Review Insights · App Store
Schiphol Amsterdam Airport
Schiphol Amsterdam Airport · 1,061 ratings · ★ 4.9
4.9
★★★★★
1,061 ratings
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Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"doesn"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Doesn’t update. My flight was delayed and Expedia let me know immediately and this app said my flight was still on time." - shellybear5
2
"flight"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Doesn’t update. My flight was delayed and Expedia let me know immediately and this app said my flight was still on time." - shellybear5
3
"version"
3 negative reviews mention this · 27% of all complaints
★★★★★ "New App. Aspire Lounge 41 is not included on maps in this version" - to_os
4
"info"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Was better before.. Where is the boarding time and why doesn't my watch receive alerts anymore after the app was overhauled. It wasn't broke before and performed perfectly but now it does less. I also had an instance when the gate info was never populated. Th…" - Smk268
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Was better before.
Where is the boarding time and why doesn't my watch receive alerts anymore after the app was overhauled. It wasn't broke before and performed perfectly but now it does less. I also had an instance when the gate info was never populated. This is sad because it was great before.
Bad UI
The app is jow ugly, the UI is aweful. the blue color is just so high contrast i cant look at the app. Also the app feels empty, poor choices, previous version eas much nicer
Buggy
Still needs work.
What happened to this app?!
It'd been working great up until a few weeks ago. Now When I try to add a departing or arriving flight the app simply crashes right after. It happens Every single time.
I've tried reinstalling but no change.
I wrote feedback and received no response.
A disappointment since indeed the app worked great.
I've tried reinstalling but no change.
I wrote feedback and received no response.
A disappointment since indeed the app worked great.
Spins and spins when opening -- developer, all the non-official-Schiphol apps open faster, so fixit!
Arrogant Schiphol wants to push their own app yet forgets the need of the frequent traveller -- even on my 4s it takes ages to open. It spins and spins and spins, whilst the unofficial apps do what is needed, fast opening, showing my flights info and no userid nor registration needed... Schiphol, nice that you wanted to make a bundle of all functionally in one app - yet pls - the core reason for this should be fast and frequent checkin departure and arrival Info of MY flights!!! Less is sometimes more
Not working :-(
This app doesn't work anymore.. The tower just spins and spins and spins forever! #fail
No English!
Nonsense!
Doesn’t update
My flight was delayed and Expedia let me know immediately and this app said my flight was still on time.
New App
Aspire Lounge 41 is not included on maps in this version
Not so happy with this app
Normally it gave accurate info, but today it keeps saying my flight leaves at 10:50 am but I received several emails from the booking site that the flight has been delayed until 3:15 pm !!! Bad info from the app ....
Language
Please made an English version
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)