Review Insights · App Store
SHREDDY
ROSE APPELLATIONS LIMITED · 1,295 ratings · ★ 4.6
4.6
★★★★★
1,295 ratings
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Top complaints - extracted from 37 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"workouts"
16 negative reviews mention this · 43% of all complaints
★★★★★ "Good if you only want trendy workouts. I loved this app when it first came out! I’ve been a subscriber on and off since then, and recently unsubscribed because of the changes. They got rid of the strength trainer. And now all the workout plans and challenges are just what’s tren…" - Cosmicbrowniex
2
"workout"
13 negative reviews mention this · 35% of all complaints
★★★★★ "Good if you only want trendy workouts. I loved this app when it first came out! I’ve been a subscriber on and off since then, and recently unsubscribed because of the changes. They got rid of the strength trainer. And now all the workout plans and challenges are just what’s tren…" - Cosmicbrowniex
3
"work"
11 negative reviews mention this · 30% of all complaints
★★★★★ "Not for Beginners. Don’t let the description fool you. There’s not a single work out in the app for beginners. In my opinion it’s a medium to advanced app so keep that in mind before purchasing because there are no refunds." - AEliW
4
"glitchy"
10 negative reviews mention this · 27% of all complaints
★★★★★ "Glitchy. This apps theme song should be Glitch. Every time I open it, it can’t keep up. I’m constantly having to interrupt my workout to deal with the app. The app defaults to 10 seconds between sets… I certainly appreciate a snappy workout but 10 s…" - _lynnyyy
5
"been"
9 negative reviews mention this · 24% of all complaints
★★★★★ "Good if you only want trendy workouts. I loved this app when it first came out! I’ve been a subscriber on and off since then, and recently unsubscribed because of the changes. They got rid of the strength trainer. And now all the workout plans and challenges are just what’s tren…" - Cosmicbrowniex
6
"subscription"
9 negative reviews mention this · 24% of all complaints
★★★★★ "SO GLITCHY!!!!!. I want to give this app a good rating because the workouts are great, but after having the app for a few months (and reading reviews far before then saying the same thing) the app is still glitching like crazy. I have to delete it and redow…" - Ksixt
7
"week"
8 negative reviews mention this · 22% of all complaints
★★★★★ "App is glitchy 👎🏽. It started out with the app first not allowing me to delete workouts that were pre-set for my week… Now it will not let me add workouts to my week… Customer service is unhelpful and will pretty much tell you “We’re unable to recreate this i…" - unhelpful customer service
8
"glitches"
8 negative reviews mention this · 22% of all complaints
★★★★★ "Great content but incredibly glitchy. The workout content is great, but I’ve encountered so many glitches in my first month of use. The app randomly freezes and deletes all of the data I’ve entered for my workout and sometimes I get an error when I turn the app on and makes me…" - msherbs98
9
"since"
7 negative reviews mention this · 19% of all complaints
★★★★★ "Good if you only want trendy workouts. I loved this app when it first came out! I’ve been a subscriber on and off since then, and recently unsubscribed because of the changes. They got rid of the strength trainer. And now all the workout plans and challenges are just what’s tren…" - Cosmicbrowniex
10
"exercises"
7 negative reviews mention this · 19% of all complaints
★★★★★ "Ok For Beginners. The exercises are fine if you’re a beginner or trying to get on track. I wouldn’t recommend this to anyone who is looking for an intermediate or advanced program. All the exercises are very basic. The recipes are fine if you already know ho…" - Just Another Pop Album
11
"money"
7 negative reviews mention this · 19% of all complaints
★★★★★ "App is glitchy 👎🏽. It started out with the app first not allowing me to delete workouts that were pre-set for my week… Now it will not let me add workouts to my week… Customer service is unhelpful and will pretty much tell you “We’re unable to recreate this i…" - unhelpful customer service
12
"shreddy"
6 negative reviews mention this · 16% of all complaints
★★★★★ "App is glitchy 👎🏽. It started out with the app first not allowing me to delete workouts that were pre-set for my week… Now it will not let me add workouts to my week… Customer service is unhelpful and will pretty much tell you “We’re unable to recreate this i…" - unhelpful customer service
📋 All 37 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not for Beginners
Don’t let the description fool you. There’s not a single work out in the app for beginners. In my opinion it’s a medium to advanced app so keep that in mind before purchasing because there are no refunds.
Glitchy
This apps theme song should be Glitch. Every time I open it, it can’t keep up. I’m constantly having to interrupt my workout to deal with the app. The app defaults to 10 seconds between sets… I certainly appreciate a snappy workout but 10 seconds is not enough rest time in a lift session. If it is you can lift heavier. Maybe I’m a silly goose and can’t figure out how to adjust this but either way it’s annoying. Overall disappointed that I paid for a year of using this bad app. Wish I would have kept paying more for an app that was very clearly better developed. Here’s hoping that it gets better over the year.
App is glitchy 👎🏽
It started out with the app first not allowing me to delete workouts that were pre-set for my week… Now it will not let me add workouts to my week… Customer service is unhelpful and will pretty much tell you “We’re unable to recreate this issue on our end, maybe the problem is you”. Save your money and go elsewhere- Shreddy does not care if you pay for their services and are unable to access it.
SO GLITCHY!!!!!
I want to give this app a good rating because the workouts are great, but after having the app for a few months (and reading reviews far before then saying the same thing) the app is still glitching like crazy. I have to delete it and redownload it, kill the app in the middle of workouts often. It’s just not sustainable to have a subscription to an app that barely works.
Hate this
I’m new to this app but it’s very frustrating to use .. Like if u accidentally get out from the app u will have to re-start the whole process again .. sometime if in rush and to skip some workout it won’t let me skip. I want to get familiar with the workout or the way this app work but it is very hard to navigate.. or I can’t re-start from middle of an workout. Right now while I’m writing this review the app is running in background bcoz I accidentally got out from the app while I was about to do my cool down .. for punishment the whole 40 minutes workout need to be played in order for me to do the cool down and to have access to tomorrow’s workout video .. like that VERY extreme. I already paid for the month but I don’t think I will re new for next month & I won’t recommend this app to anybody..
the single most frustrating app i’ve ever used in my life
this app has been crashing mid workout every workout since it’s birth, alive doesnt, so why does shreddy
Literally Bad
The timers don’t work, it won’t open half the time, you have to scroll through all the weight options to track, I wouldn’t be using if I hadn’t paid for the subscription. Like all such easy usability fixes it’s like they didn’t have anyone test it before taking our money
I am so disappointed
I absolutely LOVED Shreddy in 2020 so when I resubscribed this month I was so excited to get back into it. I don’t know why but the app has gone rapidly downhill. It flat out does not work for me. I’ve updated it, deleted and re-downloaded, have the most up to date iOS, tried downloading it on another device. Any time I reach out to tech support, I’m told to try the same steps that haven’t worked any times before. Now I am shown a white screen when I log in. Before, I couldn’t use the calendar function, the timer lagged and the workouts didn’t save. If they fix their glitches and go back to their former glory, I will resubscribe in a heartbeat but until then, unfortunately I’m going to sit this one out.
Constant Glitching
I honestly used to love this app, quite literally till about January 2022. The calendar doesn’t work, trying to adjust workouts to your schedule causes them to disappear, and it occasionally closes for no apparent reason. Not sure what has happened but the quality of this app has totally gone out the window.
SO MANY GLITCHES
Was trying to select ANYTHING in the quick fire section and the screen just stayed white. Tried to customize my workout routine.. nothing happened when I try to delete a workout or add a workout. 🤷🏻♀️ so much potential… too bad it doesn’t work and you have to pay to even try it.
Bugs
The app is never fully working. Worst app I’ve ever paid money for. If it would work seamlessly it could be great but it’s been months of the same issues making it ineffective and unusable - and unfortunately I paid up front.
This app is straight 🗑
It has so many glitches and doesn’t have workouts for advance weight lifters.
App so buggy it is unusable
App is too glitchy to use.
Had to buy the app twice with no refund to get it to work.
Finally got a moment of somewhat usable UI and got 6 weeks into a workout, but now I am unable to access the workouts due to glitches.. on both my personal and work iphones.
Had to buy the app twice with no refund to get it to work.
Finally got a moment of somewhat usable UI and got 6 weeks into a workout, but now I am unable to access the workouts due to glitches.. on both my personal and work iphones.
glitchy and cheap
I was really excited for this app as a fan of Grace (the founder of Shreddy) but as soon as I opened the message boards, I realized my mistake in subscribing. It’s filled with people saying their app is glitching and that they aren’t able to see any workouts. When I tried a workout, the mechanics of the app were hard to navigate (you have to start a 20 second timer 8 separate times to get through one of 17 exercises) and confusing. There was no back button to see a previous exercise without quitting the workout. The model had pretty bad form and the structure of the workouts was confusing as well. There are much better apps and free workout guides out there.
Barely works
I stupidly bought the years subscription and none of the features I bought it for work. You cannot customize your workouts for the week, which is one of the main things I was hoping to use it for. You have to scroll through a wheel to add the number of reps you did which takes forever instead of just typing them in. You can just search for general workouts but you can’t save ones that you like doing so I can never find it again. Just generally very buggy and not easy to use. I was really hoping this would help motivate me and help me have fun in the gym again but it’s more of a hassle than a help. I’ve also read a ton of other comments in the app’s chat and other people are having the same problems.
Good concept, buggy app :/
even with “required updates” - really buggy app. Audio/timers turn off after pausing, timeouts, etc…
Forces you to pay before even seeing what is available on the app
The company says online that even though there’s no free trial, you can create a log in and look through the app before purchasing. However once you create an account you have to purchase a subscription before even seeing what the user interface looks like or seeing a list of what’s available on the app? Such a joke. There’s so many workout app options why would I spend $13 just for the ability to look through an app and decide if it has what a want. Go to Tone & Sculpt, at least they have a two week free trial.
Vegan
They only have vegan meals which was disappointing 😞
No free trial
1-star as there is no free trial offered. How are you to judge the app’s worth? 10£ is hefty for folks who aren’t in the UK.
This app needs obvious work
Where do I start. Unless you’re a vegan, you will need to adjust 35 meals every week, because the app defaults to a vegan diet. There are vegetarian options, I thought I had read somewhere that there were omnivore options to chose from too but there are not. I was honestly excited to have a meeting resource to start eating more vegan meals but it was just so forced that my meals were defaulted to vegan. Having to adjust all of your meals and snacks every week is a lot of work. I feel like that work should fall on the app and not the user since we are paying for it.
The exercises were pretty good. You do have the flexibility to schedule when to do each workout. But there are so many, SO MANY, exercises that require you to complete a set on one side and again on the other, but the app does not account for that. For example, oblique crunches, it’s a one sided exercise, you have to do a side on the left and another on the right unless you want to pay for consistently uneven workouts. Sometimes the app accounts for it and adds the exercise twice, but 80% of the time it does not. It also mainly happens when you are doing a circuit three times. You can even it out yourself if it was set for four rounds, but the majority of the time that’s not the case. I had to swap the exercises for something more well rounded so many times. I’m not paying money to use 50% of a workout and make adjustments for the rest.
If you don’t have this brands equipment to go along with in the app you will struggle. I did see a couple times that they provide an alternative exercise, but they don’t give you that option until you are ALREADY IN THE MIDDLE OF THE WORKOUT. you should be able to make that adjustment when you are previewing the exercise.
Sometimes the app just stops working in the middle of the exercise. Sometimes it doesn’t work if you’re also listening to music on your phone. Sometimes it will throw in random exercises that weren’t initially included in the workout when you go to preview it.
I remember being excited about this app when it first came out and am honestly disappointed with this experience. I’ll be spending my money elsewhere.
The exercises were pretty good. You do have the flexibility to schedule when to do each workout. But there are so many, SO MANY, exercises that require you to complete a set on one side and again on the other, but the app does not account for that. For example, oblique crunches, it’s a one sided exercise, you have to do a side on the left and another on the right unless you want to pay for consistently uneven workouts. Sometimes the app accounts for it and adds the exercise twice, but 80% of the time it does not. It also mainly happens when you are doing a circuit three times. You can even it out yourself if it was set for four rounds, but the majority of the time that’s not the case. I had to swap the exercises for something more well rounded so many times. I’m not paying money to use 50% of a workout and make adjustments for the rest.
If you don’t have this brands equipment to go along with in the app you will struggle. I did see a couple times that they provide an alternative exercise, but they don’t give you that option until you are ALREADY IN THE MIDDLE OF THE WORKOUT. you should be able to make that adjustment when you are previewing the exercise.
Sometimes the app just stops working in the middle of the exercise. Sometimes it doesn’t work if you’re also listening to music on your phone. Sometimes it will throw in random exercises that weren’t initially included in the workout when you go to preview it.
I remember being excited about this app when it first came out and am honestly disappointed with this experience. I’ll be spending my money elsewhere.
They renewed my subscription and took $115 out of my account without notifying me
I would give 0 starts if I could. I first downloaded this app 1 year ago and bought the 1-year subscription because it was a good time for me financially and why not. However now, due to COVID-19 I have been financially devastated. I am working 2 jobs and going to school, risking getting/spreading COVID-19, just to try and survive financially. A few days ago, Shreddy automatically renewed my subscription without sending me an email reminder or a notification from the app. I reached out to their customer support and they told me they don’t issue refunds and there’s nothing they can do. THIS IS UNACCEPTABLE. I now have a negative balance on my account and cannot pay my bills at the end of the month. This is supposed to be a company that cares about its customers but now I can clearly see this is just another cash grab.
Glitch on glitch on glitch
Unfortunately I cant even open the app without it force closing to give a genuine review of it. Im sure its great its just a tease I cant be certain it is.
Make sure you cancel on the platform you originally purchased from
There was no option to cancel on their app bc I signed up a year ago via the website. In the app (which you use to access workouts) it said my subscription would end in Oct 2019. I was denied a refund bc auto renewal is in their terms and conditions even though I emailed as soon the charge went through and I had not used the app during that new period. Poor customer service and they blamed the no refunds on it being digital content but if you had purchased it for a year already I don’t know what difference one day into renewal makes? All the stuff I could have accessed in that day would have already been accessed in the previous year. Good app but read the fine print and make 100% sure your subscription is actually cancelled to avoid unwanted charges.
Buyer Beware!! Subscription Issues!
Honestly the app itself deserves 3 stars. It’s great if you are starting out in fitness but the app itself is glitchy, confusing, and the meals that are included have insanely small portions that seem borderline unhealthy. I’m giving this a 1 star though due to their terrible customer service and sketchy subscription.
The way they do their subscription is very slimy and unethical. I canceled my subscription on the Apple store months ago and received a notification that I was charged the annual subscription fee again. Since I didn’t cancel my membership on their website as well, my subscription was still considered “live.” They don’t send you a notification saying when your subscription is about to be renewed, only after they charge you. I sent them an email about this and they essentially told me that I should have read the Terms & Conditions more closely (which they intentionally make very difficult to navigate) and they wouldn’t refund me. BUT I get my subscription until October 2021, so I should be happy about that. It is incredibly disappointing that the company is so shady about their subscriptions. I’m going to have to file a claim with my bank to attempt to get my money back. There are many more issues with my experience with this subscription but buyers please please PLEASE beware of how shady this company is being with subscriptions before you purchase.
The way they do their subscription is very slimy and unethical. I canceled my subscription on the Apple store months ago and received a notification that I was charged the annual subscription fee again. Since I didn’t cancel my membership on their website as well, my subscription was still considered “live.” They don’t send you a notification saying when your subscription is about to be renewed, only after they charge you. I sent them an email about this and they essentially told me that I should have read the Terms & Conditions more closely (which they intentionally make very difficult to navigate) and they wouldn’t refund me. BUT I get my subscription until October 2021, so I should be happy about that. It is incredibly disappointing that the company is so shady about their subscriptions. I’m going to have to file a claim with my bank to attempt to get my money back. There are many more issues with my experience with this subscription but buyers please please PLEASE beware of how shady this company is being with subscriptions before you purchase.
Terrible
worst fitness app made by an iiNflUencer. Don’t download.
No longer vegan
I am very upset that they have made a recent update and they are no longer only vegan meal plans. They keep deleting negative comments on their social media and the reasoning behind the update is not valid.
Would not purchase again
There have been so many issues since the beginning, but customer service and support tickets have been the worst of all. My experience with them alone, makes me hate this product. You do not get refunds, which was never mentioned when i bought the yearly subscription on launch day. I’m stuck with a product you literally CANNOT use. Anytime i go into the app, something is wrong so i can’t even use it. You can’t log the sets or reps, the app shuts down, community page didn’t work for the first 2 weeks. The grocery/ food is SO EXPENSIVE. i looked at the grocery list, immediately said nope. This has been a complete disappointment. You also have to BUY the subscription to see all the programs, and there’s no where to see when previewing the programs what equipment is needed. So stupid
Good if you only want trendy workouts
I loved this app when it first came out! I’ve been a subscriber on and off since then, and recently unsubscribed because of the changes. They got rid of the strength trainer. And now all the workout plans and challenges are just what’s trendy like Pilates, running, and hyrox. I just couldn’t find any workout plans on there lately that made me want to workout.
Ok For Beginners
The exercises are fine if you’re a beginner or trying to get on track. I wouldn’t recommend this to anyone who is looking for an intermediate or advanced program. All the exercises are very basic. The recipes are fine if you already know how to cook. I don’t think it would help people who need more instruction. They also require a lot of ingredient purchasing and start feeling the same after a while.
Great content but incredibly glitchy
The workout content is great, but I’ve encountered so many glitches in my first month of use. The app randomly freezes and deletes all of the data I’ve entered for my workout and sometimes I get an error when I turn the app on and makes me exit the app. When I reopen, it gives the same error. Really displeased with the bugs. Please fix.
Wanted to love it but I don’t.
I really wanted to like the Shreddy app because I follow Oyinda on Instagram but I’m honestly not a fan. The app constantly glitches. The overall content on the app is overwhelming. It’s like information overload. I did the 8 week Booty Builder V 2 0 Gym program the whole way through and it was irritating that the workouts weren’t reviewed more throughly. There would be shoulder exercises on back days. No tricep exercises on the chest/shoulder/triceps days. The plan was for glutes and hamstrings but it’s showing the leg extension. Supersets of legs with abs… A hot mess if you’re a real gym rat. I did enjoy the few workouts that were challenging. But overall, I wouldn’t recommend.
Great workouts, but horrible glitchy app
I hate to leave a bad review because I love Grace and wanted to love this app but they do not have the tech figured out at all. The workouts would be great if I wasn’t constantly interrupted by having to pause to figure out the app in order to move to the next exercise. Not to mention it glitches when I finish the workouts and try to mark them complete and lose my progress. Could be great if they get better tech.
Horrible app
I’m gonna give it two stars because I love the workouts and the layout. It’s easy to use and I’ve seen results, but other than that, it’s a horrible app. I’ve canceled and re-subscribed several times because the app is so glitchy that I can’t even stand using it. I resubscribe after so long in the hopes that the glitches have been fixed because I love the workouts so much, but half the time I can’t even pull them up, they refresh after so long so I have to log my workouts in AGAIN multiple times throughout my workout. I spend more time trying to get the app to stop glitching during a workout, than I do actually working out. Just signed up again I don’t even think a week ago and I once again, just canceled.
Never works
I had this app for almost 3 months and I wasn't able to use it half the time due to it not working. It would not store my data on the challenges I did. I would open it the next day and all my previous progress was gone. Due to this I canceled my subscription a week and half ago. I had until the 18th of December to use it and haven’t been able to open it to use it since then. So I can’t even use it for the full time I used it. Disappointed by this. The app has Greta content just not worth the money when you can’t use it every day.
Update is awful
They took away everything that was good about the app. You can no longer switch out exercises (which is ideal for people who may have injuries/equipment isn’t available). They also took away the ability to do the exercises in a different order. THIS IS NOT GYM FRIENDLY. A busy gym forces you to improvise and this structure makes it impossible. The first iteration of this app was the best and those were pretty big points as to why people wanted the app in the first place. But I guess now that they’ve gotten peoples money they can just switch up everything on their most loyal customers.
sooo glitchy
i love the workouts but this app is so glitchy! i’ll change to my music app and then come back and all of my progress for the days workout (weights and reps) are GONE. i spend my time to enter weights i used, removing and replacing exercises, and it all gets wiped for the day. so frustrating especially since i am paying monthly for it.
edit/update: with the new app update you can’t customize workouts anymore. i’m done after this pay period
edit/update: with the new app update you can’t customize workouts anymore. i’m done after this pay period
Not what I was expecting.....
I was super excited to download this app because I have been following Grace for years now and love her platform. Unfortunately, the exercises are way too repetitive. Especially being an avid workout girl, I was getting way too bored and quite flustered with doing the workouts over and over again. The recipes also are rarely updated....
For someone just starting to workout, this app may be great for you! But for the people who just want a routine, I suggest another app or honestly coming up with the workouts yourself. I deleted the app after 1 month of being bored and tried giving it another shot. I deleted it / unsubscribed after just one week after downloading it the second time.
For someone just starting to workout, this app may be great for you! But for the people who just want a routine, I suggest another app or honestly coming up with the workouts yourself. I deleted the app after 1 month of being bored and tried giving it another shot. I deleted it / unsubscribed after just one week after downloading it the second time.
Sentiment summary
91%
Positive (4-5★)
4%
Neutral (3★)
5%
Negative (1-2★)