Review Insights · App Store
Running App - Run Tracker
Leap Health · 1,065 ratings · ★ 4.9
4.9
★★★★★
1,065 ratings
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Top complaints - extracted from 3 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"miles"
3 negative reviews mention this · 100% of all complaints
★★★★★ "Not accurate. Doesn’t track accurately. I was running my mile and was almost to the finish line and it said I ran 0.2 miles. Disappointing!" - 23rev03
📋 All 3 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not accurate
Doesn’t track accurately. I was running my mile and was almost to the finish line and it said I ran 0.2 miles. Disappointing!
A Serious problem
Just tried app out for first time. I walked/ran for about 3 1/2 miles but app only showed .5 mile with 41 kcal. I tried to get help from developer, but their “report an issue” interface would not work.
Wrong Metrics
This app is terrible at tracking distance. The distance and timing was way off. I did figure it out. Although the app shows ‘miles’ and gives you audio prompts in ‘miles’ it is actually tracking in kilometers. This is why it’s tracking was so off. Deleting this app and sticking with Map My Run / Walk.
Sentiment summary
98%
Positive (4-5★)
0%
Neutral (3★)
1%
Negative (1-2★)