Review Insights · App Store
SleepWatch - Top Sleep Tracker
Bodymatter, Inc. · 328,525 ratings · ★ 4.7
4.7
★★★★★
328,525 ratings
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Top complaints - extracted from 70 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"sleep"
33 negative reviews mention this · 47% of all complaints
★★★★★ "Suddenly poor tracking. I have been using this app since March, 2017. I always wear my watch to sleep. It would miss data from random nights but this year it’s gotten unreliable. Missed data’s 9 nights in February, 14 in March and 7 in April. At one point I uninst…" - Malloyps
2
"watch"
15 negative reviews mention this · 21% of all complaints
★★★★★ "Suddenly poor tracking. I have been using this app since March, 2017. I always wear my watch to sleep. It would miss data from random nights but this year it’s gotten unreliable. Missed data’s 9 nights in February, 14 in March and 7 in April. At one point I uninst…" - Malloyps
3
"data"
12 negative reviews mention this · 17% of all complaints
★★★★★ "Suddenly poor tracking. I have been using this app since March, 2017. I always wear my watch to sleep. It would miss data from random nights but this year it’s gotten unreliable. Missed data’s 9 nights in February, 14 in March and 7 in April. At one point I uninst…" - Malloyps
4
"years"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Bad changes in the app. Been using SleepWatch for years. Suddenly it does not show sleep score. And it is showing big ads right in the middle of the iPhone screen." - Fland49
5
"free"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Can barely use. The app steady freezes and I have to force close it several times in order for it to work." - Luv.loyalty
6
"apple"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Sleep algorithms problem. I am a long time paying user and am ready to give up. I have a few sleep apps, most using data collected by my watch, and one part of my tempurpedic bed. This app produces results that are sometimes so different from the others that it is a…" - Dumbhead
7
"subscription"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Don’t work. I don't understand why I even pay for a trial subscription if the app doesn't even work. I press play, but the sleep recording doesn't play. I wanted to give it a chance and waited a long time, but the voice recordings just don't work." - 366437738484
8
"sleepwatch"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Sleep algorithms problem. I am a long time paying user and am ready to give up. I have a few sleep apps, most using data collected by my watch, and one part of my tempurpedic bed. This app produces results that are sometimes so different from the others that it is a…" - Dumbhead
9
"iphone"
8 negative reviews mention this · 11% of all complaints
★★★★★ "scam advertising. I have a free sleepwatch account. Today they ran a “you have a virus on your iphone” ad, a common scam." - dave94703
10
"useless"
8 negative reviews mention this · 11% of all complaints
★★★★★ "The ads are ridiculous. The ads are extremely intrusive and render this app useless much of the time" - PRC Hunter
11
"track"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Suddenly poor tracking. I have been using this app since March, 2017. I always wear my watch to sleep. It would miss data from random nights but this year it’s gotten unreliable. Missed data’s 9 nights in February, 14 in March and 7 in April. At one point I uninst…" - Malloyps
12
"tracking"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Suddenly poor tracking. I have been using this app since March, 2017. I always wear my watch to sleep. It would miss data from random nights but this year it’s gotten unreliable. Missed data’s 9 nights in February, 14 in March and 7 in April. At one point I uninst…" - Malloyps
📋 All 70 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Can barely use
The app steady freezes and I have to force close it several times in order for it to work.
Bad.
Makes you do a survey, sign and approve terms and conditions before last page where it asks you to pay. Also, too many ads. I don’t mind paying but not like this.
Suddenly poor tracking
I have been using this app since March, 2017. I always wear my watch to sleep. It would miss data from random nights but this year it’s gotten unreliable. Missed data’s 9 nights in February, 14 in March and 7 in April. At one point I uninstalled and reinstalled the app. Still isn’t working right
Don’t work
I don't understand why I even pay for a trial subscription if the app doesn't even work. I press play, but the sleep recording doesn't play. I wanted to give it a chance and waited a long time, but the voice recordings just don't work.
Spam in ads version
ads showing scam risk
Don’t waste your time, nothing works correctly
You can’t do anything unless you pay the greedy people. Literally garbage app even with “paid” subscription the app is nothing close to accurate. Pretty much it’s a voice recorder. The falsification represented should be removed. Do Not waste your money on a “voice recorder “ especially when those a free.
Cost for free trial
I was asked to pay for a subscription free trial, no thanks…
Sleep algorithms problem
I am a long time paying user and am ready to give up. I have a few sleep apps, most using data collected by my watch, and one part of my tempurpedic bed. This app produces results that are sometimes so different from the others that it is almost comic. The others produce results that make more sense - with similar outcomes. Last night is a perfect example. SleepWatch “detected” 8 hours and 45 minutes of sleep. Apple Health and the bed AI tracker report 6 hours and 45 minutes of sleep. These latter results fit how last night felt for me.
scam advertising
I have a free sleepwatch account. Today they ran a “you have a virus on your iphone” ad, a common scam.
The ads are ridiculous
The ads are extremely intrusive and render this app useless much of the time
No longer connects to phone
I have a paid subscription, used to automatically connect to watch to phone to show, but now after many attempts all day for the past 6 months it’s useless and waste of money. I go to help - update 7 days and still nothing. Restarted phone, and still missing data. My watch also no longer shows data. It says no data available- so what’s the use in wearing in and keep charging it? How come my other apps on my watch connect to my iPhone, but SleepWatch no longer does?? Waste of money!
It doesn’t work!!
I wasted my time downloading this app. I had it going ALL NIGHT and it did not track anything. Overall I wasted my time, where I could have had another sleep app that is even better than this.
No good
Doesn’t track sleep well at all. It’s never accurate. Definitely don’t pay for this app it will be a waste of money.
App was a joke
Beware, my initial trial went 1 day too long and they charged me for the entire year. I couldn’t get my $$$ back.
The app provided no useful information. It was the exact same thing every day. “Breathe training” “exercise”. Totally useless info.
Plus the app started telling me to go to bed later and later. At one point it suggested I go to bed at 3 am with a 6am wake up…. Common now. I feel like I got ripped off
The app provided no useful information. It was the exact same thing every day. “Breathe training” “exercise”. Totally useless info.
Plus the app started telling me to go to bed later and later. At one point it suggested I go to bed at 3 am with a 6am wake up…. Common now. I feel like I got ripped off
Privacy concerns
The terms give them the right to your intellectual property???
expensive
don't get it unless you want to spend money. you can't actually listen to your snores without having premium, and the entire reason i got it was to listen to my snoring. it's very frustrating
stopped working
Used to enjoy this app and used it on the daily as it was more insightful and the data was clearer to read than the built in Health app. For well over a couple months, its stopped working. Tried a reinstall and it doesnt display data. Claims that there is no data and that I have to sleep with my watch in order to see data.
Getting tired of all the obtrusive pop ups to pay for more features. Those are useless if the app cant show me the existing data.
Was great when it was in its prime, but as usual, a good thing is never around for long.
Getting tired of all the obtrusive pop ups to pay for more features. Those are useless if the app cant show me the existing data.
Was great when it was in its prime, but as usual, a good thing is never around for long.
Did not find smart alarm. False ad.
As said in the subject.
App won’t launch
I had this app for sometime and it was my favorite sleep app but for some reason my app will not open.
Useless
I downloaded the app thinking it’s going to be normal and wanted to watch my sleep (the main purpose of the app). I wake up and it says I snored and sleep talked a lot but of course you have to pay $50 a year. Waste of time no way I’m paying that much for an app.
Pointless
Pointless app, adds nothing beyond whats already available in health/sleep apple apps, why would anyone pay for that?
Was good . . .
Have had this app for years. Always worked without a problem, until a week ago. Now it won’t load any info. Subscription cancelled.
This app is a complete waste of time.
This app is a complete waste of time.
SleepWatch advertises deep sleep insights and advanced tracking, but it fails at the most basic level: it does not work. Despite being fully set up, it will not connect or sync with my iPhone 15 Pro Max, and it provides absolutely no sleep data.
I tried everything-permissions, settings, reinstalling the app-nothing works. An app that cannot track sleep is pointless.
What’s even worse is the total lack of support. There is no real help, no effective troubleshooting, and no solution offered. You’re basically left on your own with a broken app.
Nice concept, nice interface… but completely useless in practice. Do not recommend until they fix their connectivity issues and offer real customer support.
SleepWatch advertises deep sleep insights and advanced tracking, but it fails at the most basic level: it does not work. Despite being fully set up, it will not connect or sync with my iPhone 15 Pro Max, and it provides absolutely no sleep data.
I tried everything-permissions, settings, reinstalling the app-nothing works. An app that cannot track sleep is pointless.
What’s even worse is the total lack of support. There is no real help, no effective troubleshooting, and no solution offered. You’re basically left on your own with a broken app.
Nice concept, nice interface… but completely useless in practice. Do not recommend until they fix their connectivity issues and offer real customer support.
Good until it stops working
Worked for about a month. Stopped working immediately after the new year. Stuck in a perpetual loading phase. Sad I paid for this.
Use to be a nice app
This app use to be good, now it’s just a waste of money. It’s telling me I only sleep an hour a day, when I actually sleep more. I don’t know what the developer has done to this app, but I wouldn’t waste my money or time.
Confusing interface and not accurate
I regret purchasing this app. I tried to cancel before the seven day trial, but I was one day too late.
That’s on me.
The interface is overly complicated and confusing
The recorded sleep sounds like snoring are inaccurately misrepresented
You can’t listen to a sleep story as you go to sleep in considers that a a sleep disruption.
There are better sleep, trackers out there.
That’s on me.
The interface is overly complicated and confusing
The recorded sleep sounds like snoring are inaccurately misrepresented
You can’t listen to a sleep story as you go to sleep in considers that a a sleep disruption.
There are better sleep, trackers out there.
Terrible Backstabber
Doesn’t let alarm snooze pass through so if you snooze it once good luck you’re now late to work. Very upsetting.
Trash
Been using this app for years to track my sleep. Now they took most features away and are forcing everyone to pay for premium. Will no longer be using even though it’s been in my phone and Apple Watch for years
Mental Mike
“Waiting for sleep data to sync”. It’s been four days now and still nothing. I’m about ready to delete this useless app. Followed all the troubleshooting steps….. still nothing.
Trash
Trash
Must be 16 to enter??!
I mean I get that some apps have age restricting content but what I don’t get is how you must be 16 to enter a sleep tracking app. I’m 15 and I don’t know why it should be age restricted, other sleep apps I have had in the past aren’t age restricted. My sister is 13 and has one and there is nothing inappropriate about it I mean it’s a sleep app! What is the worst thing it’s going to show me, a recording of me snoring!!
Great but now cost prohibitive and grossly overpriced
Great app but suddenly went from $20 per year (which was already borderline overpriced) to $40 per year - now grossly overpriced. Now instead of resubscribing to another year of pro I’m just deleting and looking for a replacement that’s actually reasonably priced. Too bad, kept subscribing to support the developer, but no more, not after this money grab.
Manipulative, cheesy money grab
There are some instability issues with app update but the deal breaker is how manipulative the new snore “feature” is. I went to the trouble and time of tracking snoring for several nights in a row (has to be done manually every night). Then, when I took more time to go into app and review the snore data, THAT’S when I learn it requires more money!
Bad Ads
If I download an app to try it out and it has in app purchases I do expect to see some ads. However not the type that take over my screen with camouflaged installation buttons for not just the app I downloaded but for some garbage game or gambling app with no way to close the ad except to turn my phone off. So while this sleep watch app might be great I'm not risking the security of my to try it out.
Pop-up ad Bad News
You have a pop up ad that says “Your iPhone is infected with trojan virus!”. An ad that says your phone is infected!!
Don’t accept every ad for your app. You lose credibility?
Don’t accept every ad for your app. You lose credibility?
Used to work
This app was great for tracking my sleep but after the last IOS update it fails to sync my sleep data. I’m disappointed it no longer works.
Not what it used to be
I had an annual subscription which I will not renew. The readings through my new Apple Watch Ultra 3 are so inaccurate that it makes no sense anymore to pay for it. E.g. I go to bed at the same time every night, 12 or 12:15, set the watch to sleep mode but the next morning I see that I did not sleep until 2 or 3? Sometimes I get up at around 4 to go to the bathroom which takes about 5 minutes, the app tells me I was awake for an hour. My alarm goes off at 6:30, and I am not awake before that, but the app states I am up at 6:20. I also take naps during the day, about 1-2 hours. The app used to show that, not anymore. And yes, the watch is sitting snug on my wrist every night like my previous Ultra 2.
Only showed my RAM cycle for one day
I bought the premium version only to see the RAM cycle however, I’ve been using the app for a week and it only showed me my cycle for one day. All the other metrics are showing but that one.
Continuous sync issues
I love SleepWatch in concept, but have had continuous sync issues with Apple Health and my Apple Watch. I tried email support and got tired of waiting days for replies. I planned to send a detail support email pertaining to inaccuracies between the watch Smart Stack data and the app on my iPhone, but gave up when I couldn’t get the daily screenshot to save properly from the app. Not sure of all these issues are related to iOS 26 updates, but getting tired of inconsistent data everywhere I turn, which I assume is syncing problems.
They will charge you on your free trial
It’s not 7 days free trial then charge, it’s a charges first then the year starts after 7 days. I just wanted to try it but didn’t want to commit yet. I feel swindled
Used to be 5 stars
I’ve been using this app for 5 years as a paid user. It no longer tracks my sleep as well. This week alone it didn’t track 4 out of 6 nights. I tried reaching out to customer services and they offered me no help or insight. Really bummed because I used to love this app. It needs an upgrade, I will not be renewing my subscription
Ads are insane
Used to be a great app I used for years. Now ads are completely insane and way too many. I just want to track my sleep I cannot afford the premium version and I shouldn’t be punished for not paying by being constantly bombarded with ads. Ridiculous.
Very Low volume!
How do I fix the low volume? I had to turn the volume to max but can hardly hear any of my snoring.
Ads have ruined it
Love the app. Used it for a few years. Deleted now!
The over the top full screen advertising has ruined it.
The over the top full screen advertising has ruined it.
Was a great app had no problems.
The app was great. But for a while now I have not been able to into the app. It keeps crashing every time I open it.
Not worth it
I literally downloaded this app to hear the noises I made while sleeping just to find you have to pay for that feature. App offers next to nothing if you don’t pay.
Inaccurate
Does not sense sleep unless you open app. Wish I could get my $40 back.
Inaccurate
I don’t trust sleep watches accuracy. I think the app relies too much on whether or not your sleep schedule is conventional. If you purposely sleep for four hours and must wake up but then return to sleep another five hours. How would that sleep of nine hours be rated lower than five straight hours. This is inconsistent to common sense. Also sleep rhythm which judges on whether or not you go to sleep and wake up at the same time most nights is also highly over rated on this app. Also, I feel as though sleep cycles are incorrect. How did I go from regularly getting almost an hour of deep sleep per night with my Fitbit to getting less than a half an hour of deep sleep using sleep watch. No good!
Все платно
Смысла без подписки нет никакого в приложении. Скачал, чтобы послушать, что говорю во сне и храп, в итоге прослушать не дали, просят подписку
Deep sleep when I’m fully awake
Unfortunately, the results are zero help because it consistently shows that I am in a deep sleep when I am actually fully awake.
+ 20 more in the clipboard copy
Sentiment summary
94%
Positive (4-5★)
5%
Neutral (3★)
2%
Negative (1-2★)