Review Insights · App Store
Smart Printer App: iPrint
AppFusion OU · 14,664 ratings · ★ 4.5
4.5
★★★★★
14,664 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"print"
12 negative reviews mention this · 29% of all complaints
★★★★★ "Do not purchase. Horrible instructions and every time you need an instruction, it prints out a new set of instructions even it’s the same instructions that you’ve already printed out wasting your ink. Then you have to pay for the app to run it on your phone…" - moonme$02
2
"printer"
10 negative reviews mention this · 24% of all complaints
★★★★★ "Scam. They sale me a wi-Fi printer just for me to pay again to print" - jbrito12
3
"trying"
5 negative reviews mention this · 12% of all complaints
★★★★★ "I hate this app. This app keeps telling me to subscribe to them when I'm trying to print something >:(" - Jasonpro826
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Can’t remove app from phone.
Should be illegal.
Do not purchase
Horrible instructions and every time you need an instruction, it prints out a new set of instructions even it’s the same instructions that you’ve already printed out wasting your ink. Then you have to pay for the app to run it on your phone weekly. It’s $10. Don’t buy this.
Scam
They sale me a wi-Fi printer just for me to pay again to print
Useless
The second it selects my printer, it sets the paper size to US letter. Cannot be changed. Nowhere. Other than that, there really isnt anything worth the horrendous subscription costs.
Epson ET2800
This epson 2800 stink very poor
I hate this app
This app keeps telling me to subscribe to them when I'm trying to print something >:(
Over charged
This not only didn’t give me free 3 day trial as advertised but also over charged me from 9.99 to $16! Instantly charged when signed up for free trial
I’m in debt
They charged me 21.14$ thinking I’m gonna pay that, they better cancel that NOW before I have to get the police involved.
I HATE HP
They literally MAKE YOU PAY TO USE YOUR PRINTER! Don’t buy an HP printer
Trial over
Didn’t work
Difficult
I tried a year ago to get my ink and have not received one ink
Refund
I shouldn’t have to pay to print in my own home
You OK
You OK
Horrible
Not free
HP smart ink, jet printer keeps asking me for money to subscribe I’ve gotten squirrel for $59
Not happy at all ever since I dropped HP printing my
Ads that trick into buying
Trying to print ad pops hit wrong button and now I’m buying something I do not want. 👎
Too expensive
The fees are ridiculous
Useless application
Useless, can’t use scanner.
Pay To Print
Why am I required to pay you to use my renter to print my documents?
Rip off
Fake just a gimmick
Estafa
Son unos estafadores no caigan
Ink Cartridge
You can only use HP ink. I threw away the printer. I sold my HP laptop and now have no HP products in my home and office. I will never purchase an HP product again.
Terrible
I don’t get why we always have to pay to print things. Like literally just print things. I’m trying to print a photo and it keeps on bringing me to the monthly/yearly subscription when I clearly only want to print photos and everything. Even having to print photos cost money like dang let us print..
It working with iOS
Maybe it’s my phone but I can seem to generate a label template that will print for me … so frustrating
False app
I was trying to download HP SMART and this was what downloaded instead. I looked like HP Smart. I have subscriptions for insta ink and all of a sudden this app asked for a yearly subscription. I thought it was insta ink. It wasn’t. I want my money back. It won’t even give you an option for customer service. SCAM APP!
didn’t like it
tried making me pay just to print something dude
Stinks
Horrible app!!!
Mobil print
Not working can’t find ?????? But you took my money up front !
I still can’t get it to print
I still have problems
I inadvertently purchased this
I will be canceling this immediately
Pay to print
Ridiculously absurd To pay for my phone to connect to a printer, I already own. This app is complete garbage and only looking to rip you off
Terrible
This i a scam
Engineer
Worst process ever 0 stars
Wont’ load
Stinks in loading Have spend 2 hours trying to get this printer to load via WiFi and Bluetooth. Still doesn’t see it even using the HP app.com RETURNING it.
Initial set up
Things are working now but my issue was my printer was not set up to the available network. A warning or printed advice placed appropriately within the set up of this app that says: ‘Ensure your device is set up to your local network. Refer to your devices set up instructions.’ THIS would have saved time and aggravation.
Work
Won't work on my Hp DeskJet 2652
Smart Printer
Not good
A purchase app
Why isn’t anyone from reviews stating that this is a paid subscription., you get three free days afterwards it’s $9.99 a week I hope they really ment a month 😞;/
Worst Printer I ever owned
It’s an Epson 3850. Don’t buy it yeah they sell it and make a big deal fact that you don’t have to have cartridges. But it just is awful. It doesn’t print out in the correct colors sometimes it does print at all. Do yourself a favor buy a laser printer that always works prints in the correct colors and you don’t have to keep cleaning the print heads. Whoever developed this should be shot.
Not working
Awfull
Epson ET-5051 problem
App doesn’t scale to letter size, prints are unusable.
Trial
Slow to connect
Sentiment summary
89%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)