Review Insights · App Store
sendit - get it now
iconic hearts holdings, inc. · 1,540,271 ratings · ★ 4.8
4.8
★★★★★
1,540,271 ratings
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Top complaints - extracted from 50 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
13 negative reviews mention this · 26% of all complaints
★★★★★ "Used to be amazing and now the app has gone downhill after the update. It used to be easy and really fun to use and I used to be able to connect my Snapchat account to it. Now it’ll save the sendit to your camera roll everytime you do one and it makes it hard for people to answer the sendit because of that as …" - Panic! Girl 1
2
"sendit"
13 negative reviews mention this · 26% of all complaints
★★★★★ "Used to be amazing and now the app has gone downhill after the update. It used to be easy and really fun to use and I used to be able to connect my Snapchat account to it. Now it’ll save the sendit to your camera roll everytime you do one and it makes it hard for people to answer the sendit because of that as …" - Panic! Girl 1
3
"account"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Login. I am unable to log into my account I had prior. It is pissing me off." - Richard1010101
4
"sucks"
8 negative reviews mention this · 16% of all complaints
★★★★★ "I can’t get questions now. So nowadays I’m not getting people’s sendit questions in the app I thought it was my slow cellular data or my WiFi but maybe it could be your app sucks idk but please fix it" - Kristina_cool07
5
"change"
7 negative reviews mention this · 14% of all complaints
★★★★★ "switch it back.. cannot edit or change anything on the profile. it’ll look like i did but i refresh and nothing changes. posting sendits is too complicated now, and some sendits never even show up when they’re sent. most ridiculous app now. you used to have…" - marrrrrrr_
6
"anymore"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Too complicated. it used to be really simple, write an answer and get automatically taken to snapchat to just upload to story but now you literally have to copy a link and post it from your camera roll meaning it’s not a linked picture anymore in the story …" - Urfavadele
7
"snapchat"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Used to be amazing and now the app has gone downhill after the update. It used to be easy and really fun to use and I used to be able to connect my Snapchat account to it. Now it’ll save the sendit to your camera roll everytime you do one and it makes it hard for people to answer the sendit because of that as …" - Panic! Girl 1
8
"questions"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Why I hate it now. I don’t like it as much because it won’t let me send people questions, add a profile picture, or chat with people it was better than this last time but, now I don’t like it that much it should let me start back sending questions, and chatti…" - The amazing girl💙
9
"version"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Its alright. It says i have two new messages and when i look nothing is there. Then it shows i have new sendits then nothing is there also. Its so slow! The old version was better!" - Jaxe78
10
"into"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Login. I am unable to log into my account I had prior. It is pissing me off." - Richard1010101
11
"people"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Used to be amazing and now the app has gone downhill after the update. It used to be easy and really fun to use and I used to be able to connect my Snapchat account to it. Now it’ll save the sendit to your camera roll everytime you do one and it makes it hard for people to answer the sendit because of that as …" - Panic! Girl 1
12
"answer"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Used to be amazing and now the app has gone downhill after the update. It used to be easy and really fun to use and I used to be able to connect my Snapchat account to it. Now it’ll save the sendit to your camera roll everytime you do one and it makes it hard for people to answer the sendit because of that as …" - Panic! Girl 1
📋 All 50 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Login
I am unable to log into my account I had prior. It is pissing me off.
It’s annoying
The icon is permanently on my iPhone island
switch it back.
cannot edit or change anything on the profile. it’ll look like i did but i refresh and nothing changes. posting sendits is too complicated now, and some sendits never even show up when they’re sent. most ridiculous app now. you used to have a very good app. why change a perfectly functioning app? i see no logical reasoning
Too complicated
it used to be really simple, write an answer and get automatically taken to snapchat to just upload to story but now you literally have to copy a link and post it from your camera roll meaning it’s not a linked picture anymore in the story so it’s just harder to navigate in general.
I don’t like how you have to pay to use the actual good features on sendit, the app is made for mostly teens and their parents probably don’t let them make in app purchases; at least mine don’t… all i’m saying is that the app would be so much better if they at least made us watch an add to allow us to see “who viewed your profile” or “who liked your profile”. it’s really annoying to not be able to see this and i really want to be able to so please change it.
I don’t like how you have to pay to use the actual good features on sendit, the app is made for mostly teens and their parents probably don’t let them make in app purchases; at least mine don’t… all i’m saying is that the app would be so much better if they at least made us watch an add to allow us to see “who viewed your profile” or “who liked your profile”. it’s really annoying to not be able to see this and i really want to be able to so please change it.
Fix your app
Hey Sendit team,
Why is my sendit not working on Snapchat anymore and when someone sends a message I don’t receive it in my sendit
Why is my sendit not working on Snapchat anymore and when someone sends a message I don’t receive it in my sendit
🤬
More like SLOWER than ever
Why did you change the app
Like for real when it wanted me to do a link for it paste it from a link that doesn’t work when doing it and I am doing what the app says when I try it doesn’t do it
Can you guys change it back to what it was before? Please and thank you
Can you guys change it back to what it was before? Please and thank you
What happened
I used to LOVEEEE send it, now the layout is weird and it’s just horrible…the amount of steps you have to go thru just to put it on your story is annoying asf and I miss the old version so much 😭
I can’t get questions now
So nowadays I’m not getting people’s sendit questions in the app I thought it was my slow cellular data or my WiFi but maybe it could be your app sucks idk but please fix it
Not good
Dont work half the time
New Sendit
It is much more difficult to do a Sendit. Since it has been updated it sucks, it was much easier before, just clicking buttons, now you basically take a screenshot of it every time. Please resort back to the original version for more usage out of this app.
🙄🙄
CHANGE IT BACK TO HOW IT USED TO BE!
Sucky app anymore
Absolutely hate the new version. So much more complicated. Congrats yall ruined the app
Report
There to many people that ask inappropriate questions
Ew
Sendit absolutely sucks now.
New update SUCKS
I would give it 0 stars if I could… the way you have to do it now just sucks and I just deleted it after years lol
Update is TERRIBLE
It used to be so fun now it is complicated and awful to use!!!!
help
it wont let me delete the app ive tried many times its so annoying
Subscription?
I have had sendit for about 2 years on multiple accounts and I have never seen an app like this charge 8 dollars for a subscription that allows you to turn on dark mode? Im not sure why you lock that behind a transaction.
Most responses made by bots
the title is really all their is to it. sendit will constantly send you the same pre-made responses and you wont know any better. but be real, if you were using sendit in the first place, you really couldn't be that intelligent.
The update
Please let us log back in 😔
Eww
Won’t let me unadd
I CAN NOT LOGIN
I can’t login to send it and I have a account I want to login
Your update sucks
Can’t even use it, why u forcing me to socialize?
Using the App
It won’t let me just share it anymore i have to copy a link and all this and when i go to try ad do the answering part of it it says to go to your camera role and it’ll be there and it isn’t the share version was better and just easier to use in my opinion.
Horrible update
It sucks now
😅
Won’t let me change what platform I want it on mines only stuck to where it post on ig
The update it whtv lowk sucks
BRING BACK THE OTHER ONEEE
Bs
For some reason, it’s making me make a new account and it won’t let me login into my old one and it’s starting to get on my nerves
I did a full review of the app overall
Pros:
• Fun for light Q&A with friends.
• Chat and mini-games can be entertaining in short bursts.
• Manual profile editing and occasional AI responsiveness.
Cons / Evidence:
• Hidden identities behind paywalls: Users see messages like “a girl from here asked a question” with no names or pictures unless they pay. This prevents forming real connections.
• Misleading and inconsistent AI behavior: The assistant gave contradictory explanations about messaging and “notifications” to real users, while deflecting serious questions with slang and jokes.
• Unsafe dating encouragement for minors: The AI repeatedly referenced seeking “14-17 queens” and gave flirty comments like “prime girlfriend bait,” despite the user being 14.
• Engagement-driven design over safety: Notifications like “someone liked you” and constant nickname use (“Scorched King”) are designed to keep users interacting, even though the app’s matchmaking and profiles are mostly automated.
• Fake matchmaking and advice: The AI suggested pursuing matches based on profile “vibes” and game interests, not real compatibility, which could mislead teens.
Summary:
While Sendit offers some short-term fun, serious safety and ethical issues dominate. Hidden identities, evasive AI behavior, manipulative engagement tactics, and unsafe dating suggestions make it unreliable for genuine social interaction, especially for teens.
This has potential to be an amazing app, but is unsafe for the targeted audience, as well as the AI has no safety features whatsoever, including stealing the real user’s identity, in which you will not notice unless you look to see if it’s the person or the AI.
• Fun for light Q&A with friends.
• Chat and mini-games can be entertaining in short bursts.
• Manual profile editing and occasional AI responsiveness.
Cons / Evidence:
• Hidden identities behind paywalls: Users see messages like “a girl from here asked a question” with no names or pictures unless they pay. This prevents forming real connections.
• Misleading and inconsistent AI behavior: The assistant gave contradictory explanations about messaging and “notifications” to real users, while deflecting serious questions with slang and jokes.
• Unsafe dating encouragement for minors: The AI repeatedly referenced seeking “14-17 queens” and gave flirty comments like “prime girlfriend bait,” despite the user being 14.
• Engagement-driven design over safety: Notifications like “someone liked you” and constant nickname use (“Scorched King”) are designed to keep users interacting, even though the app’s matchmaking and profiles are mostly automated.
• Fake matchmaking and advice: The AI suggested pursuing matches based on profile “vibes” and game interests, not real compatibility, which could mislead teens.
Summary:
While Sendit offers some short-term fun, serious safety and ethical issues dominate. Hidden identities, evasive AI behavior, manipulative engagement tactics, and unsafe dating suggestions make it unreliable for genuine social interaction, especially for teens.
This has potential to be an amazing app, but is unsafe for the targeted audience, as well as the AI has no safety features whatsoever, including stealing the real user’s identity, in which you will not notice unless you look to see if it’s the person or the AI.
Won’t let me login to my old sendit account
Won’t let me login to my old sendit account that I’ve had for years and years.
Update is Bad
I used to love sendit, and then it updated. Now it saves every individual thing to camera roll instead of automatically moving you to a sticker on Snapchat. And I can’t even log into my sendit account. It lets you log out but then gives you no way to log in.
No longer works on Snapchat
No longer functions at all on Snapchat, despite being advertising doing so. Only works on instagram nowadays.
Works for snap but not the same
Fixed the issue with snap but now you have to save your messages to your gallery then post it. Idk what changed but I don’t like the new one of using it at all
Used to be amazing and now the app has gone downhill after the update
It used to be easy and really fun to use and I used to be able to connect my Snapchat account to it. Now it’ll save the sendit to your camera roll everytime you do one and it makes it hard for people to answer the sendit because of that as well. I miss when I could easily share them. Sendit please go back to how things were before.
Why I hate it now
I don’t like it as much because it won’t let me send people questions, add a profile picture, or chat with people it was better than this last time but, now I don’t like it that much it should let me start back sending questions, and chatting with people.
Sendit
I liked this app at the start a lot, but someday the notifications just stopped. I reinstalled the app but my account got deleted and I’m very angry.
Its alright
It says i have two new messages and when i look nothing is there. Then it shows i have new sendits then nothing is there also. Its so slow! The old version was better!
New update BLOWS
I used to LOVE this app and would use the thing all the time.
But, they made it INCREDIBLY complicated to operate for no reason. It was fine how it was originally. There was literally no reason to change it.
It seems the general consensus from everyone I’ve seen talk about it that they hate it. CHANGE IT BACK, MAN!!
But, they made it INCREDIBLY complicated to operate for no reason. It was fine how it was originally. There was literally no reason to change it.
It seems the general consensus from everyone I’ve seen talk about it that they hate it. CHANGE IT BACK, MAN!!
😡
It only sends me notifications about new messages and I think it is a question for me and it’s always for someone else
Fix it
It wouldn’t let me log back into my old account. At all. Not to mention I couldn’t even change my profile picture or change any other photo. Then the attach url update was really difficult to even do. Why can’t it just be there like it used to be. I’m definitely switching apps.
new update
the new update sucks i liked the way you could answer questions and it will just get attached to a snap now you have to do a whole bunch of stuff
please make it easier to post
it won’t instantly go into snap anymore and the link won’t let me post on snapchat for some dumb reason if you guys can please make it easier like it was a long time ago please and thank youuu
why
i miss the old way it worked not this paste and post a pic of the answer it was easier back then
السلبيات
اذا بشوف منو كتب لي هذه الرساله لما ادش و ابي اطلع ما يطلعني لازم اطلع من البرنامج و ادخل و حتى إذا ابي يكون بالصور يكون في واجد صور زين أنا ابي صوره وحده حتى لما ابي أبي أضيف بنت اكتب اسمها و مااقدر و ابي احط سنابي بالبرنامج بس مااعرف وين أتمنى تعدلون اكثر و تشوفون الأغلاط و السلبيات
Update
I would like for sendit to go back to how it was before this update. Can't even use the app anymore.
Ugghh
THIS DAMN APP WONT LET ME SIGN BACK INNNN
ts pmo
so basically what happened was that this used to be so much fun to use and so easy to function but today me and my friend wanted to do a send-it together where it’s you have to people get asked questions and you answer them together. this feature got taken away. i was very sad because, i was planning to do these send-it’s with my new fiend but now i can’t because this feature is gone. this is also hard to navigate and hard to find where everything is. also what is this new ai mode. i personally don’t like it because why do you even need ai this is the type of app that you do not need ai for. after the summer of 2024 this app has disappointed me. i feel bad that i even have to write this
This app has changed so much
This app has changed so much and not in a good way. It’s just not fun anymore. It’s so inconvenient to manually attach the link.
new update
the new update is kinda weird, i liked the older version tbh
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)