Review Insights · App Store
SLS Official Swinger Community
Swing, LLC · 5,174 ratings · ★ 4.1
4.1
★★★★★
5,174 ratings
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Top complaints - extracted from 83 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
29 negative reviews mention this · 35% of all complaints
★★★★★ "Worse. Idk who yall merged/ bought by but the app works ways worse now" - iOSNerd33
2
"doesn"
21 negative reviews mention this · 25% of all complaints
★★★★★ "Needs work. The app doesn’t update fast enough, especially when it comes to messaging." - Terry Kromka
3
"login"
14 negative reviews mention this · 17% of all complaints
★★★★★ "Unable to login. I tried several times to login but get the spinning login people. I even tried uninstalling, deleting the ad, and reinstalling with no success. Only able to access my account through the website." - Marathonman3000
4
"account"
12 negative reviews mention this · 14% of all complaints
★★★★★ "Account issues. App is Not allowing me me to upload pictures. Keeps saying uploading then goes back to no pictures found screen. Attempted to click on support and the app closes completely out" - jhop1605
5
"been"
12 negative reviews mention this · 14% of all complaints
★★★★★ "Total joke. This website & app is a joke. Paid for lifelong membership and it is so glitchy only works half the time. Don’t subscribe…you been warned" - Outfitterbob
6
"doesn work"
12 negative reviews mention this · 14% of all complaints
7
"does"
11 negative reviews mention this · 13% of all complaints
★★★★★ "Outdated and Clunky. The app feels like it was build in the 90’s. It’s clunky and glitchy. When it does work it’s not worth the space it takes up on my phone. The website isn’t any better. Menus are hidden behind content and basic features don’t work." - Bikini Bottom 904
8
"website"
11 negative reviews mention this · 13% of all complaints
★★★★★ "Outdated and Clunky. The app feels like it was build in the 90’s. It’s clunky and glitchy. When it does work it’s not worth the space it takes up on my phone. The website isn’t any better. Menus are hidden behind content and basic features don’t work." - Bikini Bottom 904
9
"sign"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Look Elsewhere. Poorly designed application for site running on obsolete and inadequately resourced software supporting site. Staff often incompetent at troubleshooting and truly only exists as they were one of the earliest sites. Recommend you invest you…" - BFilmFan
📋 All 83 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Can’t do anything
As a free member, you can’t even view messages or write anyone. Genuinely curious what there is to do on this app as a free member?
Account issues
App is Not allowing me me to upload pictures. Keeps saying uploading then goes back to no pictures found screen. Attempted to click on support and the app closes completely out
Nope
Can’t do anything in the app without purchases
Worse
Idk who yall merged/ bought by but the app works ways worse now
Terrible
Arguably the worst app I've used. Bunch of abandoned and fake profiles
Outdated and Clunky
The app feels like it was build in the 90’s. It’s clunky and glitchy. When it does work it’s not worth the space it takes up on my phone. The website isn’t any better. Menus are hidden behind content and basic features don’t work.
Look Elsewhere
Poorly designed application for site running on obsolete and inadequately resourced software supporting site. Staff often incompetent at troubleshooting and truly only exists as they were one of the earliest sites.
Recommend you invest your efforts elsewhere.
Recommend you invest your efforts elsewhere.
Lackluster
This app lacks critical features and is extremely overpriced. You need a subscription to even reach out to others- but even with the subscription, it lacks the ability to talk to people who do not have one. Customer service is non existent. My case was opened and immediately closed with no interest in my feedback. I would NOT download this app and I regret my $200 lifetime membership purchase.
Total joke
This website & app is a joke. Paid for lifelong membership and it is so glitchy only works half the time. Don’t subscribe…you been warned
Not worth it
I paid for a membership for a month and it’s not letting me message or nothing this a rip off
Limited Options and Website is Klunky
Paid for a membership that I can not use. They will not refund my money. I would save your money and go with a well known site.
Can’t even post a picture of my face
F
Does not work anymore
I’ve only had the app for a week and it’s been frustrating from day one. Constant glitches-getting logged out, favorites not saving, photo updates taking forever for member approval, search criteria gets erased every time you search, your settings for who you want to see mean nothing, and excluded profiles still showing up. There aren’t many active users, and most profiles are low quality. Now I understand why!
No Service
I can’t find any service or support email that doesn’t bounce back for this developer. I’ve been locked out of my account where I have a paid membership for 1 month+.
Gotten Worse
This new version is so much worse then the last one. Pictures are cut off, you can’t tap on them to open them up, there isn’t a map to open like what being shown in the App Store, there’s no video section. I don’t know who there fouling.
What’s happening
my account has been blocked several times due to spam bot issues or other issues. the last time I was blocked and support hasn't responded to me for several days.
New version
The new version is absolutely impossible to text in the message module.
You cannot see what you are typing. On searches the app closes out on me.
I cannot use this until they do an update….
You cannot see what you are typing. On searches the app closes out on me.
I cannot use this until they do an update….
Unable to login
I tried several times to login but get the spinning login people. I even tried uninstalling, deleting the ad, and reinstalling with no success. Only able to access my account through the website.
App doesn’t work
Doesn’t let you log in. No support on the website.
IOS
So having an iPhone you can download the app but can’t sign in the logo just spins out the entire time. When will that issue be fixed. And the picture control the pictures aren’t dark or unclear and can’t be posted.
No support
Try to get app to work is a struggle try to contact support no one there no support have to try review to get access for what u pay for access to
App problem
Will not let me create an account
Ridiculous wait time
Still waiting to be approved by an employee. I’m about to delete this app
needing updates
cell phone version sad
Waste of time and money
This app is so outdated and mishandled, the desktop version offers more features than the app, and there are more ghost accounts than real ones. This may have been effective 20 years ago but it is no longer supported or updated. Ineffective waste of time and money.
App will not open
This app will not open on my phone. I have tried uninstalling and reinstalling and nothing
Never works
I downloaded the app and tried to sign in with my info, and I get the 'spinning wheel of death' where it just keeps acting like it's loading but never actually does. Deleted & reinstalled the app, still same issue.
App does not work!
Can not log into the app the icon comes up and it never stops spinning and you can’t get logged in at all!
Can’t even set up an account
Downloaded but it just keeps swirling in no man’s land while trying to set up an account
App update? Buggy. UI Refresh?
This app has not been updated in over 2 years. Takes a while to load. Does not push notifications. Sections in the app do not work or match with the actual website. Favorites section does not match the website. Search filters are buggy in the app.
Unable to access account
I have a membership and when I tried to reset my password because I forgot it. It will no longer allow me to enter my profile. Even though I have reset my password. World received the email put in a new password. It will still say account login fail. I don’t know what is going on, but this is the second time. This has happened in the second year while he will not allow me until some unknown timeframe. Then all of a sudden I’ll let me get in. This is ridiculous as I am a paid member, and not having access to my own account for whatever reason is just unnecessary.
Can create an account on the app
This app has issues
Worst app ever
It’s worthless unless you pay. I can’t delete my profile because it says my email doesn’t match there info. I only have one email period and I get spam from the all the time. Customer support is useless. Not many users and you can’t do anything without paying. Don’t waste your time or money
Useless
App stuck loading when trying to sign in
App broken
App doesn’t work. Won’t log on.
Sign in
Won’t let me sign in all it’s doing is refreshing and never signed in the app is bad I use the web to do my
Searching
Searching
Can’t even view messages sent to you without having to pay
Trash
Useless app
App doesn’t work. Can’t log in, just stuck on loading. Support never responds.
Never opens
I have tried this app twice over the past two years and I get stuck on the login loading screen
Search function
The search function blows. It’ll only show me up 15 miles of profiles no matter what I put into the search parameters.
It doesn’t even open!
Stuck in login page, won’t do anything, deleted and installed again several time and still nothing
Keeping up.
You all really need to keep us with the technological progression. Your membership base relies on my engagement as opposed to being stationary at a laptop. Your mobile app is one of the worst I have experienced. It’s complicated, not intuitive and simply does not work. Disappointing
You don’t find out about the cost until you make the account
The account doesn’t allow for you to use any services, such as messaging (including if someone messages you) and simply says you need a premium account to even check the messages you get. For either $25 a month or $200 for a lifetime subscription the price tag is STEEP and this is pertinent information that would have avoided us wasting time before even trying the account. Don’t expect any sort of temporary access either as there isn’t one. I can’t even say if this app is any good because you can’t see if the users are real or not as you can’t interact with anyone if you didn’t pay.
Not working
You can’t even create a user name to sign in. This app is trash
Tired of it dont work
I have tried everything possible to create an account and all it says is user name already taken . It aint worth the hassle
Can’t log in
Endless spinner, can’t log in.
Able to Login
App those not work well at all.
Broken
App won't even work. All it manages to do is kill Spotify if you have music running in the background.
App Spins and Doesn’t Open
The app does not work at all in iOS. Has not been updated in over a year. It’s obvious SLS didn’t pay their developer. The Android version at least opens but is super buggy. Great online community ruined by a garbage app.
Won't open
For four days now I cannot passed the sign in screen. I can't even get to where I sign in the little icon just swirls and swirls. I can leave the app itself open nothing else on in background and it will not open . Is there a fix coming ?
+ 33 more in the clipboard copy
Sentiment summary
78%
Positive (4-5★)
6%
Neutral (3★)
16%
Negative (1-2★)