Review Insights · App Store
Seanapps
My Boat Solutions · 69 ratings · ★ 4.1
4.1
★★★★★
69 ratings
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Top complaints - extracted from 8 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"doesn"
4 negative reviews mention this · 50% of all complaints
★★★★★ "Doesn’t Work. Horrible app. Once your free subscription ends and then you pay the $229 fee, it no longer works or shows any of your sensors. There are no easy instructions anywhere to figure out how to reset it. There are a lot of theories, but nothing s…" - UVaknin
2
"version"
4 negative reviews mention this · 50% of all complaints
★★★★★ "New Version is filled with errors. Sensors wrong, trips not recorded. Was this update tested before release?" - GCC1452019
3
"update"
4 negative reviews mention this · 50% of all complaints
★★★★★ "New Version is filled with errors. Sensors wrong, trips not recorded. Was this update tested before release?" - GCC1452019
4
"alerts"
4 negative reviews mention this · 50% of all complaints
★★★★★ "New version *Update*. I’ve just paid the $229 fee and I’m completely locked out because my boat is “rented out”. I’m getting ZERO support. Total fraud. Just got a response that it was fixed. Still no geofencing. Still can’t clear alerts. It doesn’t do what wa…" - Shjbruba
5
"work"
3 negative reviews mention this · 38% of all complaints
★★★★★ "Doesn’t Work. Horrible app. Once your free subscription ends and then you pay the $229 fee, it no longer works or shows any of your sensors. There are no easy instructions anywhere to figure out how to reset it. There are a lot of theories, but nothing s…" - UVaknin
6
"free"
3 negative reviews mention this · 38% of all complaints
★★★★★ "Doesn’t Work. Horrible app. Once your free subscription ends and then you pay the $229 fee, it no longer works or shows any of your sensors. There are no easy instructions anywhere to figure out how to reset it. There are a lot of theories, but nothing s…" - UVaknin
7
"sensors"
3 negative reviews mention this · 38% of all complaints
★★★★★ "Doesn’t Work. Horrible app. Once your free subscription ends and then you pay the $229 fee, it no longer works or shows any of your sensors. There are no easy instructions anywhere to figure out how to reset it. There are a lot of theories, but nothing s…" - UVaknin
8
"paid"
3 negative reviews mention this · 38% of all complaints
★★★★★ "New version *Update*. I’ve just paid the $229 fee and I’m completely locked out because my boat is “rented out”. I’m getting ZERO support. Total fraud. Just got a response that it was fixed. Still no geofencing. Still can’t clear alerts. It doesn’t do what wa…" - Shjbruba
9
"boat"
3 negative reviews mention this · 38% of all complaints
★★★★★ "New version *Update*. I’ve just paid the $229 fee and I’m completely locked out because my boat is “rented out”. I’m getting ZERO support. Total fraud. Just got a response that it was fixed. Still no geofencing. Still can’t clear alerts. It doesn’t do what wa…" - Shjbruba
10
"year"
3 negative reviews mention this · 38% of all complaints
★★★★★ "New Update has huge regressions. It’s lost my travel history over the last year, doesn’t have the most useful feature - anchor alarm, doesn’t show the past and current alerts. They also make you set up a new account with no notice or warning. The new app looks really nic…" - JonnoZA
11
"show"
3 negative reviews mention this · 38% of all complaints
★★★★★ "Doesn’t Work. Horrible app. Once your free subscription ends and then you pay the $229 fee, it no longer works or shows any of your sensors. There are no easy instructions anywhere to figure out how to reset it. There are a lot of theories, but nothing s…" - UVaknin
📋 All 8 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Doesn’t Work
Horrible app. Once your free subscription ends and then you pay the $229 fee, it no longer works or shows any of your sensors. There are no easy instructions anywhere to figure out how to reset it. There are a lot of theories, but nothing seems to work. This app and devices are ridiculous.
New Version is filled with errors
Sensors wrong, trips not recorded. Was this update tested before release?
New version *Update*
I’ve just paid the $229 fee and I’m completely locked out because my boat is “rented out”. I’m getting ZERO support. Total fraud.
Just got a response that it was fixed.
Still no geofencing. Still can’t clear alerts. It doesn’t do what was advertised. Still a FRAUD.
Just got a response that it was fixed.
Still no geofencing. Still can’t clear alerts. It doesn’t do what was advertised. Still a FRAUD.
New Update has huge regressions
It’s lost my travel history over the last year, doesn’t have the most useful feature - anchor alarm, doesn’t show the past and current alerts.
They also make you set up a new account with no notice or warning.
The new app looks really nice but it’s not ready and should not have been released yet.
They also make you set up a new account with no notice or warning.
The new app looks really nice but it’s not ready and should not have been released yet.
New version not working
The new version sends alerts but they don’t show on the app and no way to remove the badge notification on iPhone.
No good at all
App does not work with new boat that was installed on new Jeanneau. No communication, no help. Good thing it is free for the 1st year. Do not pay for it! Update 2026 the developer just contacted me after 1 year, thank you for proving my point.
Yikes! Doesn’t work and No support! Can I get my money back?
Yikes! Bought my boat pre-owned and this was transferred to me. Sounded great so I paid $109 for the year. Turns out the geo location is wrong, NMEA sensors are all “off” - and no support option anywhere to be found. The support link in the AppStore actually links to the french (!) website where they promote the unit (Does anyone at Apple check these links?) Yikes! I think this was a really bad choice….
New version is horrible
I just paid over $200 to renew my free subscription 10 days ago and open the app today and everything is changed. I can’t read my full battery voltage it just says 12…. Alerts are missing, half my trips don’t show the chart. What a bait and switch. I want my money back.
Sentiment summary
77%
Positive (4-5★)
3%
Neutral (3★)
20%
Negative (1-2★)