Review Insights · App Store
Second Phone Number ™ 2nd Line
Pretty Boa Media Ltd · 4,988 ratings · ★ 4.5
4.5
★★★★★
4,988 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
10 negative reviews mention this · 30% of all complaints
★★★★★ "doesn’t work. scam doesn’t work" - Liam1429
2
"text"
7 negative reviews mention this · 21% of all complaints
★★★★★ "Adam B. Text message didn’t work from the start" - Music Maniaco
3
"doesn"
5 negative reviews mention this · 15% of all complaints
★★★★★ "doesn’t work. scam doesn’t work" - Liam1429
4
"doesn work"
5 negative reviews mention this · 15% of all complaints
5
"number"
5 negative reviews mention this · 15% of all complaints
★★★★★ "App not working ❌. The app doesn’t work. Support via email doesn’t respond to our messages. The support option within the app doesn’t work either. The app doesn’t open at all. Please fix it queckly. We purchased but we weren’t given a number from prettymoba b…" - viniyarsky
6
"trash"
5 negative reviews mention this · 15% of all complaints
★★★★★ "SCAM, THEY WILL CHARGE YOU AFTER YOU CANCEL. i cancelled my free trial (which was stupid anyways because it never even gave me a phone number and never worked in the first place) and they still trying to charge me $7.99! beware! they'll steal from you and scam you with an app that's t…" - druholt
7
"send"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Not good. I can’t send out messages" - mimi's cuisine
8
"money"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Waste of money and lack of support. I bought credits from this app in order to be able to speak to my friend internationally without getting a SIM card and being in the us and my calls from them never go through. When I look back at the app I always have missed calls that I n…" - robingthehood17
9
"message"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Adam B. Text message didn’t work from the start" - Music Maniaco
10
"support"
4 negative reviews mention this · 12% of all complaints
★★★★★ "App not working ❌. The app doesn’t work. Support via email doesn’t respond to our messages. The support option within the app doesn’t work either. The app doesn’t open at all. Please fix it queckly. We purchased but we weren’t given a number from prettymoba b…" - viniyarsky
11
"messages"
4 negative reviews mention this · 12% of all complaints
★★★★★ "App not working ❌. The app doesn’t work. Support via email doesn’t respond to our messages. The support option within the app doesn’t work either. The app doesn’t open at all. Please fix it queckly. We purchased but we weren’t given a number from prettymoba b…" - viniyarsky
12
"free"
4 negative reviews mention this · 12% of all complaints
★★★★★ "SCAM, THEY WILL CHARGE YOU AFTER YOU CANCEL. i cancelled my free trial (which was stupid anyways because it never even gave me a phone number and never worked in the first place) and they still trying to charge me $7.99! beware! they'll steal from you and scam you with an app that's t…" - druholt
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
doesn’t work
scam doesn’t work
Business
Patient
Antiques
Antiques
Fer
Fff
Adam B
Text message didn’t work from the start
Horrible
No instructions, not with the time
Oskskkss
Skisksksks
App not working ❌
The app doesn’t work. Support via email doesn’t respond to our messages. The support option within the app doesn’t work either. The app doesn’t open at all. Please fix it queckly. We purchased but we weren’t given a number from prettymoba big company!! I am sorry for this situation.
Terrible
You don’t even get to choose your own phone number
Worst app for using secondary phone
Text feature doesn't work because the destination phone number is within US and Call notifiations don't work either. The 1 star review is because the support email is of no use. Sent multiple emails for help but no one cares. I would rather pay $10 and get better app.
Don't do it
Just delete this immediately trust me
SCAM, THEY WILL CHARGE YOU AFTER YOU CANCEL
i cancelled my free trial (which was stupid anyways because it never even gave me a phone number and never worked in the first place) and they still trying to charge me $7.99! beware! they'll steal from you and scam you with an app that's trash and don't even work. if you don't wanna lose $8 and give it away for free, don't sign up!
Not good
I can’t send out messages
Waste of money and lack of support
I bought credits from this app in order to be able to speak to my friend internationally without getting a SIM card and being in the us and my calls from them never go through. When I look back at the app I always have missed calls that I never get notified and I sent an email out to the support email on the app and they never responded back to me.
Can’t cancel
They make it impossible to cancel.
Trash
Can only send a text to virtual numbers after taking my money. Trash!!
Can’t cancel
It’s a silly app. I don’t know how people are using this. Just trying to use it in the US and even the country code work. What a waste.
Took money from me !
I didn’t even get to text on this malfunction of an app smh but charged me 3.99 smh !!
Doesn't work
Text messages are never delivered
Deceptive
No toll free option available.
Terrible
I have yet gotten a message to send or a call to go out . I have used several other apps like this and they are steps above this app. This app does not work It does not give clear-cut directions on how to sync your iPhone contacts it’s just not very well put together app and I want a refund.
Not working Correctly
If I could give nothing I would. First want let you send message and customer service don’t any emails. Don’t waste your time or money!!!!
Not happy so far
It will let me type in the person to send it to, but will not let me type in message. What do you have to do to write a message, this is ridiculous
Offered Fake Free Trial
I chose the free trial and a number. When I go to text, it froze. I tried making a call, freezes. Then, settings tells me I have NO Active Number? Whatttt???
Trash app
Yeast app should not be on the App Store
Trash - minus 0.1 stars
Zero reply to emails . Non exist support. Always issues. Numbers erase without warning
Nice app but too slow in loading 😫
Please you guys should change some fitures on it
It’s not working
I don’t like it
Can’t use it to verify WhatsApp and can’t receive any messages
Can’t use it to verify WhatsApp and can’t receive any messages
trash
how am i suppose know if it’s worth it if i cant even use it for free
Download doesn’t work
Don’t wast your time. Deleting after 5min
Major waste of time and money
Does not work
Love it
It’s good
can’t text
why can’t you text if there is a text option
Nada bueno
No puedo hacer llamadas
Sentiment summary
88%
Positive (4-5★)
4%
Neutral (3★)
9%
Negative (1-2★)
