Review Insights · App Store
Scanner App - Scan PDF & Docs
TAPSUITE YAZILIM HIZMETLERI ANONIM SIRKETI · 23,980 ratings · ★ 4.6
4.6
★★★★★
23,980 ratings
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Top complaints - extracted from 58 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
19 negative reviews mention this · 33% of all complaints
★★★★★ "There is nothing “FREE” about this app.. This app doesn’t even have a free trial. It’s advertised as “FREE” but there is absolutely nothing you can do with your documents unless you pay." - Donald Keyfingers
2
"cancel"
12 negative reviews mention this · 21% of all complaints
★★★★★ "Scam.. This app will continue to charge you after you have cancelled." - Tru_kep
3
"subscription"
11 negative reviews mention this · 19% of all complaints
★★★★★ "“Free” trial not free. I downloaded this app to use for one document during the “free” trial, cancelled subscription on the same day and was still charged. Predatory." - Hjfrey
4
"without"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Don’t do it. You have to pay like every where else but don’t worry if you have a smartphone which I’m sure you do you can do it without 3rd party app 1. Go to your notes 2. Make a new one 3. Click on the paper clip 4. Click Scan documents 5. Scan a…" - The only 1.0
5
"trial"
7 negative reviews mention this · 12% of all complaints
★★★★★ "There is nothing “FREE” about this app.. This app doesn’t even have a free trial. It’s advertised as “FREE” but there is absolutely nothing you can do with your documents unless you pay." - Donald Keyfingers
6
"charge"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Scam.. This app will continue to charge you after you have cancelled." - Tru_kep
7
"scan"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Don’t do it. You have to pay like every where else but don’t worry if you have a smartphone which I’m sure you do you can do it without 3rd party app 1. Go to your notes 2. Make a new one 3. Click on the paper clip 4. Click Scan documents 5. Scan a…" - The only 1.0
8
"save"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Don’t do it. You have to pay like every where else but don’t worry if you have a smartphone which I’m sure you do you can do it without 3rd party app 1. Go to your notes 2. Make a new one 3. Click on the paper clip 4. Click Scan documents 5. Scan a…" - The only 1.0
📋 All 58 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
There is nothing “FREE” about this app.
This app doesn’t even have a free trial. It’s advertised as “FREE” but there is absolutely nothing you can do with your documents unless you pay.
Scam.
This app will continue to charge you after you have cancelled.
Fair
Not easy to remove app
“Free” trial not free
I downloaded this app to use for one document during the “free” trial, cancelled subscription on the same day and was still charged. Predatory.
Don’t do it
You have to pay like every where else but don’t worry if you have a smartphone which I’m sure you do you can do it without 3rd party app
1. Go to your notes
2. Make a new one
3. Click on the paper clip
4. Click Scan documents
5. Scan as many documents as needed
6. Click save and you’re done
That’s for iPhone not sure how to on other phones but it’s available in most if not all smartphone.
1. Go to your notes
2. Make a new one
3. Click on the paper clip
4. Click Scan documents
5. Scan as many documents as needed
6. Click save and you’re done
That’s for iPhone not sure how to on other phones but it’s available in most if not all smartphone.
Not free
Charges you later on for a “free trial”
Charge without authorization
App is forcing a subscription after a trial. Canceled after the first day and still got charged.
Not really free
Can’t export, save to phone, or otherwise make the scan available to other apps without paying. So it’s worthless.
Makes you pay money
It converts whatever you want to whatever but then makes you pay money to have the converted picture
Annoying to delete
Annoying to delete tries to only help you paid not anything else
worst app ever
why is everything behind a paywall all i need was to make a jpeg picture to pdf for my college and it couldn’t do that without a subscription. do better
Hidden fees
You need to be careful while you use this app. If you ended up sending a scan to your email after cancel the subscription, the app will automatically resubscribe you with the pro version which costs $14 a week without notifying you.
Garbage app
Legit half of the features don’t work, then you pay for them and they still DONT WORK
not free, not great
app sucks and is crazy expensive.
Subscription
They bait you into a subscription without telling you after you wasted your time using the app
Sucks
Why can’t i find where to cancel? I’m disputing with my bank if you charge me!
Must pay to save a document to device
This app that you convert anything to a PDF, but will not let you save it to your phone or email it or do anything with it without paying for their premium services
Here, you can pay for what others offer for free.
It seems free until you try to save, then they want to charge you. Even if it's only 50¢, other apps offer the same service for free. Don't download this one.
Email not sending
I tried sending via email and it is not sending
Cheap and not clear
Not clear at all
App
Can’t even cancel my free trial
$11.99 per week to share docs
Free app, great! Asks for a review before I even get to scan my first document, sus. Scan important docs and try to share them, $11.99 per WEEK to unlock pro so I can send a document. Wild.
Not free at all
To do anything with your scans you have to subscribe. $11.99 weekly!!!!
Mustapha
I’ts a bad app don’t download it
TERRIBLE SCAMMMMMMMM
The final result was terrible. It looked like my child couldn’t figure out the office copier. I canceled my subscription the same day, and they’re still trying to charge my card.
Not Free
Paid app, waits till you are done scanning to offer a subscription.
Disappointed
I spend lots of time to scan an doc and in the end they asked for money. They should have tell it before. They wasted my time and it was an urgent work.
Trash
Trash
Not free
Came up when I searched free pdf converter. It’s not free.
Subscribtion scam
It’s 13 a month, “cancel anytime “ but it literally won’t let me cancel it.
good but have to pay to export
gotta pay
Do not recommend
Contact and support links not operational. No way to cancel!!
Don’t recommend
It takes wayyyyy to long to load it’s been 2 weeks and still not finished or even close
Pésima
Ofrecen cosas que no cumplen , antes de descargar esta app verifiquen mejor yo la voy a eliminar ahora mismo
Don’t use
This app sucks just take a picture it won’t cost you anything
Don’t use this app it’s a scam
Apparently, even if you cancel, you can’t get your money back. They’ll continue to charge you indefinitely. I’ve been charged now four times and they won’t cancel my subscription so I have to change my entire banking situation because of this stupid app.
Cannot cancel- or at least locate an option
I have emailed three times for help with no response
Did not work as described
This app did not work as described would not save multiple files not a free app
psa
requires subscription to export files after allowing you to fully scan your document. do not use/support them
bad
not free
Wtf
Don't waist the time
This is not free!
This app allows you to convert the files, but after converting, it requires you to subscribe to their service on a .49 cent trial that goes up to 15 dollars a month after 7 days in order to move the converted files from the app. Don’t waste your time.
stupid
terriable
Terrible
Terrible. Cannot cancel subscription as indicated
Don’t Download
Needed a downloader to turn files into PDF. This app seemed like the cheapest they had a pop-up that said that I can pay $.68 for 48 hours. That was Monday 6/1/26. Here we are 6/3/26 and they have took $39.95 out of my account. I can’t contact them as a pop up says I dont have an email listed and it’s no where for you to add it. I’m over it. Let me call my back. This is sickening
Not free
Expensive
SCAMMER app
Yet another tool that markets itself as free, but does nothing unless you pay $12 a WEEK do not download this garbage
Cancel this I can get notes for free. I don’t want this. No one wants to seem to help me with it.
I’ve been trying to cancel this now help me out
Document
Document never downloaded
Not free
This app isn’t helpful- you can save or share your scanned images without buying a subscription- at $11.99 a week!
+ 8 more in the clipboard copy
Sentiment summary
90%
Positive (4-5★)
2%
Neutral (3★)
8%
Negative (1-2★)