Review Insights · App Store
Signal - Private Messenger
Signal Messenger, LLC · 1,033,937 ratings · ★ 4.7
4.7
★★★★★
1,033,937 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"messages"
5 negative reviews mention this · 25% of all complaints
★★★★★ "Messages are delayed. The messages in this app are delayed . It doesn’t get delivered right away.. probably gets stuck in some queue. I hate the experience. It is secure sure but please focus on the performance too" - Lamichaa1
2
"message"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Messages are delayed. The messages in this app are delayed . It doesn’t get delivered right away.. probably gets stuck in some queue. I hate the experience. It is secure sure but please focus on the performance too" - Lamichaa1
3
"code"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Awful. I asked for the verification code it won’t send it on the app. So I can’t go any further. You need to fix it quick" - Peanutbaby38
4
"delivered"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Messages are delayed. The messages in this app are delayed . It doesn’t get delivered right away.. probably gets stuck in some queue. I hate the experience. It is secure sure but please focus on the performance too" - Lamichaa1
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Awful
I asked for the verification code it won’t send it on the app. So I can’t go any further. You need to fix it quick
Messages are delayed
The messages in this app are delayed . It doesn’t get delivered right away.. probably gets stuck in some queue.
I hate the experience. It is secure sure but please focus on the performance too
I hate the experience. It is secure sure but please focus on the performance too
This app will lose your messages and all app data
The backup and account transfer process is extremely broken. I followed all the steps and my old device deactivated once the back up was complete. Now this app completely failed to restore and is now prompting to restart the process from start, after it already disabled the old instance.
I’m not sure if I can get all my messages back, I certainly can’t without a ton of unnecessary work. I have no idea how such a fragile program was allowed to ship.
I’m not sure if I can get all my messages back, I certainly can’t without a ton of unnecessary work. I have no idea how such a fragile program was allowed to ship.
Messages
It takes almost 5 hours for my message to be delivered or for me to see the double check.
Blackmail
Getting blackmailed
I’m not happy
Signal won’t just let me link device… when I scan the QR code Ìt just freeze and Notning else
Full of women scammers
I don’t have enough gas in my car to come meet you. It’s my birthday. Please send me a gift card.
العراق
هناك صعوبة في التسجيل بالرغم من تجاوز اختبار التحقق بشكل صحيح نرجو معالجة الخلل
Worst in class support
I love apps developed by pathetic children who refuse to provide support.
scammers
if someone tells you to download it they are trying to scam you.
Fix ui bug on iPhone se2
There is clipping in the chat page near the bottom
People
I can’t tell if they real or scammer
Stop Repeatedly Asking for Contacts Permission
I really want to like this app because it’s supposed to be privacy-focused, but there’s one issue that keeps bothering me. Every time I open the app, I’m prompted to grant access to my contacts. I consistently choose “Not Now,” yet the app keeps bringing it up again every few days or about once a week with a message like “OK, we’ll remind you later.”
If I’ve declined, that should be respected-especially for an app that emphasizes user privacy. Repeatedly prompting for the same permission feels intrusive and undermines the whole point of giving users control over their data.
Please consider adding an option to permanently dismiss this request or respect a user’s decision after they decline. It would go a long way toward aligning the experience with the app’s privacy-first principles.
If I’ve declined, that should be respected-especially for an app that emphasizes user privacy. Repeatedly prompting for the same permission feels intrusive and undermines the whole point of giving users control over their data.
Please consider adding an option to permanently dismiss this request or respect a user’s decision after they decline. It would go a long way toward aligning the experience with the app’s privacy-first principles.
Can’t receive otp from Bangladesh
I’m unable to create a new account because the otp is not being delivered.
اسامه الصوص
خلل في النضر الى الرسائل
Fake people
They always come on here asking for money to get place or people need to learn how pay for their own stuff if they are wanting relationship rather than selling their bodies for sex
Content Leam
Chats leaked by ios notification "caching". Best if the app prevents message previews
Whatcha yourself
Full of scams
Please add feature
Please make a channel feature or make it to where the admins can always delete messages “for everybody” in groups where only the admin can post in. Like please code it right now. My new members cant see previous post so I always have to forward previously posted material back to the group. This causes the same posts to be seen over and over and over which is redundant and is clustering the group. Help 🙏
Disappearing messages
The one thing I don’t like about this app is if you don’t back out of the message your in then as soon as you open your phone the message disappears! Maybe if you did like a pin or a face recognition in order to read the message that would be better
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)
