Review Insights · App Store
Scanner App. JPG, Photo to PDF
Municorn Limited · 73,271 ratings · ★ 4.8
4.8
★★★★★
73,271 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
6 negative reviews mention this · 29% of all complaints
★★★★★ "TOOK 60 BUCKS OUT OF MY ACCOUNT IN 4 WEEKS. I never signed up for a weekly subscription for 15 bucks, please check your subscriptions" - clash of wizards slave
2
"cancel"
4 negative reviews mention this · 19% of all complaints
★★★★★ "operational. it won’t let me cancel" - Miss B 727
3
"account"
3 negative reviews mention this · 14% of all complaints
★★★★★ "TOOK 60 BUCKS OUT OF MY ACCOUNT IN 4 WEEKS. I never signed up for a weekly subscription for 15 bucks, please check your subscriptions" - clash of wizards slave
4
"beware"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Shady app. Beware, you need to provide payment info to start a trial which cannot be canceled from the app. You need to cancel from your iPhones subscription settings" - Rdh0
5
"trial"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Shady app. Beware, you need to provide payment info to start a trial which cannot be canceled from the app. You need to cancel from your iPhones subscription settings" - Rdh0
6
"canceled"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Shady app. Beware, you need to provide payment info to start a trial which cannot be canceled from the app. You need to cancel from your iPhones subscription settings" - Rdh0
7
"scam"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Adrain. This thing is a scam" - Fr.loan
8
"money"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Beware!!. This is an expensive app! $10 a week and I didn’t realize it! They got a lot of my money before I realized it!! And I only scanned a couple things!! read carefully!!!" - tlkelly49
9
"scanner"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Scanner app. Need refund canceled but still charged on credit card for Cindy and Danny Spears Thanks" - Sunshine ours Sons
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
TOOK 60 BUCKS OUT OF MY ACCOUNT IN 4 WEEKS
I never signed up for a weekly subscription for 15 bucks, please check your subscriptions
operational
it won’t let me cancel
Shady app
Beware, you need to provide payment info to start a trial which cannot be canceled from the app. You need to cancel from your iPhones subscription settings
Adrain
This thing is a scam
Beware!!
This is an expensive app! $10 a week and I didn’t realize it! They got a lot of my money before I realized it!! And I only scanned a couple things!! read carefully!!!
money hungry
bombards you with requests to subscribe nonstop - basically between every action you perform - and does not let you back out of the request for your credit card immediately. miss this one.
Charge you even when they say they dont
This app says when you first try it they dont charge you but they do. They took the money out of my account and if i didn’t pay i couldn’t access the free 3 day trial. You have to be careful with fake reviews. I don’t like companies that lie.
Double charge and no option to cancel
I got this app a long while ago. Realized I was being double charged for the same account (at first I thought maybe it was someone in my shared family account who also got the subscription). Both of the subscriptions had my email. Canceled because I no longer needed it. Well, the app subscription shows as canceled in my settings, but I just got charged again. I’ve tried to contact support but no success. Am I condemned to paying 5 dollars a month forever, for no service? This is a scam.
Won’t refund
I tried this app as a trial and forgot to cancel the trial and the day it renewed it I went to cancel and request a refund. They denied it.
Scanner app
Need refund canceled but still charged on credit card for Cindy and Danny Spears Thanks
DONT BUY UNLESS YOU WANNA PAY
I had an image I wanted to convert into a PDF. Couldn’t download it without paying for their subscription for 9.99$ a month.
Scam
Do not work is a scam
Interesting
But not that interesting
A
B
Scanner
I was trying to get Robux and it got me here😐😐im very disappointed
Greed on full display
Let’s you scan then makes you pay… everything wrong with the world rn. Find god
Beware
You cannot export documents without a subscription.
Фигня
Отвратительное приложение. Без покупки не даёт сделать буквально ничего. Хотел сохранить 45 страниц, но не позволил без подписки ни в каком формате
Paid Garbage
Forces you to pay for every service
Good
Good
Subscription
The app is great!! It does a super good job scanning documents, size formatting, filtering colors, etc. The main issue I have is that you have to get a subscription in order to export your documents. And it’s $10 a week! I might as well save up for 3 months and buy a real scanner!
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)