Review Insights · App Store
SkyView®
Terminal Eleven LLC · 7,627 ratings · ★ 4.6
4.6
★★★★★
7,627 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
6 negative reviews mention this · 27% of all complaints
★★★★★ "Quit working. My SkyView quit working and wants me to enter in a hardware code. Submitted a request for help with no reply. Avoid and find another app that has good support." - ottoball
2
"skyview"
5 negative reviews mention this · 23% of all complaints
★★★★★ "Quit working. My SkyView quit working and wants me to enter in a hardware code. Submitted a request for help with no reply. Avoid and find another app that has good support." - ottoball
3
"doesn"
5 negative reviews mention this · 23% of all complaints
★★★★★ "Doesn’t work with phone case. Please provide a fix to the issue with the app not working when the phone has a case. I removed the case and the app worked fine. I placed the phone back in the case and the app will not work. It remains stuck with a North geo point in the…" - Bnajam
4
"find"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Unable to find comet 2025 R3 on the app. Shouldn’t be hard. What am I missing" - Curious145
5
"refund"
4 negative reviews mention this · 18% of all complaints
★★★★★ "I was charged and didn’t order it!. I cannot figure out what I clicked on but I was charged and cannot contact anyone to gain a refund. Do not download! You’ll be charged without your consent!" - Finite DC minutes
6
"doesn work"
4 negative reviews mention this · 18% of all complaints
7
"paid"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Will not calibrate. I’ve paid for the upgraded version and it will not be in the correct orientation." - RachTJohnson
8
"working"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Quit working. My SkyView quit working and wants me to enter in a hardware code. Submitted a request for help with no reply. Avoid and find another app that has good support." - ottoball
9
"money"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Awful. Didnt work at all want my money back" - scfres
10
"calibrate"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Doesn’t work. Only shows me one constellation. Doesn’t calibrate." - kajello
11
"camera"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Cool but phony. Seemed to catch a constellation that was pretty obvious, but it seemed to make up constellations through my camera that wasn’t even pointed to the sky. Thought it was legit until it wasn’t. Guess it’s only $3 wasted." - Scrattyphoenix19
12
"scam"
3 negative reviews mention this · 14% of all complaints
★★★★★ "scam (do not buy this app). This tells you that you'll get all the bells and whistles when it's no different from the lite version, i wasted 5 dollars on this app compared to downloading the free version. Do not waste your money on this just get skyview lite it's the …" - stephen coss
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Unable to find comet 2025 R3 on the app
Shouldn’t be hard. What am I missing
I was charged and didn’t order it!
I cannot figure out what I clicked on but I was charged and cannot contact anyone to gain a refund. Do not download! You’ll be charged without your consent!
Quit working
My SkyView quit working and wants me to enter in a hardware code. Submitted a request for help with no reply. Avoid and find another app that has good support.
Doesn’t work with phone case
Please provide a fix to the issue with the app not working when the phone has a case. I removed the case and the app worked fine. I placed the phone back in the case and the app will not work. It remains stuck with a North geo point in the middle and will not function. People shouldn’t have to remove their case to utilize an app. Others have posted the issue here for weeks. It’s about time to resolve it.
Never should have purchased - Satellite database bug
I loved the SkyView Lite app. I have been using it for many years, and I decided that I should purchase the full product to show my appreciation. After installation, all satellite data is gone - zero, none. It used to show the ISS. I futzed around. There is no way to restore purchases - only an option to purchase the SkyView Satellite Guide. Ok, I'll pay a little more to get the additional satellite data. However, satellites still do not show int he SkyView app. Hence my 1 star rating. I will leave it there until the publisher provides a solution.
--timdier
--timdier
Awful
Didnt work at all want my money back
Skyview
This was wayyyy off it said orians belt was on the right but I could CLEARLY see it on the left
Doesn’t work
Only shows me one constellation. Doesn’t calibrate.
scam (do not buy this app)
This tells you that you'll get all the bells and whistles when it's no different from the lite version, i wasted 5 dollars on this app compared to downloading the free version. Do not waste your money on this just get skyview lite it's the same exact app same displays of planets stars and objects and trajectories of said medium it just doesn't cost you 5 dollars for no reason at all. Very disappointed with my purchase
Will not calibrate
I’ve paid for the upgraded version and it will not be in the correct orientation.
Camera doesn’t work
I bought this because it boasted that it could take augmented pictures of the sky. No matter what I do the camera stays shaded out.
Waste of Money and a Scam
Paid to upgrade and nothing appears like the screenshots. Literally the same as the basic, free version. Don’t waste your money. They won’t approve a refund.
Did not work on my Iphone 10
This app did not work. The app also says it will not refund the $2.99 I paid for it. Scam beware.
Couldn’t find the MOON
I tried both auto and manual calibration, neither of which was effective. But either way, it couldn’t find the moon, even when I had the camera view enabled and was pointing right at it. This used to be a more reliable app.
Star location way off
Manually calibrating every time open app
Charged for app I didn’t want
Was charged for this app I never wanted and being refused a refund which is insane .
Stopped Working
The app just stopped working. It won’t even launch anymore.
Cool but phony
Seemed to catch a constellation that was pretty obvious, but it seemed to make up constellations through my camera that wasn’t even pointed to the sky. Thought it was legit until it wasn’t. Guess it’s only $3 wasted.
James Webb Space Telescope
I really wanted to see where the JWST is floating in space but was disappointed to find that it is no yet integrated into the app. Other than that I enjoy anything space related and this app gives me the opportunity to see where the heavenly bodies are!
Great View, but in the Wrong Direction
I really like this app for its clear, uncluttered view of the night sky. Unfortunately, the real stars are rarely where SkyView says they are. Tonight, it showed the Big Dipper at due north. If someone knows how to accurately calibrate this app, please let me know. Waving it in a figure 8 doesn’t seem to work.
Location is off on iPhone 16e
Love this app. But it’s not locating correctly on my phone. Help!
What happened to planet names?
You used to label the planets. What happened? I paid to use the app. I am extremely disappointed.
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)