Review Insights · App Store
Scanner - Scan PDF & Document
Luni · 219,783 ratings · ★ 4.7
4.7
★★★★★
219,783 ratings
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Top complaints - extracted from 67 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
17 negative reviews mention this · 25% of all complaints
★★★★★ "Free version unusable. Poor image quality worse than just taking a picture with phone camera. Non-premium version is not worth using" - akisoleil
2
"scan"
11 negative reviews mention this · 16% of all complaints
★★★★★ "More like Scammer app. I had been using this scanner app happily for a couple of years now. I’m a college student and I need to be able to scan handwritten work to submit as a pdf. Three months ago, I would have rated this app 5/5 stars, but the last few updates …" - Jackmerius Thaxtheritrix
3
"unusable"
10 negative reviews mention this · 15% of all complaints
★★★★★ "Free version unusable. Poor image quality worse than just taking a picture with phone camera. Non-premium version is not worth using" - akisoleil
4
"subscription"
9 negative reviews mention this · 13% of all complaints
★★★★★ "More like Scammer app. I had been using this scanner app happily for a couple of years now. I’m a college student and I need to be able to scan handwritten work to submit as a pdf. Three months ago, I would have rated this app 5/5 stars, but the last few updates …" - Jackmerius Thaxtheritrix
5
"every"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Subscription for everything. Monthly subscription = 1 star" - Femboygayboy
6
"version"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Free version unusable. Poor image quality worse than just taking a picture with phone camera. Non-premium version is not worth using" - akisoleil
7
"work"
8 negative reviews mention this · 12% of all complaints
★★★★★ "More like Scammer app. I had been using this scanner app happily for a couple of years now. I’m a college student and I need to be able to scan handwritten work to submit as a pdf. Three months ago, I would have rated this app 5/5 stars, but the last few updates …" - Jackmerius Thaxtheritrix
8
"watermark"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Watermark / Ads. Free version has frequent pop-up advertisements and each scan has a watermark." - ssam5522
9
"download"
8 negative reviews mention this · 12% of all complaints
★★★★★ "A complete scam. I am constantly being asked to upgrade to a more expensive version just to complete simple tasks. Don’t download." - lolsillypants
10
"scam"
7 negative reviews mention this · 10% of all complaints
★★★★★ "More like Scammer app. I had been using this scanner app happily for a couple of years now. I’m a college student and I need to be able to scan handwritten work to submit as a pdf. Three months ago, I would have rated this app 5/5 stars, but the last few updates …" - Jackmerius Thaxtheritrix
11
"trial"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Buyer beware. It works as well as the others but it’s expensive and when it shows how to cancel your ‘free trial,’ it gives misleading instructions. Go to your Settings -> Account -> Subscriptions." - JBWallenstein
12
"free trial"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Buyer beware. It works as well as the others but it’s expensive and when it shows how to cancel your ‘free trial,’ it gives misleading instructions. Go to your Settings -> Account -> Subscriptions." - JBWallenstein
📋 All 67 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
More like Scammer app
I had been using this scanner app happily for a couple of years now. I’m a college student and I need to be able to scan handwritten work to submit as a pdf. Three months ago, I would have rated this app 5/5 stars, but the last few updates have made the free version of this app nearly unusable. The app no longer allows me to take a wider picture and crop out what I want. The app attempts to hone in on writing but inadvertently crops out the entire margin and sometimes some of the writing. With the most recent update I have to watch two or three adds to save and edit my work. The app is constantly forcing me to watch adds and tries to make me pay for a subscription. I can’t work with this anymore.
Subscription for everything
Monthly subscription = 1 star
Watermark / Ads
Free version has frequent pop-up advertisements and each scan has a watermark.
Noo it’s other options that are better and won’t steal your money after you cancel.
Would not recommend
Porn advertisement display!!
Temu advertisers is using pornography as a way to get people to click on pictures. It is inappropriate and should be removed right away if children could be using this.
Don’t bother
App is a scam, tons of ads and you can’t export what you scanned without a watermark unless you pay $13. Major waste of time
A complete scam
I am constantly being asked to upgrade to a more expensive version just to complete simple tasks. Don’t download.
Scammer
They continue to charge you after you cancel your subcription. I notice it 3 months after I ended the subscription. It shows on your statement as PADDLENET LUNI. Bewear, scamming company. I have to call my cc to dispute the charges! How is this app allowed on APPLE store?
Frustrating
Extremely frustrating, ad after ads! Couldnt even scan one pic!!!!
Very bad experience
I paid for premium plan and after 100 pages it stopped and popped out of the app and I lost all 100 pages I already scanned
Absolutely Irritating
I have used this app in the past and had a really great experience. However, recently it has become overrun with ads. Every time I exit or enter any page, a 20 second video advertisement shows up that can’t be skipped. I am just left to bear it while practically ripping my hair out. Along with this, the crop feature does not work, and the buttons often get stuck. After a half an hour of trying to scan sheet music, I gave up when once again I was met with the same advertisement I had seen five times prior in the middle of fighting the crop buttons to actually do what they are supposed to. It’s safe to say this app has been deleted. For your own sanity, do not
download.
download.
Riddled with Ads
You know, maybe I could actually use this app if it didn’t spam you with an Ad literally everytime you press anything. Garbage app stay away.
Unusable
Ads make this app unusable. How about making a product that actually works before trying to monetize it.
Poor business model
I downloaded the app to scan two separate files. It wouldn’t allow me to save anything without a subscription. There is also a 10 page limit. I didn’t think scanning a few document with a camera I already owned required payment to someone but here we are. Best of luck to you if you’d like to try it out yourself.
Was fine. Now awful
The app was fine. Now anytime you press anything there’s an ad. It’s making the app unusable. The few ads before was fine, now it’s non stop.
Not good
Used to be okay? I paid for a subscription and they don't keep it current. I have reached out twice for help and no response. Too many adds and don't pay because it only works for a week then puts you back like you didn't pay
Unusable due to paywall
Immediately when opening the app there is an ad to try the Pro version which there is no way to close. Can't use the app unless you pay
Only ad wall. Can’t even sign up
Jokes on them, you can’t even sign up, you just get an ad wall that won’t close every time you open it. They’ve destroyed their app. Why even have it running? Also every product I see advertised I’m going out of my way to NEVER use.
Ben
This app is a scam. Do not download or open it. They stole my credit card information and charged my card without approval.
They force you to pay
L
Unusable
The app doesn’t let you use it at all unless you agree to sign up for a “free” trial which it starts charging you for immediately
By far the worst experience of all time.
Terrible design, riddled with gross ads you can’t escape from. Deceptive business practices. Doesn’t actually scan and convert, it’s no better than your camera. Do not waste your time.
Scam
This is a scam that took my billing info doesn’t show up in my subscriptions and only plays an opening ad but won’t open after the first time.
Advertisements
If you want to pay for a subscription and get tons of advertisements,…this app is for you.
Don’t download
Tons of ads. Make you pay for upgrade every two seconds. Don’t waste your time downloading
Greed
How much greedier can you get?
More like scam
App is a scam. Do not download
Not good
This app is not good too many ads and I can’t add more picture ???
Not so free trial
App offered 3 day trial I selected. Finally got past google apps, realized it wasn’t for me. I was charged full amount in day one.
Not free
You have to pay to use
Scammer not scanner
There are a ridiculous amount of adds and it’s always trying to trick you into paying
Glitchy
Doesn’t work
DO NOT SIGN UP FOR FREE TRIAL
I started a free trial and cancelled it immediately after within the accepted window. It showed as an inactive, cancelled subscription in my apple App Store Subscriptions menu. I still was charged a week later. This app should be removed from the App Store as they are attempting to charge customers without their consent. I had to go through a third party to request a refund. Do not use this app.
Download If You Love Ads
I was going to buy a premium account until advertisements popped up every 5 seconds while using the free version. If you LOVE ads, you’ll love this. I downloaded a different app. Works way better, and they don’t have ads.
For the Complicated Cancel
Try to trick you
scanning experience
worst scanner app i’ve ever downloaded
made me go through 4 different “free trials” and there was literally no button to deny the free trial unbelievably annoying then did all that to get hit with a 30 second no skip ad after scanning my first page which did not even scan correctly the competition is much better for sure
made me go through 4 different “free trials” and there was literally no button to deny the free trial unbelievably annoying then did all that to get hit with a 30 second no skip ad after scanning my first page which did not even scan correctly the competition is much better for sure
It was great for awhile
I use this often for work and it has been great for years. Within this year the pop up ads between every step have really slowed down my work efficiency. Deleting and looking for a new app.
Cant exit ads
Can’t click out of the ads. Unusable app. Not sure if it’s a bug maybe?
Can’t use with out signing up
Can’t use with out sign up
Can’t bypass free trial of pro app
Upon opening the app the first time it is impossible to decline the free trial of the pro service. Insta-delete.
Doesn’t work unless you pay for it
I tried to use it and it practically forced me to do the free trial for pro. You can’t scan if you don’t sign up, it just takes a picture of the page.
I hate this app
Wow, I’ve spent about 40 minutes now trying to get this app to work. And there’s always a glitch somewhere if it’s not error messages using AI it’s something else. I also had to manually go into my pictures and straighten them and fix some things because the system wasn’t recognizing it. I’m going go search for an alternative app now.
Is this a joke?
I can’t tell if this is a serious app. It takes blurry scans of your documents and plays an ad after each one to rub it in your face how it’s wasting your time. I wish I could give it negative stars.
How can it be 4.7 when is scam
App is mediocre but bills even if you cancel on time. There are lots of 1 star reviews but somehow the rating is 4.7. App directs you to Apple who of course does nothing to help ** AVOID THE SPP
Total garbage
Watermark makes app unusable
Horrible, frustrating
Incredible amount of ads, watermark included too. Scan quality is low and doesn’t lock on properly AT ALL, find any alternative, it will be better.
Bad quality
Quality of scans is not good
Not actually free
In order to remove the large watermark obstructing the corner of your document you have to pay for a subscription. So not actually free like advertised. I deleted it right away and download a different app that was actually free.
Progressively worse
Don’t waste your time.
Terrible quality scans
His is an incredibly overpriced app, that also scans documents terribly. You’re better off taking a photo yourself
+ 17 more in the clipboard copy
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)