Review Insights · App Store
Scanner App. JPG, Photo to PDF
Municorn Limited · 73,845 ratings · ★ 4.8
4.8
★★★★★
73,845 ratings
🎯 Build a better version
Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
5 negative reviews mention this · 45% of all complaints
★★★★★ "Subscription required. if you are looking for a free scanner, don't waste your time with this. It is also priced extremely high for what it does." - Abi.woods
2
"free"
5 negative reviews mention this · 45% of all complaints
★★★★★ "Subscription required. if you are looking for a free scanner, don't waste your time with this. It is also priced extremely high for what it does." - Abi.woods
3
"scam"
4 negative reviews mention this · 36% of all complaints
★★★★★ "Scam. Charges $9.99 a WEEK if you forget to cancel after the free trial. It is most definitely not worth even a one time $9.99 charge." - goose2319
4
"scanner"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Subscription required. if you are looking for a free scanner, don't waste your time with this. It is also priced extremely high for what it does." - Abi.woods
5
"cancel"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Scam. Charges $9.99 a WEEK if you forget to cancel after the free trial. It is most definitely not worth even a one time $9.99 charge." - goose2319
6
"trial"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Scam. Charges $9.99 a WEEK if you forget to cancel after the free trial. It is most definitely not worth even a one time $9.99 charge." - goose2319
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Subscription required
if you are looking for a free scanner, don't waste your time with this. It is also priced extremely high for what it does.
Scam
Charges $9.99 a WEEK if you forget to cancel after the free trial. It is most definitely not worth even a one time $9.99 charge.
Do not download this app!
I am extremely frustrated with my experience. I downloaded the Scanner app and canceled the free trial the same day. I did not continue using the app beyond that initial day, yet I was still charged for three consecutive weeks - $10.79 each time - totaling $32.37. I have since disputed this with Apple and they refuse to provide a refund.
DO NOT INSTALL / SCAM
After taking all the time to take pictures I found out I’m forced to sign up for their service to export my files. Just install adobe scanner it’s free and actually legit
horrible
you cant even export a single document without paying $10 a month
This app sucks
This app is not free. It is a constant scam just to try to get you to purchase their subscription for the app. Do not buy or use this app.
TOOK 60 BUCKS OUT OF MY ACCOUNT IN 4 WEEKS
I never signed up for a weekly subscription for 15 bucks, please check your subscriptions
operational
it won’t let me cancel
Shady app
Beware, you need to provide payment info to start a trial which cannot be canceled from the app. You need to cancel from your iPhones subscription settings
Adrain
This thing is a scam
Freezes
For the last couple of months, whenever I select a document or photo to be scanned or uploaded, the app goes black and shutdown. What’s going on? I paid for the annual subscription already, so that’s the only reason why I’m still trying to use.?
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)