Review Insights · App Store
SmartGym: Gym & Home Workouts
Mateus Abras · 32,599 ratings · ★ 4.7
4.7
★★★★★
32,599 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"workout"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Can’t do anything without paying for subscription. As soon as I make ONE workout it immediately shoves a subscription offer in my face. I would expect less features without a subscription, not NONE." - Liam Pneda
2
"without"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Why so much money. Don’t get to do a lot of stuff without paying…not worth it." - GhostLeuck
3
"subscription"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Can’t do anything without paying for subscription. As soon as I make ONE workout it immediately shoves a subscription offer in my face. I would expect less features without a subscription, not NONE." - Liam Pneda
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Can’t do anything without paying for subscription
As soon as I make ONE workout it immediately shoves a subscription offer in my face. I would expect less features without a subscription, not NONE.
Garbage price
We should really have a monthly thing and not having to pay yearly
Lost my routines
Upgraded my iPhone. Had to sign in again, then all routines are gone.
Нет русского языка
Это что за приложение, в котором нет русского языка в меню? Не хорошо.
Can’t use app without signing up for “free trial”
Immediately deleted after I found out I can’t use it without signing up for the “trial” just let us try your app. If it’s good we’ll pay. But trying to lock us into an auto renew contract without ever even using the app earns an immediate delete.
Deceptive about subscription
Like others, I was disappointed to find out this app is practically useless unless you pay their absurd subscription prices. Their entire AppStore description is its capabilities, etc… then near the bottom, buried in text they state their subscription model. Most users don’t scroll that far down, and the developers know it. Their “small team” is making money hand over fist, don’t pity them no matter how they spin it.
Lots of free apps in the AppStore that are great for tracking fitness. Don’t waste your time with this one.
Lots of free apps in the AppStore that are great for tracking fitness. Don’t waste your time with this one.
Too expensive
Canceled right after downloaded due to price and they still charged me super disappointing!
New update is annoying
Whatever y’all did made the app worse, when I’m working out and tracking it and go to edit my reps or weight it keeps asking if I want to update everywhere or just that exercise. Maybe it’s a setting now but please fix this. When I’m training to failure or trying to increase my max rep or weight it’s annoying AF to be asked EVERY TIME if I want to update it everywhere. No I just want to in that page and workout day.
You Ruined It
Logged on today to an update. Short story: nothing works now. Won’t sync with my Apple Watch. Ruined what would have been a great workout. Thanks for nothing. Will be canceling my subscription after nearly two years. Pretty poor!
Why so much money
Don’t get to do a lot of stuff without paying…not worth it.
Great app
The app skips reps on its own
Pretty app but clunky to use
The lack of suggested weights and very difficult edit screens make this app hard to use at the gym. I spent more time editing than working out. It is very nice looking but not that functional. It is also very repetitive, at least during the trial.
Needs bug fixes
The app is really good at keeping track of previous workouts. My main complaint is with the superset option - it is not intuitive and will not automatically revert back to the first exercise after completing the super set. Also linking with Apple Watch when the app is closed in the phone doesn’t always work forcing me to open my phone again.
Meh
Nice workouts. Very expensive. Too “clicky”, too many buttons to push. Doesn’t support circuits which is the only way I workout.
Sentiment summary
93%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)