Review Insights · App Store
Smart TV Remote Control Plus
DREAMTEAM APPS sp. z o.o. · 20,284 ratings · ★ 4.5
4.5
★★★★★
20,284 ratings
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Top complaints - extracted from 61 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"remote"
17 negative reviews mention this · 28% of all complaints
★★★★★ "Basic functions behind a paywall. Do not get this app. Even the most basic function like moving up or down on the screen is hidden behind a paywall. Insane to think that devs expect people to pay a subscription fee to use a remote control. Their greed knows no bounds. I rec…" - MoStacks6
2
"work"
16 negative reviews mention this · 26% of all complaints
★★★★★ "Doesn’t work. Doesn’t work. Dont buy this." - Akautodoctor
3
"doesn"
12 negative reviews mention this · 20% of all complaints
★★★★★ "Doesn’t work. Doesn’t work. Dont buy this." - Akautodoctor
4
"doesn work"
10 negative reviews mention this · 16% of all complaints
5
"didn"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Scam. I tried the so-called free trial and it didn’t work for me. When I tried to cancel there was a button that said to click to cancel. It then charged me. I tried to get my money back and apple said it was not eligible for refund." - Thumpn8974
6
"free"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Scam. I tried the so-called free trial and it didn’t work for me. When I tried to cancel there was a button that said to click to cancel. It then charged me. I tried to get my money back and apple said it was not eligible for refund." - Thumpn8974
7
"subscription"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Basic functions behind a paywall. Do not get this app. Even the most basic function like moving up or down on the screen is hidden behind a paywall. Insane to think that devs expect people to pay a subscription fee to use a remote control. Their greed knows no bounds. I rec…" - MoStacks6
8
"control"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Basic functions behind a paywall. Do not get this app. Even the most basic function like moving up or down on the screen is hidden behind a paywall. Insane to think that devs expect people to pay a subscription fee to use a remote control. Their greed knows no bounds. I rec…" - MoStacks6
📋 All 61 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App frauduleuse
J’ai payé mon abonnement et lorsque je connecte la télévision, on me demande toujours de payer un nouvel abonnement.
платеж каждый раз
просит платить каждый раз доже не возможно пользоваться
Doesn’t work
Doesn’t work. Dont buy this.
Scam
I tried the so-called free trial and it didn’t work for me. When I tried to cancel there was a button that said to click to cancel. It then charged me. I tried to get my money back and apple said it was not eligible for refund.
不能链接电视机
差
Does not do anything at all
😡😡😡
SCAM!!!! Waste of money SCAM!!!!
REFUND ME NOW!
It never finds my tv so what’s its purpose? Worthless!!! Do not buy. Total scam!!!!!
It never finds my tv so what’s its purpose? Worthless!!! Do not buy. Total scam!!!!!
Not working app
Is app isn’t working out with me
App doesn’t work
App never worked on my tv. Waste of time.
Scam
Scam
La mayor mierda de aplicación
La mayor mierdota de app
Bad app don’t download
It doesn’t let me to connect on my tv and it says it will help me in a few minutes and it doesn’t do anything
Would never pay for this
I have to re-login everytime I want to do anything, even just adjust the volume.
Very Dissapointing
The system works when ever it feels like it.
Basic functions behind a paywall
Do not get this app. Even the most basic function like moving up or down on the screen is hidden behind a paywall. Insane to think that devs expect people to pay a subscription fee to use a remote control. Their greed knows no bounds. I recommend google TV app it has a free remote you can use. Don’t bother with this app.
Remote volume control
This app did not assist me in any capacity whatsoever.
Not good
It's not good because if she want talk my ok, but it made me try to pay for the app by when I get side to side it, doesn't let me have to beg, but and I can't push down up, it wouldn't show me.
Scam
Was working fine until i kept getting charged $37.97, luckily i keep my card locked so it didn’t get to pull the money out from my account but i don’t know where that amount comes from if the yearly membership cost $19 and the weekly cost $3. So I was trying to enable to free trial for 3 days and it was still trying to charge me $37.97. So for that I give it 1 star because it’s a scam even though the remote itself was working fine up until you can’t use it unless u pay.
Bad service
Remote times out every minute
Cannot find my smart TV
Charged me 21$ immediately, didn’t even give me the “free trial” AND it doesn’t even work. As a single mom who gets zero help financially, losing our remote has not only ruined movie night but this app ruined our chance at going to the movies by charging me instantly during the free trial. Whoever handles the cancellations please cancel my account immediately, considering the “cancel anytime” option given (prior to signing up and not getting the free trial) cannot be found within the app. Do yourself a favor and do not use this app. I already made the mistake.
Мусор зробили максемально даунске і ше плятне я шо якісь тупак шоб купляти платне?
Лузери
Please don’t buy
This is the worst universal remote ever all my devices share the same Wi-Fi and steel. This remote does not pair. Please save your money and your time.
Free
Let me use it for about 30 seconds and now every time I try to use ANY button, it just prompts me with the subscription. THESE APPS USED TO BE FREE!!!
Random Charge ?
I signed up for the 3 free day trial which after that was 3.99 a week but i was immediately charged 14.99$. what the heck ? this app is a scam
Why you shouldn’t get this app
It’s basically forcing you to pay, you can’t control the app without paying and it’s unfair because at first I rated it five stars now it’s one because I didn’t have money to be paying 3.99 a week for a flipping remote app
п
сразу после 5-6 нажатий пульт запрашивает покупку
Don’t work
Can’t get this app to do nothing for me it’s just a big scabby
Do not buy
Soo bad! A waste of money ! The idea is good but the remote don’t work. It never stays connected. Do not waste your money! I don’t leave reviews but this was so bad
Can’t give any stars, never worked and can’t get my account credited.
Credit my account!
Could not connect to my TV
Don’t even know how to ask for a refund
Mal servicio
No sirve
Horrible
Not user friendly and I don’t know how to cancel my subscription
It didn’t have my tv
When I tried connecting my tv I clicked my tv and it said it was not supported with my type of tv, my tv is a insignia
Why do I need pro!
Btw I’d do 0 stars but I have to do atleast one. It worked a little then I didn’t use it for like a month and I came back to it because we lost a remote and it worked for a few minutes just now , and now, every button I press it tells me I need to buy pro! I thought that was an option so now it doesn’t work and I have to find a new app and most don’t work and I can’t download apps anymore because of a payment failure.
Nul
Nul il on dit que j’avais pas le même wifi que ma télé mais j’ai le même wifi et l’application ne fonctionne pas donc c’est nul
Can’t reach developers to report problem
I guess I didn’t cancel quick enough so I have a year subscription to a remote control. When you look at the info on the Apple App Store to contact them, the screen you are given., has two blank blank Fields at the top with no titles. My remote gets to the search for TV part and get stuck. The little circle has been spinning for days and I can’t get out of it. So in my opinion, this is a worthless app if you can’t get things fixed.
No sirve
No se está conectando
Worthless
It won’t work without a subscription. 16 bucks a year. Just buy a replacement universal remote.
One star
It says that it’s free when it’s not it says that it’s a monthly pay. It’s very not fitting right now because I was lied to and now I can’t even control my own TV because I had to pay for it so it’s just complete out lied to me.
I need this subscription canceled
I am the mother my daughter downloaded this, and my subscription canceled out of this account immediately
Bad apps
You always need to connect
this app is okay but…
i was trying to click on a button, and all that happened was that it gave me the premium screen. i was looking for something that would let me do unlimited control. this app does not do that. i know the pro has the “unlimited control” but i think that you should get more than a few uses before the app doesnt work.
scam
the app doesn't even work idk what you all are talking about.
$4 a week, no thanks!
Rip off. Contact your TV’s manufacturer, get a new remote. Phone number can be found on the remote. Or google to get the phone number for parts.
Doesn’t work try another one
Impossible to use without signing up and giving your credit card number for a trial. Too many ads. Didn’t work. Use another app. This one isn’t worth it.
Nu merge e cacat
Nu mergeee
Requires purchase
Do not recommend
A waste of time
Don’t waste your time on this just go to the Walmart and get you a remote control
Horrible app
You don’t get to give someone a limited number of clicks before making them pay to click anymore. Especially when it comes to watching tv.
Awful.
The remote doesn’t work unless you pay for a subscription. i connected my tv with this remote. and i now cannot try to connect with any other remote app because this one has made it impossible to disconnect
+ 11 more in the clipboard copy
Sentiment summary
88%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)