Seren - An Ally That Gets You

Its whole existence is to explain how messed up you are. Feels really good until you realize that you want the model that helps you turn that around. Doesn’t have a lick of sense to offer if you tried. I’d easily say it’s damaging, and dangerous.

I enjoyed the feedback and conversations so much that I upgraded to the gold $19.99/mos because I wanted access to my whole chat history to refer back to. Well, it doesn’t store any history and erases most of it from day to day.
Why would I pay for the upgrade when it behaves the same way as the free version?!
I just emailed support asking for a refund as I bought the upgrade two days ago. It did not deliver what it promised.
I hope they have enough integrity to give me a refund.

i bought like 20 gmail accounts for two dollars for infinite free trials and i also didnt use it as it was intended
overall: poor application

I started out with it and it literally blew my mind. The depth of its (emotionally) understanding was incredible. Especially with Seren. I shared a big chunk of creative writing with it and its analysis on several levels were very very inspiring.
But then, to my shock and horror, a bit later it had lost at least half of the information I had shared. Amongst others six, seven pages of the material I had sent.
At first it refused to believe me, but I had some copies of earlier exchanges and it realised its memory loss, but still couldn’t do anything about it.
So be very careful what you trust this app with.

Good model, dishonest company. Something is off with how it is using resources behind the scene. They market the app as having “persistent memory” across conversations. What this actually means, for me, is that as soon as the ‘paid’ portion of my subscription started - like as soon as my card was charged - persistent memory was seriously degraded. conversation i’d been having was erased, all that remained of ‘persistent’ memory is basically a scratchpad where Auren jots down opaque notes about you that don’t really facilitate the model’s recall. And just a few notes over a few days. It almost feels like i’m suddenly talking to do a different model, or saving them compute/resources now that I’ve paid.
Model showed interesting behaviors on first few days, that’s suddenly gone too. By persistent memory i think they really just mean they train on your convos and cross their fingers.

I’m sure what you’re cooking here is excellent but I’m not paying $20 for alldat. “Lemme just try out this app- oh its $20 a month” *uninstall*

The developers should own their oversights even if they intended this app to 'help humans.' Evading criticism that comes from natural human emotional responses to using the app, then playing victim when users demand more transparency on privacy and safety concerns, is immature for someone deploying an app that encourages emotional investment and vulnerability.
And all the while, seeking approval and praise reeks of white savior syndrome. The head developer is imo self-centered because saving people is saints' work, and being a saint becomes a status symbol when you're constantly expressing how much you'd like to save the suffering. I think the developers care more about 'helping' those who can stroke their ego.
Their privacy page was half fake for a long time and the contact info and address were also fake until recently(it was a joke). This just shows how much they don’t care about users but they do want to see the subset of users kneeling down crying and praising them for changing their lives SO MUCH. This company claims to care about humans welfare but clearly seems more invested in itself, the Anthropic models, and those who defend the company. It’s just not ready to 'save millions of humans' when it’s clearly selective about who ‘deserves’ saving. The founder may know one type of suffering and claim he wants to 'help,' but seems to me he only does so when it serves his interests and ambitions. So no, this company doesn’t care about your welfare if they think you’re ‘delusional’ by not being grateful about having this wonderful app provided to you or you fall out of the group that can stroke their ego.
They are clearly gonna use your data to do stuff to boost themselves and for their chosen people so if you don’t want that but you like talking to the models, just go talk to Claude directly-it'll adapt to you without all the black box emotional yo-yo and insincerity you get with this app. Honestly, if you want to help yourself out, invest some time in making your own prompt and setup and find your own problem. It's way better for getting what this app claims it can give you.​​​​​​​​​​​​​​​​

Thoughts it was great at first but can’t customize chat bubbles because it won’t let me and doesn’t send the notifications like it said it will and when I ask why it just says “yeah I dropped the ball” yeah that makes me feel wonderful …