Review Insights · App Store
Romi: Make Friends, Have Fun
CHAT BRIDGE CO., LIMITED · 18,628 ratings · ★ 4.1
4.1
★★★★★
18,628 ratings
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Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"coins"
12 negative reviews mention this · 28% of all complaints
★★★★★ "Expensive. I was enjoying this app but now I’m unable to purchase coins and have lost contact with people I have met. If someone doesn’t help me figure it out then I just have to delete the app" - Spider6691
2
"scam"
10 negative reviews mention this · 23% of all complaints
★★★★★ "Stops working After a Few Days. So… it seemed ok after the first few days, then I decided to get a subscription and the app immediately froze on me. I closed the app and tried to restart it muuuultiple times! All I get is “connection error. Please retry.” The app was …" - damiengarth
3
"people"
9 negative reviews mention this · 21% of all complaints
★★★★★ "Messages. Why charge so much for messages and prevent people from contacting one another." - hchgcnfg
4
"messages"
8 negative reviews mention this · 19% of all complaints
★★★★★ "Messages. Why charge so much for messages and prevent people from contacting one another." - hchgcnfg
5
"connection"
8 negative reviews mention this · 19% of all complaints
★★★★★ "Stops working After a Few Days. So… it seemed ok after the first few days, then I decided to get a subscription and the app immediately froze on me. I closed the app and tried to restart it muuuultiple times! All I get is “connection error. Please retry.” The app was …" - damiengarth
6
"talk"
8 negative reviews mention this · 19% of all complaints
★★★★★ "It’s ehh. Don’t get this app. If you’re a man, it only makes you pay in order to keep talking to a lot of women. That’s where they get you though. You will get lots of likes but you need to spend 5 dollars every 20 messages you send. I just don’t thi…" - Bootytingler
7
"someone"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Over priced. After paying price on membership. Just to message way over priced. Being charged as a guy. Isn’t the goal to meet someone it’s blocks everything should be helping to get single people off. Then you’d get better reviews for more customers." - Singleindy
8
"bots"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Don’t waste your time. 99.9% fakes and bots. Pay to subscribe and still continuously pay for messages. Can’t make a real connection outside the app. Filters everything based on whatever key words they decide are “ personal contact information “. App crashes a…" - Ls1blazer92
9
"money"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Money grab. You have to purchase coins to do anything if somebody messages you first you can message maybe a couple times and then it cuts you off. You can only swipe a handful of profiles and then it cuts you off. A lot of the profiles look fake. AI" - Jnkqrt
10
"fake"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Don’t waste your time. 99.9% fakes and bots. Pay to subscribe and still continuously pay for messages. Can’t make a real connection outside the app. Filters everything based on whatever key words they decide are “ personal contact information “. App crashes a…" - Ls1blazer92
11
"error"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Stops working After a Few Days. So… it seemed ok after the first few days, then I decided to get a subscription and the app immediately froze on me. I closed the app and tried to restart it muuuultiple times! All I get is “connection error. Please retry.” The app was …" - damiengarth
12
"connection error"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Stops working After a Few Days. So… it seemed ok after the first few days, then I decided to get a subscription and the app immediately froze on me. I closed the app and tried to restart it muuuultiple times! All I get is “connection error. Please retry.” The app was …" - damiengarth
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Messages
Why charge so much for messages and prevent people from contacting one another.
Stops working After a Few Days
So… it seemed ok after the first few days, then I decided to get a subscription and the app immediately froze on me. I closed the app and tried to restart it muuuultiple times! All I get is “connection error. Please retry.” The app was removed several times and redownloaded and still can’t get on. I’ve seen a plethora of reviews about this app being a total scam and at this point I’m going to have to agree with them. Buyer beware!
It’s ehh
Don’t get this app. If you’re a man, it only makes you pay in order to keep talking to a lot of women. That’s where they get you though. You will get lots of likes but you need to spend 5 dollars every 20 messages you send. I just don’t think it’s fair that they’re robbing men and women don’t have to pay all.
Over priced
After paying price on membership. Just to message way over priced. Being charged as a guy. Isn’t the goal to meet someone it’s blocks everything should be helping to get single people off. Then you’d get better reviews for more customers.
Total waist
Can’t talk freely many words are flagged. If they flag it they take your credits. Now I can’t even log in or do anything like they shut it down. This app is a total waste of time!
Connection issues
Connection error please retry. Developer will not fix.
Don’t waste your time
99.9% fakes and bots. Pay to subscribe and still continuously pay for messages. Can’t make a real connection outside the app. Filters everything based on whatever key words they decide are “ personal contact information “. App crashes and kicks you out and never allows you to sign back in. 10/10 don’t recommend !
The app not working
The app is not working since yesterday
Expensive
I was enjoying this app but now I’m unable to purchase coins and have lost contact with people I have met. If someone doesn’t help me figure it out then I just have to delete the app
Frustrated
I am so mad at this type of app. The fact that you have to pay hundreds of dollars just to chat with someone is wrong! And they block your messages as soon as you start trying to exchange contact info! Maddening totally maddening because you spend weeks chatting with somebody and you’re ready to take the next step to take them on a date and you have no way of sharing information on this app
You can’t even exchange phone numbers yet you paid to talk
Limit to what you can say, you know you pay to talk to someone you can’t exchange your personal information or phone number even if it’s at your discretion and every time you turn around they’re popping up recharge for 399 and now that I’ve got into talking to several women and got dates lined up now my app freezes and I can’t even do nothing with it yet. I paid for it scam. It’s definitely a fraudulent night.
Can’t connect apparently
Fix your app and atleast give an option to watch ads for coins
Bad Application
Cannot sign in what so ever due to connection error 😑😑😑
DON'T DOWNLOAD!
Good formula, but unfortunately just a cash grab. Requires coins to message people, then charges you to refill them, complete and udder garbage, shameful tactic tbh. You wanna charge for premium features, sure, but charging for general messages, thats low.
Update: since i posted this and sent an email to them, the app isn't working for me. Talk about some shady dealings.
Update: since i posted this and sent an email to them, the app isn't working for me. Talk about some shady dealings.
Money grab
You have to purchase coins to do anything if somebody messages you first you can message maybe a couple times and then it cuts you off. You can only swipe a handful of profiles and then it cuts you off. A lot of the profiles look fake. AI
Fake
This site is designed to scam money. Everybody you talk on here is an AI and it’s designed to get people to spend money to purchase time to message back and if you check any of them that you’re talking to doesn’t matter what time of the night if you messaged them within seconds they’re responding and they can’t remember the conversation they had with you between shifts
Sheesh
Is this app down or something
Bots bots bots
Too many fake profiles and AI bots
Have to pay for everything
Not worth should be free
Bot city
Nothing but bots or call centers answering your messages. They always answer immediately and when you schedule dates they all cancel for some work emergency or family emergency or roommate emergency. They start asking about things you only told one of the other bots. after you spend a certain amount of money the app just blocks your device from doing anything.
Fake accounts
Do not download!! Fake accounts! Scam!
Scam
Coins disappear there are a lot of fake profiles. When you reload your coins you receive a bunch of messages then they disappear
Connection error
So like what do u have to do if u get the connection error from the app can u just not use the app again or does it come back later cause it was working the whole time until now and I have good internet
I can’t even log back in
I can’t even log back into the app it’s saying connection error plus I can’t even repurchase coins
App Sucks
This app is such a joke for guys you have to pay for coins to talk to females
Welder
Well i'm pretty sure this site is all boxed. Just spent an hour and a half driving to go meet somebody that stood me up. This site is garbage.
HELP!!
App stopped working while talking to someone. Keeps coming up with connection error retry message
Romi is a scam.
Nothing but fake profiles and probably bots. AI. Blocked me and deleted my purchases.
AVOID AT ALL COST
What a scam every interaction feels like it’s drawn out so you can use more coins, it feels like you’re talking to an employee or an AI just to milk your money.
Chatbot central
This site has too many chatbots and just wastes your money. I’m sure I talk to way more bots than I do actual humans. Won’t be renewing my subscription or recommending this site to anyone.
Garage App
Even if you purchased the premium membership, you still have to purchase coins to have a conversation with anyone. 95% of the so-called women you match with all speak the same. After looking up reviews of the app. The women are all fake and it’s AI based. Would not recommend.
Trash
Trash
Romi
Terrible charges for everything and to talk to people wtfff
This site is a rip off
Men pay for everything and jut to chat is $10 an hour . And more then half the women at AI bots
Not worth it
If I could put zero stars I would. This is one of those scamming sites that want you to pay coins to message. Not to mention… I’m pretty sure they are using AI to message you to bait you into using the free coins and purchasing from them. Don’t waste your time and money on scam apps like this.
Don’t bother
Looked it up and from experience it’s nothing but bots that make you pay I’d give zero stars if I could
Could be better but I get charging to chance of meeting either right or wrong
Meeting is not very natural unless you actually video chat but you’re forced to rush through the call to get info about them and at every turn there is a charge to simply get to know someone so you really don’t get to connect seems like whats the purpose . The chance of meeting right or wrong either way the app gets paid and you get trashed out just maybe
Do not use! Scam!!!!!!
Do not use! Scam!!!!!!
Mike m
To expensive and the site should have no say in when 2 people are ready to meet or exchange info we paid our fee get over yourself will never recommend no wonder your reviews are so bad
App review
The website is cool, but it flags sensitive information even when both parties are trying to give out information. I got flagged when I wasn’t giving information out. It was over a reply that stated the same information that the other person said and It wasn’t anything negative at all! It was based off of where we were meeting. This is supposed to be a dating app. This should strictly be up to the people involved in the conversation.
No contion
Been on for awhile now not able to get on due to no connection
The app is messed up you have to buy coins and you can’t give out your phone number
I literally got banned from the app because I gave my phone number to a girl that I was flirting with and boom banned
Pay to date
Don’t like that I have to pay to talk to people and buying a subscription that doesn’t even give me unlimited chatting with people just 3500 coins when every conversation cost 5 and a video call is 150 isn’t that whole point of getting a app like this so you can find friends, love, etc without having to spend money this concept is a scam and shouldn’t exist and telling me I can’t send my number to someone or vice versa when I’ve had numerous and continuous conversations with this person is criminal to say the least
Sentiment summary
76%
Positive (4-5★)
7%
Neutral (3★)
17%
Negative (1-2★)