Review Insights · App Store
SingUp: AI Music Generator
MelodyStep · 15,309 ratings · ★ 4.3
4.3
★★★★★
15,309 ratings
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Top complaints - extracted from 72 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"video"
26 negative reviews mention this · 36% of all complaints
★★★★★ "Horrible. Terrible, it doesn't allow you to create a whole song and if you want to create a video, it's only available for a fee and for just a few seconds." - skino78
2
"money"
14 negative reviews mention this · 19% of all complaints
★★★★★ "10.99 to waste. The the mouth movement does not match the song. Don’t waste your money" - Leekaylee
3
"scam"
12 negative reviews mention this · 17% of all complaints
★★★★★ "scam. paid $39/year every time you create a video you still have to pay $6 to $10. what a rip off" - lionel6378
4
"subscription"
11 negative reviews mention this · 15% of all complaints
★★★★★ "Not user friendly & extremely aggravating!!. This app sux!! Doesn’t do any of the things I though it can do unless you pay additional for a video which is anywhere from 9.99. Why pay for a subscription and then have to pay additional to do things with it" - newpitt♥️er
5
"song"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Horrible. Terrible, it doesn't allow you to create a whole song and if you want to create a video, it's only available for a fee and for just a few seconds." - skino78
6
"paid"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Music drowns out your voice. Love the concept of this app. The absolute biggest issue for me is that when you use your voice to create a cover, the music is so much louder than the vocals that you can barely hear the words. I’ve tried recording my voice directly in the…" - kjhb83
7
"doesn"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Horrible. Terrible, it doesn't allow you to create a whole song and if you want to create a video, it's only available for a fee and for just a few seconds." - skino78
8
"music"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Music drowns out your voice. Love the concept of this app. The absolute biggest issue for me is that when you use your voice to create a cover, the music is so much louder than the vocals that you can barely hear the words. I’ve tried recording my voice directly in the…" - kjhb83
9
"voice"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Music drowns out your voice. Love the concept of this app. The absolute biggest issue for me is that when you use your voice to create a cover, the music is so much louder than the vocals that you can barely hear the words. I’ve tried recording my voice directly in the…" - kjhb83
10
"videos"
8 negative reviews mention this · 11% of all complaints
★★★★★ "REDICULOUS!. This is a total scam and awful videos. It’s take on “New York”is me carrying a pile of money, holding a bottle of liquor and standing in front of a helicopter with piles of cash around me!lip dubbing off of my own vocal I uploaded." - broadwaybuzz
📋 All 72 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Horrible
Terrible, it doesn't allow you to create a whole song and if you want to create a video, it's only available for a fee and for just a few seconds.
10.99 to waste
The the mouth movement does not match the song. Don’t waste your money
Can’t use my music
Why can’t I use iTunes to use music?
Not a free app
This app is not free. Only free download. Once you start tge app you they ask fir your card number
scam
paid $39/year every time you create a video you still have to pay $6 to $10. what a rip off
Garbage
This app is sketchy and a scam. They give you a trial for .99, but guess what? Absolute garbage because when you actually want to create the video, it asks you to pay $9.99 more. Even the demo was charging $6.99. DON’T FALL FOR IT!
Hate it
I hate that you have to pay for the app! I think it’s a waste of time! You cant even try it out fully before seeing how it works. I just think it’s a waste of money and space on your phone.
Misleading - Voice Feature Doesn’t Work
Downloaded this to clone my voice-doesn’t even come close. The audio is distorted, low quality, and sounds nothing like me. Tried multiple times, same result every time.
For an app built around voice replication, this completely misses the mark. Feels very misleading. Would not recommend.
For an app built around voice replication, this completely misses the mark. Feels very misleading. Would not recommend.
Not user friendly & extremely aggravating!!
This app sux!! Doesn’t do any of the things I though it can do unless you pay additional for a video which is anywhere from 9.99. Why pay for a subscription and then have to pay additional to do things with it
Awful
Does not work at all. Paid money for nothing. Dont use .
Completely BS
I paid the year fee $39.99 and each 30 seconds video is another $10. Completely BS! Don’t buy at all.
Not worth it
Way too expensive for what you get! No features. The video didn’t even make sense. And there’s no way to get your money back if the video comes out poorly.
SingUp
Not easy to create
I wanted to use my photo and mp3 song and create a music video
No way to knowing advance without paying that you can’t do it
I wanted to use my photo and mp3 song and create a music video
No way to knowing advance without paying that you can’t do it
I wish I could view my library, even when I haven’t paid
Make the library accessible Sometimes my voice sounds good sometimes it doesn’t sometimes it makes me have a lisp and they make you pay five dollars each time you try to re-record a different voice of yourself hoping I would make it better other than that it could be a cool app waste of money
Makes you pay to even enter app.
So I’m a bit disappointed I opened the app and it immediately wants me to pay. I can’t check out the app at all.
Be True.!!
Once you got subscribed for a trial paying $0.99 they asking you payment again for video.
Bad done not even close
Not even close to my voice
Terrible waste of money
Paying $7 for a 15-second video is outrageous-basically a rip-off. I’m on a weekly membership, and when generating songs, the app said it would take nine minutes, but the track ended up frozen for over a day, making it completely unusable. Total waste of money-do not download.
Complete Joke
Do NOT download
Trash
This app is trash.
唐
鉴定完成，狗屎软件，允许老冯起飞
Thrash
Garbage it’s not what it says it
REDICULOUS!
This is a total scam and awful videos. It’s take on “New York”is me carrying a pile of money, holding a bottle of liquor and standing in front of a helicopter with piles of cash around me!lip dubbing off of my own vocal I uploaded.
Not responsive
I have written to the company help desk twice , app very difficult to understand and you need to pay extra for videos , 1 video $4.99 for 10 seconds , I will cancel my 2 year subscription today
Totally worthless , the recordings with your own voice is so bad , not bc of the voice , but the music is so much Louder than the voice , i took extra song advance with Ai in hope that it will sound better another $4.99 each time on the Sing up page .
Totally worthless , the recordings with your own voice is so bad , not bc of the voice , but the music is so much Louder than the voice , i took extra song advance with Ai in hope that it will sound better another $4.99 each time on the Sing up page .
Sync quality terrible
Advertisement was misleading said for 5 dollars I can have a 7 day trial but immediately after paying the 5 dollars it requested for 10 to actually try the app. Then the final product was 1 out 5 at max. Needs better programming and better lip synching.
It Generated Badly
Expensive. And the video generated so bad.
Trash
TRASH TRASH TRASH
Doesn’t work
Doesn’t work
It’s a scam even Instagram is checking into it
I purchased this app and it does not work. It constantly says load loading loading downloading and nothing happens with that. I’ve tried to get my money back from the Apple Store but they wouldn’t give it to me. I can see now that Instagram is asking it’s users if they had a bad experience with the app so hopefully something will happen and I will get my money back.
Money pit, terrible results for song writers
If you have an original and submit your picture this app generates a horrible output. For more tries you have to pay an extra 10 dolars every time
Fake cheap app
Don’t fall for commercials !!! your picture just will stay still and song will play behind that is it no videos no actions no movements!
Scam
Different prices
Unusable. Needs work
Terrible. Barely any video options and mouth doesn’t even match the words. Completely unusable.
SCAM DO NOT BUY
SCAM DO NOT GET THIS
The app states clearly $4.99 for a weekly subscription.
Than on the next page after I bought it, it charges $9.99 to build the song, for the same thing I had previously purchased it for.
Requested a refund.
I submitted a complaint through Apple.
Do not get this!
The app states clearly $4.99 for a weekly subscription.
Than on the next page after I bought it, it charges $9.99 to build the song, for the same thing I had previously purchased it for.
Requested a refund.
I submitted a complaint through Apple.
Do not get this!
Horrible
Terrible graphics and sound quality and zero customer support. Major waste of money. No free trial either, they just take your money and you’re screwed.
Music Video ability is very bad
Don’t recommend for music video creation. Very bad quality.
This app suck
Any even let me finish my free song
Not worth it
Not worth it unless you have actual music saved to your phone. Can’t link from Spotify
Avoid this
You subscribe.. I bought the year plan and then they want even more money to fix the voice or add a friends voice. Didn’t even sound like me. And I asked other’s opinions because I know you don’t sound like you think you do when recorded, but it is so
Off from my voice it’s not even recognizable. Request a refund the next day no response. Listed as per week but charge the whole year. I wish it worked like discribed.
Off from my voice it’s not even recognizable. Request a refund the next day no response. Listed as per week but charge the whole year. I wish it worked like discribed.
It is not working
Big frustration !!! Not working! They Do not deliver as promissed😡
Seams kinda scammerish to me.
I paid $9.99 to create a song, they then tell me that the song failed to upload, to resubmit, then proceeds to try charging me another $9.99
I don’t recommend it
I feel scammed. I paid $5 for the 7-day trial to make sure of the quality of the videos, but I was only able to create one mediocre 15-second video. And if I want to make another 15-second video, I have to pay an additional $6.
Totally misleading
Makes it sound like the video generation is part of the weekly or yearly subscription but it’s not. You have to pay extra for the. And you don’t have the ability to get the songs you created as mp3 or wav files either. You have to record your screen to get an mp4. How dumb is that!!
Expensive and bad
They charge a reoccurring subscription and the. Charge you for each individual video. It’s a total rip off. The mouth doesn’t match the lyrics at all and the scene choice are silly.
15 second videos only?
I’m disappointed that I bought a year subscription and I can only make 15 second videos. Was hoping to make actual full length videos. It takes 10 mins to make one video so stringing a bunch together is going to take forever. Should have researched before spending the money!
Refund
I canceled my subscription before it even started
Poor quality
The ai voice sounds like a computer singing and shaky. The quality of the music is the worst. Sounds like a cheap recording as if I used to voice memo to record a song off the radio player. Don’t waste your time or money.
Disgusting
Don’t upload photos of Black women. I uploaded a photo of a very classily dress, slim, beautiful Black woman, and it generated a video of a fat, masculine Black woman who was nude with breast and nipples hanging out… This AI is very racist and offensive.
Estafa /scam
Es una gran estafa. La instale y pague la suscripción, todo lo que dice es una gran mentira. No pierdan el tiempo en esto. No hace nada de lo que dice y todo es de muy mala calidad y lenta y con muchos defectos .
Scam
Is a Scam app
In their ad they said they have videos, but it's all a scam and the voice is a scam too" o de forma más natural: "They advertised videos, but it's all a scam and the voice actor is a scam as well,"
In their ad they said they have videos, but it's all a scam and the voice is a scam too" o de forma más natural: "They advertised videos, but it's all a scam and the voice actor is a scam as well,"
+ 22 more in the clipboard copy
Sentiment summary
82%
Positive (4-5★)
3%
Neutral (3★)
15%
Negative (1-2★)