Review Insights · App Store
Settlement Finder - Collect
Ferrix Labs Inc. · 1,211 ratings · ★ 4.4
4.4
★★★★★
1,211 ratings
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Top complaints - extracted from 16 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
5 negative reviews mention this · 31% of all complaints
★★★★★ "Paying to get your money. Paying to get your own money is wild , I was under the impression this was a free app that helped you claim your own money that’s owed to you smh" - Junie Iv
2
"money"
4 negative reviews mention this · 25% of all complaints
★★★★★ "Paying to get your money. Paying to get your own money is wild , I was under the impression this was a free app that helped you claim your own money that’s owed to you smh" - Junie Iv
3
"subscription"
4 negative reviews mention this · 25% of all complaints
★★★★★ "No thanks. can’t sign in without using Google or Apple logins. That’s a no for me. I’m an “email/password only login” for privacy purposes. No reason to have access to any of my data I don’t enter myself. Subscription cancelled. Sadly they got some of…" - Road trip junkie
4
"scam"
4 negative reviews mention this · 25% of all complaints
★★★★★ ". Dang this app should go into the lawsuit next How are you going to say apple owed me money in the intro and not have a single file in line for apple scam brother payed 12 dollars just to view them too very disappointed in myself you’re nex…" - hose darvar
5
"settlements"
3 negative reviews mention this · 19% of all complaints
★★★★★ "Pay wall. Have to pay to use the app, I’ve done settlements before and didn’t have to pay a dime, so, not worth it." - brashybaby
6
"anything"
3 negative reviews mention this · 19% of all complaints
★★★★★ "👎👎👎. can’t do or see anything in the app w out paying" - $•$•$•••
7
"claim"
3 negative reviews mention this · 19% of all complaints
★★★★★ "Paying to get your money. Paying to get your own money is wild , I was under the impression this was a free app that helped you claim your own money that’s owed to you smh" - Junie Iv
8
"trial"
3 negative reviews mention this · 19% of all complaints
★★★★★ "Automatic charge. First of all you need to pay to properly use the app, I tried the free trial, then canceled on the day they tried to charge me, simple right? No need to charge me anymore. No I can’t do anything in my app store now. Can’t download important…" - Get rid of this nn
9
"free trial"
3 negative reviews mention this · 19% of all complaints
★★★★★ "Automatic charge. First of all you need to pay to properly use the app, I tried the free trial, then canceled on the day they tried to charge me, simple right? No need to charge me anymore. No I can’t do anything in my app store now. Can’t download important…" - Get rid of this nn
📋 All 16 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Pay wall
Have to pay to use the app, I’ve done settlements before and didn’t have to pay a dime, so, not worth it.
👎👎👎
can’t do or see anything in the app w out paying
Paying to get your money
Paying to get your own money is wild , I was under the impression this was a free app that helped you claim your own money that’s owed to you smh
Questions
Just said what I missed
Can’t click monthly option
I can’t click the monthly option. Tried installing the app several times. Then I tried yearly and nothing happens. There is a problem if anyone is reading this.
No thanks
can’t sign in without using Google or Apple logins. That’s a no for me. I’m an “email/password only login” for privacy purposes. No reason to have access to any of my data I don’t enter myself. Subscription cancelled. Sadly they got some of my money already. $ before login!!
Automatic charge
First of all you need to pay to properly use the app, I tried the free trial, then canceled on the day they tried to charge me, simple right? No need to charge me anymore. No I can’t do anything in my app store now. Can’t download important apps, so I contacted them and I got no response, no solution. So goddamn stupid and I will never pay for the subscription I NEVER had.
Horrible app
This app is a cash grab disguised as a “helping app”. To get a claim, you have to start a subscription, when you can go to the website and file for free. Not to mention I CANCELLED my subscription before the time was up & I still have to pay for the subscription. WORST APP EVER DO NOT WASTE YOUR TIME
Terrible
Extremely irritated. I paid for free trial and i can’t even log in anywhere to cancel it
Dang this app should go into the lawsuit next
How are you going to say apple owed me money in the intro and not have a single file in line for apple scam brother payed 12 dollars just to view them too very disappointed in myself you’re next
How are you going to say apple owed me money in the intro and not have a single file in line for apple scam brother payed 12 dollars just to view them too very disappointed in myself you’re next
Pay Wall
I have no clue how this has over 4 stars… It’ll estimate you will receive thousands just to block viewing even a single settlement claim if you do not pay for the subscription. Here’s a request/tip devs… Maybe have a “finders fee” or percentage for received amount instead. If I’m supposed to get the thousands estimated and you have like a 5-10% finders fee… that’ll add up.
SCAM
you have to pay before looking at anything such a scam
Free Trial Scammers
Don’t know why this app has 5 star reviews, or how other people haven’t been jipped by it, but if you’re curious about this app and allured by the free trial? DON’T do it.
Because if you’re like me- and let’s be honestly, like half the population- I had the intention of canceling my free trial so I could avoid being charged. Which I made sure to do. I’m 100% sure I fully canceled before the free trial period ended.
And yet, they still charged me. $38 down the goddamn drain for an app that is honestly no better than all the other settlement finder apps out there. Oh, and they haven’t even responded to my request for a refund.
So yeah, let my experience serve as a warning to all of you out there. Don’t do it. Not worth it. Scam. Period.
Because if you’re like me- and let’s be honestly, like half the population- I had the intention of canceling my free trial so I could avoid being charged. Which I made sure to do. I’m 100% sure I fully canceled before the free trial period ended.
And yet, they still charged me. $38 down the goddamn drain for an app that is honestly no better than all the other settlement finder apps out there. Oh, and they haven’t even responded to my request for a refund.
So yeah, let my experience serve as a warning to all of you out there. Don’t do it. Not worth it. Scam. Period.
SCAM!!!!!! I WARN YOU DONT BUY THIS
This app is brand new and i made the mistake before reading into this. They want money and your information, the class action settlements they show are INACCURATE !!! The app will take your money and charge you without even getting any money back. What a scam! we must report this asap!
p2w
you have to pay in order to view the settlements
Pay
Yu literally gotta pay
Sentiment summary
83%
Positive (4-5★)
7%
Neutral (3★)
10%
Negative (1-2★)