Review Insights · App Store
Ship Tracker
Rocketech sp. z o.o. · 1,591 ratings · ★ 4.6
4.6
★★★★★
1,591 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"ship"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Stopped working. All of a sudden the ship’s locations are not updating and nothing is accurate. I tried uninstalling it and reinstalling and my screen is completely black. Very frustrating and disappointing." - Jlr979
2
"does"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Can’t search by MMSI. Many ships have the same name, like mine. Search by MMSI is critical. Furthermore, my MMSI does not show up, while it shows up on Marine Traffic app. While the app is cheaper than Marine Traffic, it’s still too expensive given the limitat…" - Luc1234
3
"show"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Can’t search by MMSI. Many ships have the same name, like mine. Search by MMSI is critical. Furthermore, my MMSI does not show up, while it shows up on Marine Traffic app. While the app is cheaper than Marine Traffic, it’s still too expensive given the limitat…" - Luc1234
4
"work"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Stopped working. All of a sudden the ship’s locations are not updating and nothing is accurate. I tried uninstalling it and reinstalling and my screen is completely black. Very frustrating and disappointing." - Jlr979
5
"doesn"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Terrible!. Absolutely horrible app that somehow tricks you into subscribing, then doesn’t show anything that’s not available for free on the web. I can’t believe this scam of an app is allowed on the Apple App Store." - kkimbo
6
"nothing"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Stopped working. All of a sudden the ship’s locations are not updating and nothing is accurate. I tried uninstalling it and reinstalling and my screen is completely black. Very frustrating and disappointing." - Jlr979
7
"search"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Can’t search by MMSI. Many ships have the same name, like mine. Search by MMSI is critical. Furthermore, my MMSI does not show up, while it shows up on Marine Traffic app. While the app is cheaper than Marine Traffic, it’s still too expensive given the limitat…" - Luc1234
8
"ships"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Can’t search by MMSI. Many ships have the same name, like mine. Search by MMSI is critical. Furthermore, my MMSI does not show up, while it shows up on Marine Traffic app. While the app is cheaper than Marine Traffic, it’s still too expensive given the limitat…" - Luc1234
9
"shows"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Can’t search by MMSI. Many ships have the same name, like mine. Search by MMSI is critical. Furthermore, my MMSI does not show up, while it shows up on Marine Traffic app. While the app is cheaper than Marine Traffic, it’s still too expensive given the limitat…" - Luc1234
10
"showing"
3 negative reviews mention this · 15% of all complaints
★★★★★ "No maps showing. No maps or boats pull up when opening app" - 123steve124
11
"money"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Absolute monster app. The ads are insane and trying to get you to just click something and forget you did to pay money with Apple Pay. I wouldn’t use this." - Nonaméy
12
"apple"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Absolute monster app. The ads are insane and trying to get you to just click something and forget you did to pay money with Apple Pay. I wouldn’t use this." - Nonaméy
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Sucks
Ads pop up , not easy to navigate
Stopped working
All of a sudden the ship’s locations are not updating and nothing is accurate. I tried uninstalling it and reinstalling and my screen is completely black. Very frustrating and disappointing.
Can’t search by MMSI
Many ships have the same name, like mine. Search by MMSI is critical. Furthermore, my MMSI does not show up, while it shows up on Marine Traffic app. While the app is cheaper than Marine Traffic, it’s still too expensive given the limitations compared to Marine Traffic.
Stupid Fkg adds
Spam ads
No maps showing
No maps or boats pull up when opening app
Why no key?
I need a description. What do the different colors denote. What about the circles, why no instructions or helpful hints page for newbies
Junk scam
Was looking forward to seeing what this app could offer based on some of the reviews but it’s nothing but a piece of come-on junk. Three times I’ve tried to open it but instead of seeing the map, ads after ads keep popping up with no way to close them and get back to the app. Waste of my time and a useless scam.
Why force me ???
I just downloaded the app and it’s not even giving me the option for the basic account but forced me to sig up for the unlimited account with weekly monthly or yearly subscription. ?? Why ? I’d like to try it first before I pay. Garbage ! Delete
Worst app ever!
Ship locations are completely wrong, showing outdated info from days ago. Cancel your trial through your phone’s app settings immediately, or contact Apple for a chargeback. Total waste of money.
Terrible!
Absolutely horrible app that somehow tricks you into subscribing, then doesn’t show anything that’s not available for free on the web. I can’t believe this scam of an app is allowed on the Apple App Store.
Had I’ve been able to test it I would not have subscribed!
The app has a preset location of Spain. You can move the map to the US, but the live tracking rarely shows the ship you’re looking for. Search for the ship will give you the itinerary of the ship . Going back to Ship finder that is free, accurate and easy to live track US ships. This one is a Waste of time and money.
Terrible!
Terrible, does not work, want a refund
Useless
So far can’t even see my sons boat. Why charge me fo something that doesn’t work
Does not track away from land
I purchased a short subscription just to track one cruise ship on one cruise. It only shows the position when the ship in within range of land based radar. Why doesn’t it show position in open sea? These ships have GPS. I can get this same info on the web without having to pay for an app.
Can't cancel
I purchased this app by accident. I inadvertently hit the button ony phone to purchase it. I don’t want it. I don’t need it. I won’t use it. I followed the instructions in the previous review to write to someone at the company to get it canceled. I’ve heard nothing. Beware!
Scam ! Continues Charging Card On File
Do not purchase!!!! They keep charging card on file and there is no way to contact anyone or remove card! It’s a scam !!
Did
Terrible app, doesn’t do anything
Horrible and does not work
Trying to get a refund. Search is broken and is basically a useless app.
Absolute monster app
The ads are insane and trying to get you to just click something and forget you did to pay money with Apple Pay.
I wouldn’t use this.
I wouldn’t use this.
Update: Much better-Liked till last update
UPDATE: They reverted back to some old settings and it’s back to being a great app. Thank you!
I really enjoyed this app till the
Last update. Now, huge areas show no activity (ex…around Baton Rouge) unless I look up a specific vessel. I really want this app to work though.
Update: now it is showing no vessels on the Mississippi except a few around Vicksburg. I’m not sure what happened with the update but it was much better. Go back please!
I really enjoyed this app till the
Last update. Now, huge areas show no activity (ex…around Baton Rouge) unless I look up a specific vessel. I really want this app to work though.
Update: now it is showing no vessels on the Mississippi except a few around Vicksburg. I’m not sure what happened with the update but it was much better. Go back please!
Sentiment summary
90%
Positive (4-5★)
4%
Neutral (3★)
6%
Negative (1-2★)