Scanner App: Genius Scan

Have users this App for as long as i remember. It has always improved its features and stayed ahead of my needs. I count on this multiple times every month.

Always have hard time exporting documents

We used to want to scan photos as we wanted, but now we have to manually add each every photo. I understand doing this to new users, but not all users. I will be switching.

I have been trying to get in contact with you guys through email. I have been charged for basic and ultra for quite some time now and I have not heard back from anyone. I don’t see how I can cancel the basic and keep the ultra as it does not give me the option. I have sent screen shots of the charges coming out of my account and screenshots of what shows as my subscription type. I have not received a response to this day.

I used to love this app, but then I lost my phone and I lost all my scans. I realized to my chagrin that they were not stored on iCloud backup. I saw that Genius Scan sells a feature to back up your scans, but I wasn’t fully confident with the security provided by an app company like this. I would much prefer backups on iCloud. I just found another scanner app that uses iCloud for backup.

The original version was better when you can continue to scan additional pages without going to an extra step of having to select add a page and then select the option you want before you can scan the next page. Bring back the old version. I would have given this 5 star if old version was still available. Also there’s always error saying camera cant be used during multi tasking when I have nothing else opened or any other apps being used

The app freezes a lot when I’m trying to send via email and sometimes it can find the recipient and sometimes not

requires subscription, but at least they’re upfront about it