys trying to make a living! The results were predictable and there were tell tale signs that identified them as frauds. They all wanted to go to WhatsApp. They wanted to argue about why they were real.
Guard your soul…they will try to steal it.
I was hit on by 15-25 “guys”,some of them out of the country, some in this country. Before a week was out, I challenged 10 of them to prove to me that they were real. None of them were, and they admitted they were just guys trying to make a living! The results were predictable and there were tell tale signs that identified them as frauds. They all wanted to go to WhatsApp. They wanted to argue about why they were real.
Guard your soul…they will try to steal it.
Bad
Nope not worth it
Bad
If you forget your password the app requires you to enter your old password to retrieve it. How in the world can you do that??!!
Time waster
Not much going on but reading ads. Time waster.
Disappointing
Members seem not to visit this site very often. That makes for messages that only get answered late or not at all. Frustrating at best…
Buggy after latest update
Great app that needs constant rebooting now. No link to realtime tech support.
Too many spam profiles
Many spam/fake profiles
+ 9 more in the clipboard copy
Sentiment summary
82%
Positive (4-5★)
7%
Neutral (3★)
10%
Negative (1-2★)