Review Insights · App Store
ShopSavvy - Shopping Assistant
ShopSavvy, Inc. · 9,775 ratings · ★ 4.4
4.4
★★★★★
9,775 ratings
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Top complaints - extracted from 82 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
28 negative reviews mention this · 34% of all complaints
★★★★★ "Subscription is horrendous. Deep research doesn’t work. Still have ads. 0 stars if I could" - Hondo83
2
"doesn"
26 negative reviews mention this · 32% of all complaints
★★★★★ "Horrific. Absolutely one of the worst apps I have ever used. Incredibly frustrating. Pro membership doesn’t do anything because restoring purchases, closing and reopening app still yields same results which is just absolute amateur hour. Pathetic." - Ooogsaafholsten
3
"doesn work"
18 negative reviews mention this · 22% of all complaints
4
"screen"
10 negative reviews mention this · 12% of all complaints
★★★★★ "Does not work. Tried to re download this app 4 times and each time it stays on the loading screen. Haven’t been able to use it at all" - mancity4lifee
5
"price"
10 negative reviews mention this · 12% of all complaints
★★★★★ "Favors big retailers. It appears that this app gets commissioned to show products from big retailers. So it’s not a neutral price comparison app like Redlaser used to be." - HART-OF-SWARM
6
"nothing"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Apple App Store needs to block Shop Savvy. Simply put, it doesn't work. Nothing happens! Just a google ad at the bottom." - PreachingLeech
📋 All 82 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
WHY DID I SEE PORN?!?!
Opened the app up to use on 26/2/25 and saw porn across the bottom. Don’t know why. Not something I expected to see with a savings app. Hopefully they’ll fix it but I deleted it all the same.
Horrific
Absolutely one of the worst apps I have ever used. Incredibly frustrating. Pro membership doesn’t do anything because restoring purchases, closing and reopening app still yields same results which is just absolute amateur hour. Pathetic.
great if bugs gone
exactly what i want but it wont show upgraded version or keep me signed in. the pages flicker nonstop. so frusterating
Subscription is horrendous
Deep research doesn’t work. Still have ads. 0 stars if I could
Doesn’t Work
Attempted to download and all it did was sit in a loading page. None of the buttons worked. Glad I didn’t buy a subscription. Would have been cool if it actually worked.
Don’t waste your time
Doesn’t work
Does not work
Tried to re download this app 4 times and each time it stays on the loading screen. Haven’t been able to use it at all
Don’t buy sub before you test
Bought subscription and app just hangs and will not work. Searches told me new ownership and less care and updates have led to degradation of functioning service what a freaking waste.
Apple App Store needs to block Shop Savvy
Simply put, it doesn't work. Nothing happens! Just a google ad at the bottom.
Favors big retailers
It appears that this app gets commissioned to show products from big retailers. So it’s not a neutral price comparison app like Redlaser used to be.
Not functional
Downloaded, tutorial shift-glitched and then simply failed to load. Useless.
Installed for 5 minutes
I installed this. Tried to use it. Screens were completely blank with a menu at the bottom. Ads came and went. Ended up uninstalling after 5 minutes as blank screens and menu options that do nothing are completely useless.
Doesn’t work
Tried uninstalling and reinstalling but it still just shows white. Nothing working.
Doesn’t work
Waste of time, loading screen
App doesn’t work
Just downloaded and got into it. And it has an infinite loading screen no matter what I click on nothing loads or happens.
Doesn’t work on my phone either
Downloaded it and when I opened it it just kept loading never got anywhere
Doesn’t do anything
Tabs don’t work at all. Glad I didn’t pay for this!
Acquisitions ruined the company.
This is a marketing tool now. Nothing more. Avoid it.
Broke
It is just a blank page. When I tap on the search icon a magnifying glass just keeps scrolling, nothing else happens.
Didn’t work
Just showed scanning icon without actually launching.
Freezing
I’ve tried to use this app multiple times (free version) with and without ad blocking through my VPN to test the difference. With and without ads present, the app constantly freezes when checking for prices. I’ve tried everything, vpn, no vpn, WiFi, no WiFi, reinstalling. I just can’t get it to work, my take on it is why would I commit to the pro version if the free version doesn’t work.
Just doesn’t work for me
My friend and I both downloaded it and we both have the same phone but his is just the pro version (meaning it’s just bigger and little better graphics for gaming on your phone), but it worked for him but everything on my screen was all black except for each option on the bottom and when I click scan it was just all white with a small ad at the bottom. At first I was like “okay maybe I just need to watch the ad” but not even that. I clicked on it and it just brings up a little AppStore tab and I swipe done for no and nothing changed. I also allowed all the things it wanted and deleted it and redownloaded it twice and still the same results.
Does not work
Does not work
Awful!
I never was able to scan one item with the free version of this app. All I got when I scanned were ads. Deleted immediately
NOT FREE!!!
AARP Magazine recommended this app but it doesn’t work unless you sign up for another scanner app that charges a monthly fee!!!
Deceiving
This app will cause you to overpay.
Latest updated version just hung at blank screen
I used to use this app when I was traveling abroad, it’s nice. But when I updated to the latest version, it always hung there at a blank screen. Please fix it! Runs on iPhone 15 pro,iOS 18.1.1
App doesn’t work at all
Blank white screen everywhere on the app. Please fix :( completely unusable
Blank Screen
All I see is a blank screen. Apparently this app is no longer supported and should be removed from the App Store.
New Version Doesn’t Work
New version is not working at all.
Wrong Price Alert
I just received an alert on 12/24/2024 that my favorite perfume was $10 on a specific site. When I clicked on the link, it was 115 bucks. That is not the alert I received.
Worst shopping app.
No support whatsoever, very outdated since it first came out, can’t change your email, poor job price checking compared to other apps.
Garbage
Tried it on several products. Wasted my time clicking on many spots just to get to the product details. Takes way too long for it to scan all the e merchants. Then doesnt display a single price. This is yet another garbage app that should not exist.
Disappointed
Doesn’t work. Don’t waste your time.
Seems glitchy
I uninstalled it. Settings had too many glitches
Sign up
Tried to sign up to no avail.
Too many stupid Ads!
I understand you use Ads, but they are very misleading and try to trick you into installing numerous barcode scanners!
Huh?
I’ve only used it a couple times now, but I really don’t understand it. It came up with grocery stores that are nowhere near me like they are entire states away. Yes it is using my location. And. And it doesn’t check any local grocery stores Stop & Shop, Shaws, Whole Foods. I don’t understand what good at this is. It’s not comparing prices. It gives me the price at Walmart and Walgreens. Walmart is a 45 minute drive. Yes Stop & Shop and Shaws and Whole Foods are right down the street so for me this app doesn’t make any sense at all. I’m not driving 45 minutes to buy a product. That’s a few dimes cheaper.
Doesn’t work
Can’t get past the second screen of the initial tutorial. App freezes so I just deleted. Tried downloading it at different times, updated my iPad, etc. so, I give up
Can’t get past how to use modal on ipad
Please fix
Great App.
I did like this app. But now when I scan something all I get is adds. This really turned into junk. I am looking for an app that works well.
Horrible
Doesn’t even load
Application is Busted
Just downloaded… encountered blank screens. Uninstalling.
Used to be awesome
Now always takes forever and comes up with no results!
No good
This used to be a really good app. Now it never finds any prices. I thought it may be because the expansion wasn’t installed but it is and it is still no good at all.
I got it to run but only scans for Internet prices.
I got it to run but only scans for Internet prices.
Blank App
Just downloaded this app and it’s just blank no function idk what I’m doing wrong or if it’s no longer running.
Bugs
I can’t scroll without clicking on something and it opening my browser app.
Not able to find the item that is sold at target
Can’t reliably find items that have been confirmed to be sold at target.
Used to be good
For a long time, this was my go to app saving money however, something happened about six months ago to a year that completely changed this app for the worse. it went from being my go to to getting deleted as the searches take forever in the results are rarely accurate or even there. It usually can’t find any items that are scanned.
Doesn’t work
Tried searching and scanning but it doesn’t work today. Yesterday I scanned an item and it returned a result that was. Nothing like what u scanned.
+ 32 more in the clipboard copy
Sentiment summary
86%
Positive (4-5★)
4%
Neutral (3★)
10%
Negative (1-2★)