Review Insights · App Store
SkillCat: EPA 608 & HVAC
SkillCat Inc · 8,298 ratings · ★ 4.9
4.9
★★★★★
8,298 ratings
🎯 Build a better version
Top complaints - extracted from 9 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"courses"
3 negative reviews mention this · 33% of all complaints
★★★★★ "No access. The app took my money but will not grant access to the courses and videos." - carroll.a@
2
"videos"
3 negative reviews mention this · 33% of all complaints
★★★★★ "No access. The app took my money but will not grant access to the courses and videos." - carroll.a@
3
"problem"
3 negative reviews mention this · 33% of all complaints
★★★★★ "Problem with videos. Videos are having difficulty playing" - Brian stitch
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No access
The app took my money but will not grant access to the courses and videos.
Poor quality
App freezes on almost all videos at, at least one time stamp in it.. You end up missing half of the video because it gets stuck at specific time stamps over and over. Don’t waste your money. Once it freezes the only way to continue is to go to the next segment of that item.
Problem with videos
Videos are having difficulty playing
Bug/Issue
I am using this app to complete a EPA certificate however while I am reviewing the material I am constantly being shown a POP UP that requires me to “choose a plan” when I already have a membership. This wouldn’t be a problem if the pop up didn’t kick me out of whatever I was studying and forces me to start again and this is every 5 minutes so it’s largely impossible to get any meaningful progress is a short amount of time.
It was great
This app was great, but now just loads and reloads but the name of the courses never show up, is frustrating. This needs to be addressed and fixed please.
This app is horrible.
Only half of the courses load. It litteraly sits there and try’s to load indefinitely. This app sucks
Always crashes, terrible app
Hire some qualified engineers to fix your app
Glitchy
When I try and restart it keeps loading. I tried deleting and re-installing. Same problem. Says something about not connecting to the server. I think it’s a server issue. Very unhappy and frustrated.
App not good
If I go away for a second, it starts spinning and then sometimes takes to final exam. Then spins when I try to go back to keep learning. Then I have to shut off the phone to reboot it.
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)