Review Insights · App Store
slice: UPI credit card & bank
GARAGEPRENEURS INTERNET PRIVATE LIMITED · 195 ratings · ★ 4.1
4.1
★★★★★
195 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"customer"
4 negative reviews mention this · 33% of all complaints
★★★★★ "Issues regarding credit limit. I’ve been a loyal and long-time customer of this app, but I’m disappointed that my credit limit has not increased over time. I expected better support for returning users like me. Hope this can be improved in future updates." - Sathpal
2
"phone"
4 negative reviews mention this · 33% of all complaints
★★★★★ "Not what it used to be back in time. Slice really messed up it isn’t the way it used to be back in the day you could use your slice card and it was pretty good but now it’s just a useless app lying around in your phone." - Raiyan Nawaz Ali
3
"support"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Issues regarding credit limit. I’ve been a loyal and long-time customer of this app, but I’m disappointed that my credit limit has not increased over time. I expected better support for returning users like me. Hope this can be improved in future updates." - Sathpal
4
"slice"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Not what it used to be back in time. Slice really messed up it isn’t the way it used to be back in the day you could use your slice card and it was pretty good but now it’s just a useless app lying around in your phone." - Raiyan Nawaz Ali
5
"work"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Worst repayment app ever. Don’t know why you guys give so many options to pay and none of them works. If we want to pay the money at last due date it will not work. Don’t know if this is some kind of trick." - Madhan murari
6
"number"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Doesn’t work. Just keeps telling my my phone number is invalid." - cd034222214
7
"phone number"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Doesn’t work. Just keeps telling my my phone number is invalid." - cd034222214
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Issues regarding credit limit
I’ve been a loyal and long-time customer of this app, but I’m disappointed that my credit limit has not increased over time. I expected better support for returning users like me. Hope this can be improved in future updates.
wrosttt
feels hard with moneyy
Threatening Mails
They added the paid amount to the next bill and said that i owe twice. They send me threatenin emails for their mistake. "You are hired. Or May be not". After explaining their mistake to dumb customer support for 10 times, I paid them twice and cut that card.
Not what it used to be back in time
Slice really messed up it isn’t the way it used to be back in the day you could use your slice card and it was pretty good but now it’s just a useless app lying around in your phone.
Worst repayment app ever
Don’t know why you guys give so many options to pay and none of them works. If we want to pay the money at last due date it will not work. Don’t know if this is some kind of trick.
Worst creditors
Such a pathetic service threatening one’s customers no proper response , talking about service provided is overly poor, don’t opt for slice , it will drain your courage on creditors
Worst customer service team
Waited almost for 40mins to speak to an executive for a query.
After 40mins call got disconnected automatically.
Giving a cards and limits are not sufficient unless you give after sales support.
And in IVR i choose English language. For 10 tomes call got dropped as no executives are available.
Such a low class service this company is providing.
After 40mins call got disconnected automatically.
Giving a cards and limits are not sufficient unless you give after sales support.
And in IVR i choose English language. For 10 tomes call got dropped as no executives are available.
Such a low class service this company is providing.
Doesn’t work
Just keeps telling my my phone number is invalid.
A no-go
Tried to sign up but can’t get past the first page. Asking for a phone number and they tell me my number is invalid.
Horrible app
Doesn’t even work. I put in my phone number multiple times. Never sent a code, this is the stupidest thing I’ve ever encountered
New policies really worst
Your new policies are very annoying before slice was very useful to everyone but after your new police I don’t like to use slice at all if possible change to old policies or you ppl will be losing the customers
Thought best seems to be worst
Being a frequent user I’m been waitlisted since 6mnths,worst respond from customer care too.
Sentiment summary
78%
Positive (4-5★)
3%
Neutral (3★)
19%
Negative (1-2★)